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Process of identifying problems and opportunities and then resolving them. |
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Choice made from available alternatives. |
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made in response to a situation that has occured often enough to enable managers to develop decision rules that can be applied in the future. |
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made in response to a situation that is unique, is poorly defined and largely unstructured, and has important consequences for the organization. |
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situation in which all the information the decision maker needs is fully available. |
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decision has clear-cut goals and good information is available, but the future outcome associated wtih each alternative are subject to change. |
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occurs when managers know which goals they want to acheive, but information about alternatives and future events is incomplete. |
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Definition
condition in which the goals to be acheived or the problem to be solved is unclear, alternative are difficult to define, and information about outcomes is unavailable. |
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