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1) Word recognizes which of the following programs as valid data sources in a mail merge?
a) Excel worksheet
b) Outlook contacts list
c) PowerPoint presentation
d) Access table
e) Access query
f) Word table |
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Definition
Answer: a
Answer: b
Answer: d
Answer: e
Answer: f |
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2) ___ are useful for creating multiple documents that have the same basic content and personalizing them with unique information from a data source.
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3) Which of the following are valid applications for the mail merge?
a) labels
b) recipes
c) form letters
d) email blast
e) invitations |
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Answer: a
Answer: c
Answer: d
Answer: e |
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4) Which of the following mail merge documents contains text and graphics that are the same for each version of the merged document?
a) main document
b) data source
c) merged document
d) blank document |
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5) Which of the following steps are included when the Mail Merge Wizard is used?
a) Check for errors
b) Create or use existing data source
c) Preview and print
d) Merge into one document
e) Set up main document
f) Spell check
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Answer: a
Answer: b
Answer: c
Answer: d
Answer: e |
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6) ___ in a table contain like information such as first name, last name, address, etc.
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7) Which of the following are valid main document types in the Start Mail Merge drop-down list?
a) E-mail Messages
b) Letters
c) Labels
d) Envelopes
e) Charts
f) Normal Word Document |
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Definition
Answer: a
Answer: b
Answer: c
Answer: d
Answer: f |
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8) How many steps are included in the Mail Merge Wizard?
a) 1
b) 2
c) 4
d) 6
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9) You wish to send an electronic invitation to your customers. Which document type would you choose in the Mail Merge Wizard?
a) Letters
b) E-mail Messages
c) Envelopes
d) Labels
e) Directory |
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10) You wish to use the same letter sent to employees last quarter. Which starting document type would you select in the Mail Merge Wizard?
a) Use the current document
b) Start from a template
c) Start from existing document
d) Open new document |
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11) Which of the following options in the Select recipients section would you choose to merge data from an Excel worksheet?
a) Type a new list
b) Select from Outlook contacts
c) Use an existing list
d) Data source
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12) A ___ is a file that contains information to be merged in the main document.
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13) A ___ is a collection of information that is organized so that you can retrieve some or all of it quickly.
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14) Which of the following extensions represents a data source file created in Access?
a) .docx
b) .xlsx
c) .pst
d) .accdb |
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15) Which of the following extensions represents a data source file created in Excel?
a) .docx
b) .xlsx
c) .pst
d) .accdb
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16) When open, the Mail Merge Recipients dialog box expands to display all fields and ___. |
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17) A ___ in the Mail Merge Recipients dialog box displays all information about a single person, place, or thing. |
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18) How do you choose to exclude specific recipients in the Mail Merge Recipients dialog box?
a) delete the recipient
b) hide the recipient
c) uncheck the check box
d) copy the recipient |
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19) The data and time field places the current date and time in the designated location. On which tab is the date and time button located?
a) Home
b) Insert
c) Design
d) Page Layout |
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20) In order to select fields from the recipient’s list, which of the following options in the Write your letter section would you choose?
a) Greeting line…
b) Address block…
c) Electronic postage…
d) More items… |
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21) Which of the following options in the Write your letter section opens the Insert Merge Field dialog box, which provides an option to insert fields individually?
a) Greeting line…
b) Address block…
c) Electronic postage…
d) More items… |
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22) Use the ___ button in the Insert Address Block dialog box to fix missing or out-of-order fields.
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23) The field name is always surrounded by ___ (<< >>) and does not display in the merge document.
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24) In the Insert Greeting Line dialog box, the ___ default punctuation and is not used in any business letter formats. |
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25) Which of the following options are available in the Preview your letters pane?
a) Find a recipient…
b) Previous button<<
c) Next button<<
d) Edit recipient list…
e) Exclude this recipient
f) Print recipient… |
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Definition
Answer: a
Answer: b
Answer: c
Answer: d
Answer: e |
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26) You are in the final step in the Mail Merge Wizard process and wish to add a personal note on only one recipient’s letter. In order to locate the desired recipient’s letter, you select the Edit individual letters… option and choose which radio button?
a) To
b) From
c) Current Record
d) All
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27) If you choose the ___ option in the Merge to Printer dialog box, you will not be given the opportunity to edit letters. |
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28) Use the Select Recipients drop-down list to manually walk through a mail merge. Which option would you choose if your recipients list is an Excel worksheet?
a) Type a New List…
b) Use an Existing List…
c) Choose from Outlook Contacts…
d) Edit Recipient List… |
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29) You notice the zip code is missing in the preview area of the Insert Address Block dialog box. In order to correct the error, which button do you click?
a) Cancel
b) Match Fields
c) OK
d) Next |
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30) Before you send the merge document to the printer, click the ___ button to review the letters on the screen.
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31) You have over 500 letters to merge and want to ensure there are no errors before merging. Which of the following options quickly checks for errors without merging?
a) Simulate the merge and report errors in a new document.
b) Complete the merge, pausing to report each error as it occurs.
c) Complete the merge without pausing. Report errors in a new document.
d) Merge document. |
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32) You have added 30 new recipients and only wish to create merge letters for those new recipients. Which option in the Merge to New Document dialog box do you use?
a) All
b) Current record
c) From: __ To: __
d) Cancel |
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33) Which error message displays next to fields where the data source does not match the main document?
a) (error)
b) (field)
c) (delete)
d) (not matched) |
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34) You are using an Excel spreadsheet as your data source. In order to display available fields, you choose the ___ Insert option in the Insert Merge Field dialog box.
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35) Which of the following options are available in the Envelopes Options dialog box?
a) Envelope size
b) Delivery address font
c) Return address font
d) Preview
e) Envelope color
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Answer: a
Answer: b
Answer: c
Answer: d
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36) You can create your own custom labels using which of the following buttons in the Label Options dialog box?
a) Page printers
b) Tray
c) Label vendors
d) New Label…
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