1. When you start Word, which of the following first appears?

a) Open File dialog box

b) Open New Document screen

c) Properties dialog box

d) blank screen

2. How can you launch Microsoft Office Word 2010?

a) from the desktop

b) from the start menu

c) both a and b

d) none of the above

3. Which of the following displays common commands in groups arranged by tabs?

a) menus

b) dialog boxes

c) screens

d) ribbons

4. The Clipboard group appears on which of the following tabs?

a) References

b) Home

c) Page Layout

d) Insert

5. The following command appears on the Mini toolbar.

a) Font size

b) Font color

c) Format Painter

d) all of the above

6. To save a document with a different name, you should use which command?

a) Open

b) Save

c) Save As

d) both b and c

7. Which of the following is keyed on the first line of a business letter?

a) greeting

b) delivery address

c) salutation

d) date

8. How many times do you press the Enter key between each paragraph of a letter?

a) one time

b) two times

c) three times

d) four times

9. When can you specify a file name and location?

a) when saving a file for the first time

b) when saving changes to an existing document

c) both a and b

d) none of the above

10. Why is the PDF file format a popular “save as” format?

a) It reduces file size.

b) It preserves formatting.

c) It saves to the Web.

d) none of the above

11. Why is saving a Word file in the Word 97–2003 format desirable?

a) This method greatly reduces the size of a file.

b) This method saves a file much more quickly.

c) This method enables users of earlier Word versions to view the file.

d) all of the above

12. What command should you use when saving a document under a different name?

a) Save command

b) Save As command

c) Save in New Folder command

d) Save as Word 97–2003 Document command

13. To enable a file to be viewed with a browser, how should you save the file?

a) as a Word 97–2003 document

b) as an Internet file

c) as a Web page

d) none of the above

14. A document’s properties may be displayed from which area?

a) Open dialog box

b) Save As dialog box

c) Backstage

d) all of the above

15. Double-clicking the Word 2010 icon on your desktop allows you to start Word without going through the Start menu.

16. The Styles group is located on the Page Layout tab.

17. The ribbon in Word is divided into eight groups.

18. You can access the Mini toolbar by right-clicking on selected text.

19. The File tab can be used to open an existing document.

20. You can only save changes to a document before closing the file.

21. When saving changes to an existing file, you are required to enter the file name and location.

22. Typically, the last piece of information entered in a business letter is the salutation and name of the person sending the letter.

23. Saving a Word document in the Word 97–2003 format will limit the number of users who may access the file.

24. Adding keywords to Document Properties makes it easier to find a file later.

25. Document Properties, such as the number of words in a document or the date on which the file was created, may not be changed.

26. Opening Backstage, allows you to view how a document will print.

27. The tabs on the ribbon may be replaced with program tabs relevant to the task you are performing.

28. Clicking the Print button will open the Print dialog box.

29. After starting your computer, the Windows ________ is the first screen that appears. 

30. The _____ button allows you to Map a Network Drive  from the Open dialog box.

31. Clicking the Print button on the Quick Access toolbar will print a document with the ____ print settings.

32. Word will prompt you to save any changes before ________ a file.

33. By _______ a document, you remove it from the screen.

34. Press the Enter key ______ between each paragraph in a business letter.

35. When you ______ a document for the first time, you must specify a file name and location.

36. You will usually accept the ________ Word format when saving a file.

37. The use of Document ______ makes it easier to organize and identify files.

38. By adding information to allows you to _______ for the document topic or content. 

39. When clicking the Print command, you will be able to ______ the document.

40. Pressing Ctrl + P will open ________.

41. A faint version of the _____ appears when you point to selected text.

42. When opening an existing file, you can choose to open the original file, open a copy of the file, or open the file as _______.

43. The Save As command is accessed by clicking the _______.

44. Once a document has been saved, you can quickly resave changes by clicking the Save button on the ______ toolbar.

46. In the Open dialog box, which option allows you to map a network drive?

47. Starting a new document is like having a blank ____ on which you can begin keying text. 

48. To create a new folder while in the Save As dialog box, click the ______ button.

49. The ________ command may be used to save a copy of a document.

50. The __________ format enables users from previous versions of Word to open files.

51. To access Properties, you must first click the _______.

52. What are two ways you can start Word?

53. Describe the different options available for saving a Word document.

54. In what ways does Microsoft Office Help work like an Internet browser?

55. What is the quickest way to resave an existing file?

56. How is printing limited by clicking the Quick Print button on the Quick Access toolbar?

57. If you choose to close a file before you have saved changes, what will happen?

58. What are the two most common ways to close a file?

59. Why would you choose to save a file in the Word 97–2003 Document format?

60. When working in a new document, what do pressing the F12 key and pressing the Ctrl + S keys have in common?

61. What is a benefit of adding keywords to a document’s properties?

62. How can you set a printer as the default?

63. Name at least two standard Document Properties.

64. Describe the different parts that make up a typical business letter. Include the order in which each piece of information is entered.

65. What are the various ways you can open the Save As dialog box?