1. When you start Word, which of the following first appears? 

a) Open File dialog box 

b) Open New Document screen 

c) Properties dialog box 

d) blank screen

7. Which of the following is keyed on the first line of a business letter? 

a) greeting 

b) delivery address 

c) salutation 

d) date 

8. How many times do you press the Enter key between each paragraph of a letter? 

a) one time 

b) two times 

c) three times 

d) four times 

9. When can you specify a file name and location? 

a) when saving a file for the first time 

b) when saving changes to an existing document 

c) both a and b 

d) none of the above

10. Why is the PDF file format a popular “save as” format? 

a) It reduces file size. 

b) It preserves formatting. 

c) It saves to the Web. 

d) none of the above

11. Why is saving a Word file in the Word 97–2003 format desirable? 

a) This method greatly reduces the size of a file. 

b) This method saves a file much more quickly. 

c) This method enables users of earlier Word versions to view the file. 

d) all of the above

12. What command should you use when saving a document under a different name? 

a) Save command 

b) Save As command 

c) Save in New Folder command 

d) Save as Word 97–2003 Documentcommand

13. To enable a file to be viewed with a browser, how should you save the file? 

a) as a Word 97–2003 document 

b) as an Internet file 

c) as a Web page 

d) none of the above

14. A document’s properties may be displayed from which area? 

a) Open dialog box 

b) Save As dialog box 

c) Backstage 

d) all of the above

16. The Styles group is located on the Page Layout tab.

19. The File tab can be used to open an existing document.

21. When saving changes to an existing file, you are required to enter the file name and location. 

24. Adding keywords to Document Properties makes it easier to find a file later. 

25. Document Properties, such as the number of words in a document or the date on which the file was created, may not be changed.

Ans: True

28. Clicking the Print button will open the Print dialog box. 

31. Clicking the Print button on the Quick Access toolbar will print a document with the __________ print settings.

32. Word will prompt you to save any changes before __________ a file.

37. The use of Document __________ makes it easier to organize and identify files. 

39. When clicking the Print command, you will be able to __________ the document. 

40. Pressing Ctrl + P will open __________. 

42. When opening an existing file, you can choose to open the original file, open a copy of the file, or open the file as __________.

45. How do you activate a tab? 

46. In the Open dialog box, which option allows you to map a network drive?

48. To create a new folder while in the Save As dialog box, click the __________ button. 

49. The __________ command may be used to save a copy of a document.

50. The __________ format enables users from previous versions of Word to open files. 

55. What is the quickest way to resave an existing file?

58. What are the two most common ways to close a file? 

59. Why would you choose to save a file in the Word 97–2003 Document format? 

Ans: This format enables users of earlier versions of Word to open the file.

61. What is a benefit of adding keywords to a document’s properties?

63. Name at least two standard Document Properties.

Ans: Students answers will vary, but may include Author, Title, Subject, Keywords, Category, Status, and Comments.

64. Describe the different parts that make up a typical business letter. Include the order in which each piece of information is entered.