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Wood Chapter 3
Perceiving and Understanding
26
Communication
Undergraduate 3
09/16/2014

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Term
Perception
Definition
active process of selecting, organizing, and interpreting people, objects, events, situations, and activities. process which we notice and make sense of phenomena.
Term
Selection
Definition
qualities of external phenomena draw our attention. they stand out because they are larger, more intense, or unusual.
Term
Organization
Definition
we organize our perceptions in meaningful ways. constructivism, cognitive schemata, or just schemata.
Term
Constructivism
Definition
theory that holds that we organize and interpret experiences by applying cognitive structures called cognitive schemata's/schemata
Term
Prototype
Definition
one of the four schemata's that make sense of phenomena. they are knowledge structures that define the clearest or ideal examples of some category. is an ideal, or best example of a category
Term
Personal Construct
Definition
a mental yardstick that allows us to measure a person or situation along a bipolar dimension of judgement. ex. intelligent-not intelligent, kind-not kind, trustworthy-not trustworthy.
Term
Stereotypes
Definition
a predictive generalization about a person or situation. can be accurate or inaccurate.
Term
Scripts
Definition
sequence of activities that spells out how we and others are expected to act in a specific situation.
Term
Interpretation
Definition
subjective process of creating explanations for what we observe and experience.
Term
Attribution
Definition
act of explaining why something happens or why a person acts a particular way. 4 dimensions of attribution: internal-external locus, stability, specificity, and control
Term
Internal-external locus of Attribution
Definition
attribution of a persons behavior to internal factors or external factors
Term
Stability of Attribution
Definition
the explanation of actions as the result of stable, enduring factors that won't change over time
Term
Specificity of Attribution
Definition
the explanation of actions as the result of global factors or specific factors
Term
Control of Attribution
Definition
the ascribing of responsibility for actions either to people themselves or to factors beyond their personal control.
Term
Self-Serving Bias
Definition
we tend to construct attributions that serve our personal interests. can distort our perceptions
Term
Influences on Perception
Definition
physiological factors, expectations, cognitive abilities, social roles, membership in cultures and social communities, pg. 54
Term
Positive visualization
Definition
influence of expectations on communication, a technique used to enhance success in a variety of situation by teaching people to visualize themselves positively. to create detailed positive images of self in communication situations.
Term
expectancy violation theory
Definition
affected by whether the violation is positive or negative, are influenced by the extent to which the behavior deviates from expected behavior. affects by the impact of the violation on a relationship
Term
Person-Centeredness
Definition
the ability to perceive another as a unique individual.
Term
Empathy
Definition
the ability to feel WITH another person -- to feel what he/she feels in a situation.
Term
Culture
Definition
consists of beliefs, practices, values, understandings, and ways of interpreting experiences that a number of people share
Term
Social Community
Definition
group of people who are part of an overall society but also distinct from the overall society in that they hold values, understanding, and practices that are not shared by people outside the group.
Term
Mind reading
Definition
common problem in communication, which in this sense means assuming we understand what another person thinks or feels. misinterpret, signals disinterest, causes tension.
Term
inference
Definition
a deduction that goes beyond what you know or assume to be a fact
Term
judgement
Definition
a belief or opinion that is based on observations, feelings, assumptions, or other phenomena that are not facts.
Term
Monitoring
Definition
process of calling behaviors or other phenomena to our attention so that we can observe and regulate them.
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