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week 5 flashcards
week 5 flashcards
22
Communication
Undergraduate 1
11/18/2014

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Term
ethnocentrism
Definition
the tendency to view ones own race or culture as central based on the deep seated belief that ones own group is superior to all others.
Term
fair-mindedness
Definition
a trait of a critical thinker involving respect for others willingness to understand different viewpoints on an issue and an openness to change when new information or insight warrants change.
Term
egocentrism
Definition
the individual version of ethnocentrism the tendency to view everything else in relationship to oneself, ones desires,values,beliefs and actions seem to be self evidently correct or superior to those of others.
Term
defense mechanisms
Definition
techniques aimed at self protection through the avoidance of unpleasant realities.
Term
rationalization
Definition
a defense mechanism that underlies many others, it involves justifying or making sense of things that dont make sense and explaining things away that should be brought under examination.
Term
cognitive dissonance
Definition
a state of mental discomfort that occurs whenever two ideas (or cognitions) are out of sync or when behavior is inconsistent with beliefs.
Term
denial
Definition
a state of mind that blocks critical thinking by the repression of or refusal to recognize negative or threatening information.
Term
conformity
Definition
the tendency to follow others uncritically usually to gain acceptance or avoid conflict, the practice of using the beliefs and actions of others rather than our own best judgement as the primary guide to personal thoughts and actions.
Term
groupthink
Definition
the tendency for group members to rigidly conform to and reinforce a collective opinion or judgement about an issue.
Term
emotional reasoning
Definition
the process of using ones feelings as definitive proof of an accurate analysis of a situation.
Term
overgeneralizing
Definition
coming to a general conclusion on the basis of a single incident or a few incidents.
Term
mind reading
Definition
assuming that what would be true for you in any given circumstance is true for the other person, making assumptions about the thoughts, feelings, or motives of another and taking the assumptions as true without further proof or discussion.
Term
filtering
Definition
the process of distorting reality by focusing on all the negative details of a situation and filtering out all the positive.
Term
catastrophizing
Definition
a form of emotional reasoning in which one imagines and anticipates disastrous outcomes or future problems.
Term
personalizing
Definition
a form of emotional reasoning in which a person relates everything that happens to him or herself assuming that general statements or actions are personally directed. personalizing also involves the belief that ones characteristics or actions are continually being compared favorably or unfavorably against the characteristics or actions of other people.
Term
perfectionism
Definition
a form of emotional reasoning based on a desire and belief that one should be without flaws, good qualities, good work, or the good parts of a situation are minimized and focus is placed on how others or oneself have not measured up.
Term
points of logical vulnerability
Definition
topics about which a person has difficulty being rational or objective.
Term
general semanticists
Definition
scholars who study the effects of language in mental health and behavior.
Term
semantic devices
Definition
tools created by general semanticists that help people make their words more accurate reflective of reality.
Term
indexing
Definition
a process by which one takes general labels (women,catholics,asians,americans) and substitutes a reference to actual people. Indexing is used to prevent stereotyping.
Term
empathy
Definition
the ability to identify and understand the feelings and perspectives of others.
Term
active listening
Definition
paraphrasing and summarizing the thoughts and feelings of the speaker with the aim of empathic understanding of his or her viewpoint.
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