Shared Flashcard Set

Details

Vocabulary
Chapter 13
25
Management
Undergraduate 3
05/02/2010

Additional Management Flashcards

 


 

Cards

Term
Authority
Definition
a force for achieving desired outcomes that is prescribed by the formal hierarchy and reporting relationships.
Term
Confrontation
Definition
a situation in which parties in conflict directly engage one another and try to work out their differences.
Term
Coping with Uncertainty
Definition
a source of power for a department that reduces uncertainty for other departments by obtaining prior information, prevention, and absorption.
Term
Decision Premises
Definition
constraining frames of reference and guidelines placed by top managers on decisions made at lower levels.
Term
Dependancy
Definition
one aspect of horizontal power: when one department is dependent on another, the latter is in a position of greater power.
Term
Domains of Political Activity
Definition
areas in which politics plays a role. Three domains in organizations are structural change, management succession, and resource allocation.
Term
Intergroup Conflict
Definition
behavior that occurs between organizational groups when participants identify with one group and perceive that other groups may block their group's goal achievements or expectations
Term
Labor-Management Teams
Definition
a cooperative approach designed to increase worker participation and provide a cooperative model for union-management problems.
Term
Negotiation
Definition
the bargaining process that often occurs during confrontation and enables the parties to systematically reach a solution.
Term
Network Centrality
Definition
top managers increase their power by locating themselves centrally in an organization and surrounding themselves with loyal subordinates.
Term
Nonsubstitutability
Definition
a trait of a department whose function cannot be performed by other readily available resources.
Term
Organizational Politics
Definition
activities to acquire, develop, and use power and other resources to obtain one's preferred outcome when there is uncertainty or disagreement about choices.
Term
Political Model
Definition
a definition of an organization as being made up of groups that have separate interests, goals, and values in which power and influence are needed to reach decisions.
Term
Political Tactics for Using Power
Definition
these include building coalitions, expanding networks, controlling decision premises, enhancing legitimacy and expertise, and making a direct appeal.
Term
Power
Definition
the ability of one person or department in an organization to influence others to bring about desired outcomes.
Term
Power Sources
Definition
there are five sources of horizontal power in organizations: dependency, financial resources, centrality nonsubstitutability, and the ability to cope with uncertainty.
Term
Rational Model
Definition
a description of an organization characterized by a rational approach to decision making, extensive and reliable information systems, central power, a norm of optimization, uniform values across groups, little conflict, and an efficiency orientation.
Term
Sources of Intergroup Conflict
Definition
factors that generate conflict, including goal incompatibility, differentiation, task interdependence, and limited resources.
Term
Strategic Contingencies
Definition
events and activities inside and outside an organization that are essential for attaining organizational goals.
Term
Tactics for Enhancing Collaboration
Definition
techniques such as integration devices, confrontation and negotiation, intergroup consultation, member rotation, and shared mission and superordinate goals that enable groups to overcome differences and work together.
Term
Tactics for Increasing Power
Definition
these include entering areas of high uncertainty, creating dependencies, providing resources, and satisfying strategic contingencies.
Term
Competition
Definition
rivalry between groups in the pursuit of a common prize.
Term
Collective Bargaining
Definition
the negotiation of an agreement between management and workers.
Term
Centrality
Definition
a trait or a department whose role is in the primary activity of an organization
Term
Financial Resources
Definition
control over money is an important source of power within an organization.
Supporting users have an ad free experience!