Term
|
Definition
a force for achieving desired outcomes that is prescribed by the formal hierarchy and reporting relationships. |
|
|
Term
|
Definition
a situation in which parties in conflict directly engage one another and try to work out their differences. |
|
|
Term
|
Definition
a source of power for a department that reduces uncertainty for other departments by obtaining prior information, prevention, and absorption. |
|
|
Term
|
Definition
constraining frames of reference and guidelines placed by top managers on decisions made at lower levels. |
|
|
Term
|
Definition
one aspect of horizontal power: when one department is dependent on another, the latter is in a position of greater power. |
|
|
Term
Domains of Political Activity |
|
Definition
areas in which politics plays a role. Three domains in organizations are structural change, management succession, and resource allocation. |
|
|
Term
|
Definition
behavior that occurs between organizational groups when participants identify with one group and perceive that other groups may block their group's goal achievements or expectations |
|
|
Term
|
Definition
a cooperative approach designed to increase worker participation and provide a cooperative model for union-management problems. |
|
|
Term
|
Definition
the bargaining process that often occurs during confrontation and enables the parties to systematically reach a solution. |
|
|
Term
|
Definition
top managers increase their power by locating themselves centrally in an organization and surrounding themselves with loyal subordinates. |
|
|
Term
|
Definition
a trait of a department whose function cannot be performed by other readily available resources. |
|
|
Term
|
Definition
activities to acquire, develop, and use power and other resources to obtain one's preferred outcome when there is uncertainty or disagreement about choices. |
|
|
Term
|
Definition
a definition of an organization as being made up of groups that have separate interests, goals, and values in which power and influence are needed to reach decisions. |
|
|
Term
Political Tactics for Using Power |
|
Definition
these include building coalitions, expanding networks, controlling decision premises, enhancing legitimacy and expertise, and making a direct appeal. |
|
|
Term
|
Definition
the ability of one person or department in an organization to influence others to bring about desired outcomes. |
|
|
Term
|
Definition
there are five sources of horizontal power in organizations: dependency, financial resources, centrality nonsubstitutability, and the ability to cope with uncertainty. |
|
|
Term
|
Definition
a description of an organization characterized by a rational approach to decision making, extensive and reliable information systems, central power, a norm of optimization, uniform values across groups, little conflict, and an efficiency orientation. |
|
|
Term
Sources of Intergroup Conflict |
|
Definition
factors that generate conflict, including goal incompatibility, differentiation, task interdependence, and limited resources. |
|
|
Term
|
Definition
events and activities inside and outside an organization that are essential for attaining organizational goals. |
|
|
Term
Tactics for Enhancing Collaboration |
|
Definition
techniques such as integration devices, confrontation and negotiation, intergroup consultation, member rotation, and shared mission and superordinate goals that enable groups to overcome differences and work together. |
|
|
Term
Tactics for Increasing Power |
|
Definition
these include entering areas of high uncertainty, creating dependencies, providing resources, and satisfying strategic contingencies. |
|
|
Term
|
Definition
rivalry between groups in the pursuit of a common prize. |
|
|
Term
|
Definition
the negotiation of an agreement between management and workers. |
|
|
Term
|
Definition
a trait or a department whose role is in the primary activity of an organization |
|
|
Term
|
Definition
control over money is an important source of power within an organization. |
|
|