4 Stems of OD

1. Laboratory Training
2. Action Research
3. Survey Feedback
4. Participative Managment
5. Quality of Work Life
6. Strategic Change

PAL'S Q'S

T Groups

Small unstructured group.

Learn from interactions

This theory provided the foundation for appreciative inquiry.

Positive Model

3 stages in Lewin's model

1. Unfreezing
2. Movement
3. Refreezing

4 steps in General Model of Change

1. Entering and Contracting
2. diagnosis
3. Planning & Implementing
4. Evaluating & Institutionalizing change

Ed PE

Basis for modifing change strategies

Diagnosis

What does the general model describe?

The way OD efforts generally tend to proceed

What general diagnostic model is OD primarily modeled from?

Open Systems Model

 What areas does Group Level diagnosis examine?

• Goal Clarity
• Task Structure
• Group Composition
• Group Functioning
• Performance Norms

4 Major Methods of collecting data

1. Questionnaires
2. interviews
3. Observation
4. Unobtrusive measures

 Goal of Data collection

• Obtain valid information about organizational functioning
• create and direct energy for change
• develop a collaborative, longer-term relationship

Questionnaires are often used for data collection because they can ______ ________ from many people and can be _________ quickly

Collect data

Analyzed

Observations are particularly helpful in?

Diagnosing interpersonal relations.

Interviews can be used with individuals and groups.

True or False

True

Questionaires are primarily used for diagnosis?

True or False

True

Confrontation Meeting

An intervention designed to mobilize the resources of the entire organization and indentify problems, set priorities and action targets, and begin working on identified problems.

2 Types of interventions used in the intergroup relations process aproach.

1. Micocosm group
2. Intergroup conflict resolution

Large Group interventions focus on?

Issues that affect the whole organization or large sections of it.

In the functional structure the organizaion is usally divided how?

Into functional units.

(marketting, operations, sales, HR, etc...)

Divisional Structure group organizational activities on the basis of what?

Products, services, customers, or geography

Matrix structure

A structure that maximizes the strengths of functional & divisional structures.

Process-based Structures feature?

Elimination of hierarchial & departmental boundaries.

Network Structure key characteristics.

Manages the diverse, complex, & dynamic relationships among multiple organizations or units, each specializing in a paticular business function or task.