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“a set of behaviors, attitudes, and policies that enable a system, agency, and/or individuals to function effectively with culturally diverse clients and communities.” |
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6 Reasons defined by National Center of Cultural Competence |
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To respond to current and projected demographic changes in the United States: To eliminate long-standing disparities in health status of people of diverse racial, ethnic and cultural background To improve the quality of services and health outcomes To meet legislative, regulatory and accreditation mandates To gain a competitive edge in the market place To decrease the likelihood of liability/malpractice claims |
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– respect for cultural behaviors based on an understanding |
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– the bewilderment one experiences when exposed to behavior which is atypical for their culture |
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Aculturation or Cultural Assimilation |
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the process of replacing or giving up values, beliefs, and practices for those of another culture |
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– how a person acts in certain situations (socially acquired) |
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– Groups whose members share a common social and cultural heritage that is passed on to successive generations (feel sense of identity) |
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Degree of ethnicity is measured by actions that represent the norm: * ethnic names * clothing * music, dance, art, and folklore * native foods * language and dialect * religious practices * political interests |
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– patterned behavioral response that develops over time through social and religious customs and intellectual and artistic activities |
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– members of a group share distinguishing physical features such as skin color or bone structure |
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3 Major Racial Classifications |
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1. Caucasian (primarily from Europe) 2. Negroid (primarily from Africa) 3. Mongoloid (primarily from Asia)
SKIN COLOR IS THE CHIEF AND MOST IMPRECISE CATEGORIZATION
DO NOT EQUATE SKIN COLOR WITH CULTURE!!! |
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– assumption that all people in a similar cultural, racial, ethnic group are alike and share same values and beliefs |
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– belief that everyone should conform to the majority belief system |
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– occurs when one ignores differences and proceeds as though they do not exist |
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– occurs when people become aware of cultural differences, feel threatened, and respond by ridiculing the beliefs and traditions of others to make themselves feel more secure about their own values |
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Characteristics of a Culture |
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1. Learned behavior: process of passing down information * primary means of transferring is through = language 2. Shared beliefs: arise from the social and physical environment 3. Symbols: based on beliefs |
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Impaired Verbal Communication r/t inability to speak English & interpreter unavailable Impaired Parenting r/t use of culturally based discipline considered inappropriate or abusive by current country of residence Ineffective Management of Therapeutic Regimen r/t mistrust of traditional healthcare personnel |
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Cultural Factors that Affect Nursing Care White Middle Class: Family: Folk & Traditional Healthcare: Values & Beliefs: Common Health Problems Nursing Considerations:* |
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Nuclear family is highly valued Elder family members may live in NH when no longer able to care for themselves Self-diagnosis of illnesses Use of OTC drugs Dieting (Fad diets) Extensive use of exercise Youth valued over age Attractiveness Punctuality Cardiovascular diseases Gastrointestinal diseases Motor vehicle accidents Mental illness *Careful assessment of OTC medications Nutritional assessment of dietary habits |
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Second largest minority group in US 10% of total US population Reflect cultural roots that include elements of African healing & medicine Diverse communities: recent arrival of people from Haiti, Caribbean, & Africa |
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Cultural Factors that Affect Nursing Care African American: Family: Folk & Traditional Healthcare: |
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Close & supportive extended-family relationships Family unity, loyalty & cooperation important Usually matriarchal Varies extensively, may include spiritualists, herb doctors, skilled elder family members, voodoo and faith healing Events (including illnesses) attributed to phenomena that are either “natural” or “unnatural” Folk & Traditional Healthcare: NATURAL – result of phenomena, operating according to God’s plan, that maintain the balance or harmony of nature UNNATURAL – result of phenomena, wrought by the devil, that upset or unbalance the harmony of nature – outside the realm of nature – successful treatment requires the intervention of a specialist who commands supernatural powers |
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Cultural Factors that Affect Nursing Care African American: Folk & Traditional Healthcare: HUMORAL theory |
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– Focuses on regulation of body by four humors (major body fluids) BLOOD PHLEGM BLACK BILE YELLOW BILE HUMORAL theory – basis for treatment of humoral imbalance was that each humor had two of four characteristics BLOOD – hot & moist PHLEGM – cold & moist BLACK BILE – cold & dry YELLOW BILE – hot & dry |
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Cultural Factors that Affect Nursing Care African American: Values & Beliefs: **Common Health Problems: |
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Present oriented Religion important Close contact **Hypertension morbidity & mortality 3-5 times than Whites (70% higher than among white Americans) Diabetes 33% more prevalent than in Whites rate of Coronary Artery Disease Infant mortality rates are twice as high for African Americans as for white Americans AIDS affects 3 times more than non-African Americans Sickle cell anemia genetically inherited disorder found almost exclusively |
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sickle shaped RBC’s that are very fragile and rupture easily, this prevents the blood from flowing easily through the small vessels of the body Only 50% of children born with Sickle Cell Anemia live to adulthood; others die before age 20 Can be diagnosed during first trimester of pregnancy by DNA analysis |
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African American: Nursing Considerations: |
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Skin assessment best done in indirect sunlight Pallor identified by absence of underlying red tones Brown skin tends to be yellow-brown Black skin tends to appear ashen Erythema detected only by palpation Skin warm, tight, & edematous in inflamed area Cyanosis observed in facial skin, earlobes, nail beds & around mouth Jaundice can be seen in generalized yellowing of sclera (Normal yellow pigmentation found in dark-skinned people tend to be concentrated in inner & outer canthi of eyes) |
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African American: Keloid formation – |
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Irregular scar tissue, which sometimes forms after a person has suffered a small cut or a scratch in the skin Cause of keloids is genetic Most often, keloids are found in people of African descent Also seen in Indians and Chinese, and more rarely in Whites |
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5 major Asian populations in US |
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(Taiwan, Hong Kong, & mainland China) Korean Japanese Filipino Southeast Asian (Laos, Cambodia, Vietnam, & Thailand) |
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Cultural Factors that Affect Nursing Care Asian: #Family: |
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Diverse culture, language, etiquette, & rules for interaction Common thread of Confucian, Buddhist, & Taoist thought links health care beliefs & practices Fastest growing group in US (0.7% of US population) #Avoid conflict Personal distance important Respect for elders & authority Brief eye contact Brief factual answers Strong emphasis on harmony |
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Asian: Folk & Traditional Health Care: |
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Health defined as the harmonious balance between the forces of Yin cold and Yang hot The terms refer NOT to temperatures but to attributes and/or conditions EXAMPLE: Linden tea, served hot, is a “cold” herb and used to treat “hot” ailments Penicillin, considered a “hot” treatment because it can produce diarrhea & rashes, which are “hot” symptoms Water & fruit juice are “cold” substances & are to be avoided during illness & after childbirth (times that produce a “cold” condition) |
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Asian: Folk & Traditional Health Care: |
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Qi or Ch’i: Generation & flow of blood through vessels Flow of the energy force (Qi) through meridians or acupuncture points Blood is believed to be ruled by heart, governed by spleen, & stored in liver When flow of Qi is blocked by a broken bone or disease, acupuncture at the meridians permits the force to flow freely again Acupuncture: purpose is to treat an excess of YANG & restore balance between YIN & YANG Treatments wrongly interpreted as abuse: Coining & Pinching – metal coin in dipped in oil & rubbed briskly over skin until welts appear; welts can also be produced by pinching the skin between thumb & index finger; draw out fever & illness Treatments wrongly interpreted as abuse: Cupping – suction produced by heating & applying small tubes or hot cups to forehead or abdomen; cups produce negative pressure as they cool, resulting in circular ecchymosis Moxibustion – treatment for excess YIN; pulverized wormwood heated & applied to torso, head, or neck to produce superficial burns; stimulate blood flow Herbs: In the form of a slush, tea, or other drink are important part of traditional medicine in Asian cultures Home remedies: Use of cooling/hot drinks & foods Herbs & patent medicines (OTC), first recourse at initial sign of illness |
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Asian: Common Health Problems: |
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Tuberculosis Communicable disease Suicide Mental Illness Lactose Intolerance Stomach Cancers |
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Disorders Lactose Intolerance: d/t lactace deficiency that causes sx like Flatulence * Culprit is milk and products Bloating Cramping *Asian (50%) Diarrhea |
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Encourage foods high in calcium: Canned salmon – 1 can=1 cup milk (#7 of 15 best calcium sources) Leafy green veg. (broccoli, spinach) Soy & Tofu |
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Asian:Nursing Considerations: |
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Understand the importance of the “head” Most sacred part of a human being Never touch without obtaining permission Blood is viewed as a vital element In Asian traditional medicine blood is NOT drawn for medical purposes – upsets body’s natural balance Harmony & “face” may mask noncompliance: Suppress negative thoughts & emotions to keep harmony & accept tx. when they disagree To maintain “face”, they may not admit when they don’t understand Caregivers should observe indirect communication Rather than asking “Do you understand?”, Ask pt to describe what he has been told to do or to describe condition in own words |
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Foods & Beverages classified as YIN & YANG Believe that their cuisine naturally balances these forces- EX.- Study of menopausal symptoms among women of Japan found fewer symptoms attributed to diet high in soybean, a substance that contains natural estrogen Most Asians are Lactose Intolerant Salads & raw vegetables might be strange to people who derive most of their vegetable nutrients from stir-frying Asian “chicken soup” – rice soup with chicken is common “illness food”, thought to severity of scars from surgery Beef & eggs – should not be served to those who are ill After childbirth Asian women prefer to eat mostly fish & avoid deep-fried foods, meats in any form of sauce, & spicy foods |
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Asian: Religious Beliefs & Practices: |
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Confucianism – concentrates on interpersonal rules & proper way to conduct social interactions Practice in moderation & avoid excess Destined to fulfill their mission on earth & need to allow ming, or fate, to guide their lives Pao, one should treat others as one wants to be treated Chung, loyalty and respect for authority Another Confucian belief that can have a profound effect on an Asian patient’s attitude toward surgery: “ONLY THOSE SHALL BE TRULY REVERED WHO, AT THE END OF THEIR LIVES, WILL RETURN THEIR PHYSICAL BODIES WHOLE AND SOUND.” Buddhism – shaped attitudes toward life and behavioral traits that may manifest themselves during healthcare interactions Acceptance of fate & suffering Stoicism Behavioral reserve Suppression of negative thoughts & complaints Taoism – central belief involves finding the “way”, or tao Achieved by “flowing in accordance with nature” & remaining in harmony with both the cosmological (yin/yang) and natural spheres The reserve & stoicism displayed by Asians may be misunderstood by Westerners |
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