Term
Communication Interference |
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Definition
external- distractin environment, noise, lack of privacy
Internal- emotion, pain
impaired understanding or cultural differences |
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Term
What are the 2 types of communication? |
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Definition
Verbal- written or spoken
Nonverbal- body language, facial expression, or other means |
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Term
Closed and open questions |
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Definition
Closed- yes/no answer
open- get patient to describe |
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Term
Maslow's Hierarchy of Needs |
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Definition
1: basic needs for survival, air, food, water
2: needs for safety and security
3: need for love and belonging
4: need for esteem and recognition
5: self-actualization (personal fulfillment) |
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Term
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Definition
Ability to put oneself in anotehrs position and imagine what they would feel
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Definition
normal, acceptable behavior, deamed fit by society |
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Definition
person's right to make independent decisions about health care |
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be faithful to reasonable expectations |
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Definition
stealing without violence |
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Definition
taking money or property from employees or clients |
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Definition
deliberate deception carried out to secure unfair or unlawful gain |
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injuries or wrongs against people or propery |
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Definition
act that was performed improperly and causes wrong doing |
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an act that should have been performed but was not |
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Definition
absence of illness or disease
can carry out daily functions with no difficulties or pain |
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Definition
medical insurance for the families of those in the armed forces |
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Definition
manipulates bones and muscles to balance the body |
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Definition
bacteria, protozoa, rickettsiae, and fungi |
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Term
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Definition
1: Reservoir host
2: route of exit
3: method of transmission
4: route of entry
5: susceptible host |
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Definition
decrease the number of microorganisms on a item |
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Term
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Definition
destroys pathogens but has no effects on spores, generally applied to inanimite objects |
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Definition
destroyes pathogens including spores |
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Term
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Definition
process of making an area clean and free of infection causing microorganisms |
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Definition
free from infection causing microorganisms including spores |
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Term
what does an MSDS provide |
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Definition
proper storage, first aid, spill response, safe disposal, toxicity |
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Term
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Definition
250 degrees
15-30 minutes
15 psi |
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