Term
1- Find out how you use your time
2- determine what does and doesn't have to be done
3- delegate work to others who are equally or better qualified than you are
4- stop wasting other people's time |
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Definition
| Peter Drucker's suggestions for managers |
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Term
1- being with the end in mind
2- put first things first |
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Definition
| Stephen Covey-- 7 habits of highly effective people |
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Term
| Time Management Matrix: Good managers invest their time in |
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Definition
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Term
1- Laying the foundation
2- Analyzing
3- Strategizing
4- Attacking |
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Definition
| Julie Morgenstern (each day as a container) |
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Term
1- Recognize the need for improvement
2- Conduct an honest analysis of how you currently use your time
3- establish your "mission" and set goals
4- get organized
5- take action
6- review, revise, and modify |
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Definition
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Term
1- Determine the cost of your time
2- Understand your responsibilities
3- Log your activities
4- Plan for productive time
5- Avoid time-wasting behavior
6- Develop reminders
7- Prioritize your goals
8- Assign times for your tasks
9- Manage email
10- Manage clutter
11- Manage retrieval of information
12- employ other time savers, such as templates for regular reports |
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Definition
| General Strategies for Working More Efficiently |
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Term
1- Make full use of pharmacy techs
2- Respond to questions on the phone through the pharmacy techs whenever possible
3- if patient insists on speaking with a pharmacist explain that the pharmacist is busy with another patient right now
4- find out when and where would be the best time to call the patient back
5- gracefully exit the conversation after 2 minutes
6- have the tech take down all the info for prescription transfers |
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Definition
| tasks for handling phone call volume in pharmacy practices |
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Term
1- job dissatisfaction
2- lower commitment to one's organization
3- job turnover
4- lower commitment to pharmacy as a career
5- substance abuse potential
6-burnout |
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Definition
| Consequences of Job Stress for Pharmacists |
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Term
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Definition
| what is one small step I can take next week to start my time makeover? during each of the 2 next weeks I will say "no" to at least 2 new tasks that do no support my most important priorities |
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