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Therapeutic Communication
Chapter 1
19
Nursing
Undergraduate 2
01/27/2012

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Cards

Term
Nonverbal Behavior
Definition
Using observational skills or reading body language to understand patients feelings
Term
Neutral position of behavior
Definition
The bodies natural position (Hands relaxed at sides)
Term
Kinesics
Definition
Body motions, shrugs, foot tapping, drumming, pen clicking
Term
Proxemics (Proximity)
Definition
Use of space to make contact or provide privacy
Term
Haptics
Definition
Touch
Term
Oculesics
Definition
Eye contact
Term
Chronemics
Definition
Use of time, pausing, speeding up, waiting.
Term
Olfactics
Definition
smell
Term
adornment
Definition
dress, cleanliness, jewelry, tattoos, piercings.
Term
Posture
Definition
body position, stance.
Term
Locomotion
Definition
walking, jumping, swaying
Term
Sound symbols
Definition
grunts, ahs, throat clearing.
Term
Silence
Definition
Pauses, withholding info, secrecy.
Term
Vocalics
Definition
Tone, timbre, volume.
Term
Behavior observation
Definition
Studying patients kinesics, specifically oculesics, facial expressions, appearance, posture, and proxemics.
Term
Nonverbal message
Definition

Communicating without using language.

ie. relaxed steady gaze. (ideal in US)

facial expressions and appropriate adornment is key in sending the right message.

Adopt the right posture.

Term
Atmosphere for communication
Definition

1)correct distance from patient

2)arms length

3) No barriers, such as desk.

Term
boundaries
Definition
mental or physical line not to be crossed. (especially with gender or cultural differences)
Term
Cultural sensitivity
Definition
Learning difference between cultural views, haptics, and oculesics.
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