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like car companies, only a few have almost the entire market share |
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setting prices based on buyers' perception of value rather than on sellers' costs |
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add services/value+charge accordingly |
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Price Elasticity of Demand |
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inelastic is when if you change price, it doesn't effect demand |
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set high price for a new product to skim revenues layer by layer from market |
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Set a low initial price to penetrate market quickly and deeply |
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pricing different based on segment (customer segments, product-form, location, time) |
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higher price=higher quality; where you buy |
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like the baseball team that changes prices based on opponent, pitchers, weather |
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Respond to Competitor price changes |
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reduce price, raise perceived value, improve quality+price, launch low-price "fighting" brand |
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producing and making products available to buyers by "upstream" and "downstream" supply chain partners |
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raw materials, components, parts, info, finance |
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cut out middle-man; go directly to final buyers, or when radically new types of channels displace traditional ones (VCR/DVD/Digital) |
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advertising, personal selling, sales promotion, public relations |
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reaches large geographic area, repeat message many times, legitimizes advertiser, impersonal, expensive |
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effective at times, personal interaction, expensive |
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wide array of tools, attracts attention, incentive to buy, dramatize product offers, invites and rewards quick consumer response, effects are short lived |
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believable, reaches avoiders, dramatize company or product, afterthought, 3rd party endorsement |
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shove through distribution channels to sell |
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when consumers want, producers bring |
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types of advertising budgets |
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affordable method; percentage-of-sales method; competitive parity method; objective/task method |
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percentage-of-sales advertising method |
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use some % of sales for budget |
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competitive parity method |
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amount competitors are spending |
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what do you want to achieve? most sensible, hardest to do |
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building good relations with the firms various publics by obtaining favorable publicity; can impact awareness at lower cost than advertising; can yield spectacular results; is beginning to play an increasingly important brand building role |
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forms of direct marketing |
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catalogs, telemarketing, direct response TV market, kiosk marketing, new digital technologies, online marketing, face-to-face selling, direct mail marketing |
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3 strategies of digital marketing |
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data, content, relationship |
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3 methods of online marketing |
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80/20 rule says that 80% of profits come from 20% of products versus long tail where there is a new role for unusual, niche products |
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ads based on interests like at google |
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personalization; track interests, habits, and location; privacy concerns |
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user generated content inspires |
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brand perception, brand engagement, brand dialogue, brand trust |
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