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Test 2 review jetton texas state
cis 3380 test 2 review
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Computer Science
Undergraduate 3
03/06/2013

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Term
Productions Mangement
Definition
describes all the activities managers do to help companies create goods
Term
operations management
Definition
the management of systems or processes that convert or transform resources into goods and services
Term
What is operations management responsible for?
Definition
managing the core process used to manufacture goods and product services
Term
Transformation Process
Definition
"Technical Core" The actual conversion of inputs to outputs
Term
Parts of Transformation Process
Definition
Feedback - measurements taken at various points that are compared to standards

Control - set standard of unit
Term
Value Added
Definition
term used to describe the difference between the costs of inputs and the value of price of outputs
Term
Operations management does what?
Definition
Forecasts
schedules
Quality Assurance
locating facilities
Capacity Planning
Inventory Management
Motivates and trains emps.
Term
what do managers use IT to influence Op Mang decisions
Definition
What, when, why, how where, who will do the work
Term
what is an SBU?
Definition
Strategic Business Unit: consists of several stand alone businesses - seperate divisions of large companies
Term
Strategic Planning?
Definition
Focuses on long term planning such as plant size, location and types of processes to be used.
Term
Primary stem used for strategi planning?
Definition
materials requirement planning system (MRP)
Term
MRP?
Definition
Materials requirement planniing systems.
Term
What does MRP do?
Definition
uses sales forcasts to make sure that needed parts and materials are avail at the right time and plan in a specific company.
Term
ERP?
Definition
Enterprise Resource planning
Term
Tactical Planning
Definition
Focuses on producing goods and services as efficiently as possible within the startegic plan
Term
Global Inventory Management Systems
Definition
provide ability to locate, track, and predict movements during production process
Term
Operational Planning and Control
Definition
Deals w day to day proccedures for preforming work
Term
What work does Operational Planning and Control do?
Definition
Scheduling, inventory, process management
Term
Inventory management and control systems
Definition
provide control and visibility to the states of individual items maintained in inventory
Term
Strategic Planning
Definition
Long term, plant size, location, type of process
Term
Tactical Planning
Definition
Mid range term, workforce size, materials requirement
Term
Operational planning
Definition
short range, daily schueduling of jobs, emps, equip, processes, inv
Term
Transportation planning systems
Definition
track and analyze movement of materials
Term
Distribution management systemas
Definition
cooridinates the process of transporting materials from a maunfactuer to distribution cnters to the final customers
Term
5 characteristics of competitive priorities
Definition
Cost, Quality, Delivery, Flexibility, service
Term
Supply Chain Mangement
Definition
Involves management of info flows betwen and among stages in a supply chain to maximize total suply chain effectiveness and profitibility
Term
Supply Chain Strategy
Definition
Strategy for managing all the resources required to aeet customer demand for all products and services
Term
Supply Chain Partners
Definition
the partners chosen to deliver finished things, raw materials, services
Term
Supply Chain operation
Definition
the scheduling for production activities like testing, packing, preparing
Term
Effective Supply Chain Managemnet enables the Org to do what?
Definition
Decrease Power of its buyers, Increase supliesr power, increase switching costs to reduce threat of sub products, create entry barriers, increase efficiency
Term
Transformation processes inputs
Definition
Capital, labor, info
Term
Transformation process outputs
Definition
goods, services
Term
IT's role in operations management
Definition
Used to influence decisions like:
Productivity, costs, fleixibility, quality, customer satisfaction
Term
6 sigma quality
Definition
detect potential problems; down to 3.4 per million problems
Term
Malcom Maldridge Quality Awards
Definition
Awards companies for quality, based on leadership, planning, customer and market focus, info and analysis, HR, process mgmt and business results
Term
ISO 900
Definition
Quality Standard
Term
ISO 14000
Definition
Enviromental based quality stds
Term
CMMI
Definition
Capability maturity model integration. Framework of best practices
Term
K&N MGMT
Definition
Winner of Baldridge in 2010, RUDYS, MIGHTY FINE BURGERS
Term
ERP
Definition
integrates all departments, solves inconsistincies of functions throughout an org into a single IT system so emps can make decisions by viewing all the same info
Term
ERP CORE
Definition
Traditinal components included in most ERP systems and focus on internal operations
Term
Components of ERP core
Definition
Acc & Finance, Production & Materials Management, HR
Term
ERP Extended
Definition
Extra components that meet org neds not covered by core and focus on external operations
Term
ERP Extended Components
Definition
Business Intel, Customer Relationship MGMT, Supply Chain MGMT, Ebusiness
Term
Middleware
Definition
Several different types of software that sit in the middle of and provide connectivity between two or more software applications
Term
Enterprise Application Integration Middleware
Definition
Packeges together commonly used functionality, such as, providing pre built links to popular enterprise applications, which reduces the time necessary to develop solutions that integrate applications from multiple vendors
Term
Balances Scorecard
Definition
MGMT systems that enables an org to clarify their vision and stragegy and translate them into action
Term
Overall Fit
Definition
Off the rack, tailor fit, custom made
Term
Data Warehouse
Definition
A logical collection of info gathered from many different operational databases that support business analysis activities and decision making tasks
Term
ETC - Extraction, transformation and loading
Definition
Process that extracts info from internal and external databases, transforms the info using common set of ent definitions and loads the info into a data warehouse
Term
Data Marts
Definition
Contains a subset of data warehouse info - a more focuses component of data warehouses
Term
Info Cleansing/scrubbing
Definition
process that weeds out and gixes or discards inconsistent, incorrect or incomplete info - oracle, sas, ascential software, groupt I software
Term
Data Mining
Definition
Process of analyzing data to extract info not offered by the raw data alone. Can also begin @ summart info lebel
Term
Drilling down
Definition
increasing detail of data mining
Term
drilling up
Definition
decreasing detail of data mining
Term
Data Mining Tools
Definition
Use variet of techniques to find patterns and relationships in large volume of information and inter rules from them that predict future behavior and decision making
Term
BI Operational
Definition
Helps with immediate actions, manages daily operations, inegrates BI w operational systems. Used by MGRS, Analysists and op users. Intraday
Term
BI Tactical
Definition
Helps w daily analysys results in refined campaign - Conducts short term analytics to achieve strategic goals. Used by exects and amanagers
Term
BI Strategic
Definition
Helpts w planning results in MKT campaign. Achieves long term org goals, execs mgrs,
Term
Data Latency
Definition
Time to make data ready for analysis and loading into database
Term
Data Analysis Latency
Definition
Time to make ready for analysis
Term
Data Decision Latency
Definition
Time it takes for human comprehension and determine action. Difficult to reduce
Term
Data Mining Classification
Definition
Assign records to one of a predefined set of classes
Term
Data Mining Estimation
Definition
determines values for an unknown continuous cariable behavior or estimated future value
Term
Data Ming Affinity Grouping
Definition
Determine which things go together
Term
Data mining clustering
Definition
Segment a hetergeneous popluation of records into a number of more hoogenous subgroups
Term
Benifits of BI
Definition
Singlye point of acces to info for all users, BI across ORG departments, up to the minute info for everyone
Term
Exxon Mobile LEE BLUM Challenges
Definition
10,000 + users, 3 diff timezones, different languages, geopolitical challenges
Term
MM
Definition
materials Management
Term
PP
Definition
Production
Term
SD
Definition
Sales and Dist
Term
FI
Definition
Finance and ACC
Term
CO
Definition
Cost Accounting
Term
HR
Definition
HR
Term
Instance
Definition
Installation of SAP
Term
Client
Definition
Self Contained unit w set of records and congigurations
Term
Artificial Neural Netowrk
Definition
ANN - modelwhich attempts to solve problemts by mimicking the physical operations which take place in the human brain
Term
What does ERP do?
Definition
Integrats all departments and functions across a company into a single system
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