Term
| ORGANIZATIONAL COMMUNICATION |
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Definition
| The interaction required to direct a group towards a set of common goals. |
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| Perceptual sets. We create a map of the way we think things are. This is a subjective view of the world. Based on our own personal experiences and generalizations. Are sometimes limiting – don’t let us explore differences. |
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| Answers to questions about organizational communication are highly situated and perishable. The rapid changes in today's world require flexibility. |
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| All communication is “situated” – different depending on the environment. The situation determines the communication. |
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| Effective communication is “perishable” because it is always changing and advancing. I.e., fashion trends, catch phrases, etc. |
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| A system or organization in which people or groups are ranked one above the other according to status or authority. Inflexible. Stacking rather than flat model. |
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| Communication is changing towards flexibility through self-managing work teams, and so on. |
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| Asking the right questions is key. Consultants are paid to ask good questions > lead a company to solve its own problems. |
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Definition
| The closer integration of the countries and peoples of the world which has been brought about by the enormous reduction of costs of transportation and communication, and the breaking down of artificial barriers to the flows of goods, services, capital, knowledge and (to a lesser extent) people across borders. |
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Definition
| Move jobs wherever cheap labor can be found. Once defined exclusively to blue-collared jobs, it is now impacting white-collar jobs. |
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| Foreign companies set up shop in the US and hire American employees. |
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| The illegal trade of human beings across borders. Over two million people are trafficked each year. Mostly women and children. |
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| Any type of electronic tool or device that may be used to enhance or enable information sharing or person-to-person interaction. Technology drives change. |
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Term
| CENTER FOR CREATIVE LEADERSHIP |
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Definition
Studied and identified four pivotal skills that lead to successful global managers:
1) international business knowledge
2) cultural adaptability
3) ability to take the persepective
4) ability to play the role of innovator |
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Definition
| Companies must adapt to different cultural standards. For example, McDonald’s burgers are made of different types of meat in different countries. |
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| The ways organizations make use of knowledge as a resource and commodity. When a company sets productivity and developmental goals. |
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| “Time is money” - organizations need to have a sense of urgency or they will fall behind. Budweiser vs. craft beers. Organic products vs. national brands. |
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Term
| ORGANIZATIONAL ENVIRONMENT |
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Definition
| The organization is not just a business entity with a sign that hangs out front. For example, airports cause noise pollution to the people that live nearby. |
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Definition
| Employees have direct contact with the consumers. They play a vital role in connecting the customers with the company. Tellers are the boundary spanners in banks. Delivery guys are the boundary spanners for pizzerias. |
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Definition
| Job security is fleeting and tied expressly to whether one's skills fit the organization's needs at that time. |
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Definition
| Relationships with trusted coworkers characterized by quick verbal communication |
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Definition
| Overall satisfaction with his or her work experience in the context of other life experiences, constraints, and aspirations. |
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