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Front-office information systems |
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support business functions that extend out to the organization’s customers (or constituents). |
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Back-office information systems |
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support internal business operations of an organization, as well as reach out to suppliers (of materials, equipment, supplies, and services). |
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Information systems architecture |
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a unifying framework into which various stakeholders with different perspectives can organize and view the fundamental building blocks of information systems. |
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the raw material used to create useful information. |
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the activities (including management) that carry out the mission of the business. |
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how the system interfaces with its users and other information systems. |
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Interested not in raw data but in information that adds new business knowledge and helps managers make decisions. Business entities and business rules |
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View data as something recorded on forms, stored in file cabinets, recorded in books and spreadsheets, or stored on computer. Focus on business issues as they pertain to data. |
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a representation of users’ data in terms of entities, attributes, relationships, and rules independent of data technology. |
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Data structures, database schemas, fields, indexes, and constraints of particular database management system (DBMS). |
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SQL DBMS or other data technologies |
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Concerned with high-level processes |
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a group of related processes that support the business. Functions can be decomposed into other subfunctions and eventually into processes that do specific tasks. |
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cross-functional information system |
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a system that supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers, and offices. |
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activities that respond to business events. |
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a user’s expectation of the processing requirements for a business process and its information systems. |
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a set of rules that govern a business process. |
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a step-by-step set of instructions and logic for accomplishing a business process. |
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the flow of transactions through business processes to ensure appropriate checks and approvals are implemented. |
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the technical design of business processes to be automated or supported by computer programs to be written by system builders. |
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a language-based, machine-readable representation of what a software process is supposed to do, or how a software process is supposed to accomplish its task. |
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a technique for quickly building a functioning, but incomplete model of the information system using rapid application development tools. |
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technical designs that document how system users are to interact with a system and how a system interacts with other systems. |
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a specification of how the user moves from window to window or page to page, interacting with the application programs to perform useful work. |
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utility software that allows application software and systems software that utilize differing technologies to interoperate. |
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approach allows any one building block to be replaced with another while having little or no impact on the other building blocks |
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