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Systems Analysis and Design
APSU 4750 Chapter 2
26
Computer Science
Undergraduate 4
01/23/2012

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Term
Front-office information systems
Definition
support business functions that extend out to the organization’s customers (or constituents).
Term
Back-office information systems
Definition
support internal business operations of an organization, as well as reach out to suppliers (of materials, equipment, supplies, and services).
Term
Information systems architecture
Definition
a unifying framework into which various stakeholders with different perspectives can organize and view the fundamental building blocks of information systems.
Term
Knowledge
Definition
the raw material used to create useful information.
Term
Process
Definition
the activities (including management) that carry out the mission of the business.
Term
Communication
Definition
how the system interfaces with its users and other information systems.
Term
System owners’ view
Definition
Interested not in raw data but in information that adds new business knowledge and helps managers make decisions.
Business entities and business rules
Term
System users’ view
Definition
View data as something recorded on forms, stored in file cabinets, recorded in books and spreadsheets, or stored on computer.
Focus on business issues as they pertain to data.
Term
Data requirement
Definition
a representation of users’ data in terms of entities, attributes, relationships, and rules independent of data technology.
Term
System designers’ view
Definition
Data structures, database schemas, fields, indexes, and constraints of particular database management system (DBMS).
Term
System builders’ view
Definition
SQL
DBMS or other data technologies
Term
business functions
Definition
Concerned with high-level processes
Term
Business function
Definition
a group of related processes that support the business. Functions can be decomposed into other subfunctions and eventually into processes that do specific tasks.
Term
cross-functional information system
Definition
a system that supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers, and offices.
Term
Business processes
Definition
activities that respond to business events.
Term
Process requirements
Definition
a user’s expectation of the processing requirements for a business process and its information systems.
Term
Policy
Definition
a set of rules that govern a business process.
Term
Procedure
Definition
a step-by-step set of instructions and logic for accomplishing a business process.
Term
Work flow
Definition
the flow of transactions through business processes to ensure appropriate checks and approvals are implemented.
Term
Software specifications
Definition
the technical design of business processes to be automated or supported by computer programs to be written by system builders.
Term
Application program
Definition
a language-based, machine-readable representation of what a software process is supposed to do, or how a software process is supposed to accomplish its task.
Term
Prototyping
Definition
a technique for quickly building a functioning, but incomplete model of the information system using rapid application development tools.
Term
Interface specifications
Definition
technical designs that document how system users are to interact with a system and how a system interacts with other systems.
Term
User dialogue
Definition
a specification of how the user moves from window to window or page to page, interacting with the application programs to perform useful work.
Term
Middleware
Definition
utility software that allows application software and systems software that utilize differing technologies to interoperate.
Term
Clean-layering
Definition
approach allows any one building block to be replaced with another while having little or no impact on the other building blocks
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