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Supply Chain Management Final Exam
Studying for the final exam for supply chain management. This covers chapter 9-16 and excludes
201
Business
Undergraduate 4
05/08/2014

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Term
Capacity
Definition
The maximum output rate that can be achieved by a facility
Term
Capacity Planning
Definition
The process of establishing the output rate that can be achieved by facility
Term
Design capacity
Definition
The maximum output rate that can be achieved by a facility under ideal conditions
Term
Effective capacity
Definition
The maximum output rate that can be sustained under normal conditions
Term
Capacity utilization
Definition
Percentage measure of how well available capacity is being used
Term
Best operating level
Definition
The volume of output that results in the lowest average costs
Term
Economies of scale
Definition
A condition in which the average cost of the unit produced is reduced as the amount of output increases
Term
Diseconomies of scale
Definition
A condition in which the cost of each additional unit made increases
Term
Focused factories
Definition
Facilities that are small specialized, and focused on a narrow set of objectives
Term
Subcontractor networks
Definition
Developing an large network of subcontractors and suppliers to perform a number of tasks...to help alleviate the cost of keeping inventory
Term
Steps to capacity planning decision
Definition
1) Identify capacity requirements
2) Develop capacity alternatives
3) Evaluate capacity alternatives
Term
Forecasting capacity
Definition
Capacity requirements identified on the basis of forecasts of future demand
Term
Capacity cushions
Definition
Companies can often add capacity cushions which is the amt of capacity needed to increase flexibility
Term
Capacity alternatives
Definition
1) Do nothing
2) Expand large now
3) Expand small now, with option to add later
Term
Decision tree
Definition
Modeling tool used to evaluate independent decisions that must be made in sequence
Term
Procedure to draw a decision tree
Definition
1) Draw a decision tree from left to right. Use squares to indicate decisions and circles to indicate chance events
2) Write the probability of each chance event in parenthesis
3) Write out the outcome for each alternative in the right margin
Term
Expected value
Definition
A weighted avg of chance events, where each chance event is given a probability of occurrence
Term
Location analysis
Definition
Techniques for determining location decisions
Term
What is facility location?
Definition
Facility location is determining the best geographic location for a company's facility
Term
Factors affecting location
Definition
Proximity to sources of supply , proximity to customers, proximity to source of labor, Community considerations, site considerations, quality of life issues
Term
Globalization
Definition
The process of locating facilities around the world
Term
Advantages of globalization
Definition
Take advantage of foreign markets (new competition), reduction of trade barriers, cheap labor
Term
Disadvantages of globalization
Definition
Political risks, might need to share some of its technology, do you use local employees?
Term
Steps for making location decisions
Definition
1) Identify dominant location factors
2) Develop location alternatives
3) Evaluate location alternatives
Term
Factor rating
Definition
A procedure that can be used to evaluate multiple alternative locations based on a number of selected factors
Term
Load distance model
Definition
A procedure for evaluating location alternatives based on distance
Term
Rectilinear distance
Definition
The shortest distance between two points measured by using only north-south and east-west movements
Term
Calculating the load distance model
Definition
1) Identify distances
2) Identify loads
3) Calculate the load distance score for each location
Term
Break even analysis
Definition
Technique used to compute that amount of goods that must be sold to cover costs
Term
Layout planning
Definition
Deciding on the best physical arrangement of all resources that consume space within a facility
Term
Process layouts
Definition
Layouts that group resources based on similar processes or functions
Term
Product layouts
Definition
Layouts that arrange resources in sequence to allow for an efficient buildup of a product
Term
Hybrid layouts
Definition
Layouts that combine characteristics of process and product layouts
Term
Group technology or cell layouts
Definition
Hybrid layouts that create groups of products based on similar processing requirements
Term
Fixed position layout
Definition
A layout in which the product cannot be moved due to its size and all the resources have to come to a production site
Term
Designing a process layout
Definition
1) Gather information
2) Develop a block plan or a schematic of the layout
3) Develop a detailed layout
Term
Block plan
Definition
Schematic showing the placement of resources in the facility
Term
From-to-matrix
Definition
Table that gives the number of trips or units of product moved between any pair of departments
Term
REL chart
Definition
Table that reflects opinions of managers with regard to the importance of having any two departments close together
Term
Load-distance model
Definition
Model used to compare the relative effectiveness of different layouts
Term
Rectilinear distance
Definition
The shortest distance between two locations using north-south and east-west movements
Term
Flexible layouts
Definition
Layouts remain desirable many years into the future or can be easily modified to meet changing demand
Term
Office layouts
Definition
Proximity vs privacy is something you need to keep into perspective
Term
Designing product layouts
Definition
1) Identify tasks and their immediate predecessors
2) Determine output rate
3) Determine cycle time
4) Find the minimum number of stations
5) balance the line
6) Compute efficiency, idle time and balance delay
Term
Line balancing
Definition
The process of assigning tasks to workstations in a product layout in order to achieve a desired output and balance the workload among stations
Term
Immediate predecessor
Definition
A task that must be performed immediately before another task
Term
Precedence diagram
Definition
A visual representation of the precedence relationships between tasks
Term
Output rate
Definition
The number of units we wish to produce over a specific period of time
Term
Cycle time
Definition
The maximum amount of time each workstation has to complete its assigned tasks
Term
Bottleneck task
Definition
The longest task in the process
Term
Theoretical min number of stations
Definition
The number of workstations needed on a line to achieve 100 percent efficiency
Term
Efficiency
Definition
The ratio of total productive time divided by total time, given as a percentage
Term
Balance delay
Definition
The amount by which the line efficiency falls short of 100 percent
Term
Paced line
Definition
A system in which the product being worked is physically attached to the line and automatically moves to the next station
Term
Single model line
Definition
A line designed to produce only one version of a product
Term
Mixed-model line
Definition
A line designed produce many versions of a product
Term
Group technology
Definition
Brings efficiencies of a product layout to a process layout
Term
Work in process
Definition
Items in process throughout the plant
Term
Finished goods
Definition
Products sold to customers
Term
Distribution inventory
Definition
Finished goods in the distribution system
Term
Anticipation inventory
Definition
Inventory built in anticipation of future demand
Term
Fluctuation inventory
Definition
Provides a cushion against unexpected demand
Term
Lot size inventory
Definition
A result of the quantity ordered or produced
Term
Transportation inventory
Definition
Inventory in movement between locations
Term
Speculative inventory
Definition
Used to protect against some future event
Term
Maintenance, repair, and operating inventory
Definition
Items used in support of manufacturing and maintenance
Term
Customer service
Definition
The ability to satisfy customer requirements
Term
Percentage of orders shipped on schedule
Definition
A customer service measure appropriate for use when orders have similar value
Term
Percentage of items shipped on schedule
Definition
A customer service measure appropriate when customer orders vary in number of line items ordered
Term
Percentage of dollar volume shipped on schedule
Definition
A customer service measure appropriate when customer orders vary in value
Term
Setup cost
Definition
Costs such as scrap costs, calibration costs, and downtime costs associated with preparing the equipment for the next product being produced
Term
Inventory turnover
Definition
A measure of inventory policy effectiveness
Term
Weeks of supply
Definition
A measure of inventory policy effectiveness
Term
Item cost
Definition
Includes price paid for the item plus other direct costs associated with the purchase
Term
Holding costs
Definition
Include the variable expenses incurred by the plant related to the volume of inventory held
Term
Capital costs
Definition
The higher of the cost of capital or the opportunity cost for the company
Term
Storage costs
Definition
Include variable expenses for space, workers, and equipment related to the volume of inventory held
Term
Risk costs
Definition
Include obsolescence, damage or deterioration, theft all associated with holding a high volume of inventory
Term
Ordering costs
Definition
The fixed costs associated with either placing an order with a supplier or setup costs incurred for in-house production
Term
Shortage costs
Definition
Incurred when demand exceeds supply
Term
Back order
Definition
Delaying delivery to the customer until the item becomes available
Term
Lost sale
Definition
Occurs when a customer is not willing to wait for delivery
Term
Paretos law
Definition
Implies that about 20 percent of the inventory items will account for about 80 percent of the inventory value
Term
ABC classification
Definition
A method for determining lvl of control and frequency of review of inventory items
Term
Continuous review system
Definition
Updates inventory balances after each inventory transaction
Term
Periodic review system
Definition
Requires regular periodic reviews of the on-hand quantity to determine the size of the replenishment order
Term
Two-bin system
Definition
One bin with enough stock to satisfy demand during replenishment time is kept in the storeroom; the other bin is placed on the manufacturing floor
Term
Lead time
Definition
Time from order placement to order receipt
Term
Periodic counting
Definition
A physical inventory is taken periodically, usually annually
Term
Cycle counting
Definition
Prespecified items are counted daily
Term
Vender managed inventory
Definition
The supplier maintains an inventory at the customers facility
Term
Stock keeping unit
Definition
An item in a particular geographic location
Term
Lot for lot
Definition
The company orders exactly what is needed
Term
Fixed order quantity
Definition
Specifies the number of units to orderw hen an order is placed
Term
Min-max system
Definition
Places a replenishment order when the on-hand inventory falls below the predetermined minimum lvl. An order is placed to bring the inventory back up to the maximum level
Term
Order n periods
Definition
The order quantity is determined by total demand for the item for the next n periods
Term
EOQ assumptions
Definition
Demand is known and is constant, lead time is known and is constant, quantity discounts not considered, ordering costs and setup costs are fixed and constant, all demand is met, the quantity ordered arrives together at once
Term
Economic production quantity
Definition
A model that allows for incremental product delivery
Term
Perpetual inventory record
Definition
Provides an up-to-date inventory balance
Term
Quantity discount model
Definition
Modifies the EOQ process to consider cases where quantity discounts available
Term
Order cycle level
Definition
The probability that demand during lead time will not exceed on hand inventory
Term
Target inventory
Definition
Used in determining order quantity in the periodic review system. Target inventory less on hand inventory equals order quantity
Term
Single period model
Definition
Designed for use with products that are highly perishable
Term
Strategic business plan
Definition
A statement of long-range strategy and revenue cost, and profit objectives
Term
Sales and operations planning
Definition
The process that brings together all the functional business plans into one integrated plan
Term
Aggregate plan
Definition
Includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan
Term
Financial plan
Definition
Identifies the sources and uses of funds; projects cash flows, profits, return on investment; and provides budgets in support of the strategic business plan
Term
Engineering plan
Definition
Identifies new products or modifications to existing products that are needed to support the marketing plan
Term
Master production schedule
Definition
The anticipated production schedule for the company expressed in specific configurations, quantities and dates
Term
Level aggregate plan
Definition
A planning approach that produces the same quantity each time period. Inventory and back orders are used to absorb demand fluctuations
Term
Chase aggregate plan
Definition
A planning approach that varies production to meet demand each period
Term
Hybrid aggregate plan
Definition
A planning approach that uses a combination of lvl and chase approaches while developing the aggregate plan
Term
Demand based options
Definition
A group of options that respond to demand fluctuations through the use of inventory or back orders, or by shifting the demand pattern
Term
Capacity based options
Definition
A group of options that allow the firm to change its current operating capacity
Term
Finished goods inventory
Definition
Products available for shipment to the customer
Term
Back orders
Definition
Unfilled customer orders
Term
Shifting demand
Definition
A marketing strategy that attempts to shift demand from peak periods to smooth out the demand pattern
Term
Overtime
Definition
Work beyond normal established operation hours that usually requires a premium be paid to the workers
Term
Subcontracting
Definition
Sending production work outside to another manufacturer or service provider
Term
Point of departure
Definition
The percentage of normal capacity the company is currently using
Term
Developing an aggregate plan
Definition
1) Identify the aggregate plan that matches your company's objectives (level, chase or hybrid)
2) Based on that plan determine the production rate
3) Calculate the size of the workforce
4) Test the aggregate plan
5) Evaluate the plans performance in terms of cost, customer service, hr and operations
Term
Yield management
Definition
Allocates scarce resources to maximize yield
Term
Backward scheduling
Definition
Starts with the due date for an order and works backward to determine the start date for each activity
Term
Enterprise resource planning
Definition
An information system designed to integrate internal and external members of the supply chain
Term
SCM software
Definition
Designed to improve decision making in supply chain
Term
Supply chain intelligence
Definition
Enables strategic decision making along the supply chain
Term
Application service provider
Definition
Sets up and runs ERP systems
Term
Closed loop MRP
Definition
An MRP system that includes production planning, master production scheduling, and capacity requirements planning
Term
Manufacturing resource planning
Definition
A method for the effective planning and integration of all internal resources
Term
Material requirements planning
Definition
A system that uses the MRP, inventory record data, and BOM to calculate material requirements
Term
Capacity requirements planning
Definition
Determines the labor and machine resources needed to fill the open and planned orders generated by the MRP
Term
Bill of material
Definition
Lists all the subassemblies component parts, and raw materials that go into an end item and shows the usage quantity of each required
Term
Independent demand
Definition
The demand for an item is unrelated to the demand for other items
Term
Dependent demand
Definition
Demand for component parts is based on the number of end items produced
Term
Time phased
Definition
Expressing future demand, supply, and inventories by time period
Term
Gross requirements
Definition
The total period demand for an item
Term
Planning factors
Definition
Factors include the lot size rules, replenishment lead times and safety stock requirements
Term
Lead time
Definition
The span of time needed to perform an activity or a series of activities
Term
Product structure tree
Definition
The visual representation of the BOM, clearly defining the parent-child
Term
End item
Definition
A product sold as a completed item or repair part
Term
Parent item
Definition
An item produced from one or more children (components)
Term
Action notices
Definition
Output from an MRP system that identifies the need for an action to be taken
Term
Action bucket
Definition
The current time period
Term
Open shop orders
Definition
Released manufacturing orders
Term
Flow operations
Definition
Processes designed to handle high-volume, standard products
Term
Routing
Definition
Provides info about the operations to be performed, their sequence, the work centers, and the time standards
Term
Bottleneck
Definition
A facility, department, or resource whose capacity is less than the demand placed on it
Term
Gantt chart
Definition
Planning and control chart designed to graphically show workloads or to monitor job progress
Term
Load chart
Definition
A chart that visually shows the workload relative to the capacity on a resource
Term
Progress chart
Definition
A chart that visually shows the planned schedule compared to the actual performance
Term
Infinite loading
Definition
Scheduling that calculates the capacity needed at work centers in the time period needed without regard to the capacity available to do the work
Term
Finite loading
Definition
Scheduling that loads work centers up to a predetermined amt of capacity
Term
Forward scheduling
Definition
Schedule that determines the earliest possible completion date for a job
Term
Due date
Definition
Time when the job is supposed to be finished
Term
Backward scheduling
Definition
Scheduling method that determines when the job must be started to be done on the due date
Term
Slack
Definition
The amount of time a job can be delayed and still be finished by its due date
Term
Input/output control
Definition
A technique for monitoring the flow of jobs between work centers
Term
Operation sequencing
Definition
A short term plan of actual jobs to be run in each work center based on available capacity and priorities
Term
Priority rule
Definition
Determines the priority of jobs at a work center
Term
Local priority rule
Definition
Makes a priority decision based on jobs currently at that work center
Term
Global priority rule
Definition
Makes a priority decision based on information that includes the remaining work centers a job must pass through
Term
First come first served
Definition
Jobs are processed in the order win which they arrive at a machine or work center
Term
Last come, first served
Definition
The last job into the work center or at the top of the stack is processed first
Term
Earliest due date
Definition
The job due the earliest has the highest priority
Term
Shortest processing time
Definition
The job that requires the least processing time has the highest priority
Term
Longest processing time
Definition
The job that requires the most processing time has the highest priority
Term
Job flow time
Definition
Measurement of the time a job spends int eh shop before its finished
Term
Makespan
Definition
The amount of time it takes to finish a batch of jobs
Term
Average number of jobs in the system
Definition
Measures work in process inventory
Term
Job lateness
Definition
Measures whether the job is done ahead of, on or behind schedule
Term
Job tardiness
Definition
Measures how long after the due date the job is completed
Term
Johnson's rule
Definition
A technique for minimizing makespan in a two stage undirectional process
Term
Using Johnson's rule
Definition
1) List the jobs and the processing time for each activity
2) Find the shortest activity processing time. Organize it last and move forward
3) Repeat step 2 until you have organized all jobs
Term
Optimized production technology
Definition
A technique used to schedule bottleneck systems
Term
Nonbottleneck
Definition
A work center with more capacity than demand
Term
Capacity constrained resource
Definition
Bottleneck caused by inefficient usage
Term
Throughput
Definition
The quantity of finished goods that can be sold
Term
Transfer batch
Definition
The quantity of items moved at the same time from one resource to the next
Term
Process batch
Definition
The quantity produced at a resource before the resource is switched over to produce another product
Term
Theory of constraints
Definition
A management philosophy that extends the concepts of OPT
Term
Internal resource constraint
Definition
A regular bottleneck
Term
Market constraint
Definition
The condition that results when market demand is less than production capacity
Term
Policy constraint
Definition
The condition that results when a specific policy dictates the rate of production
Term
Project
Definition
Endeavor with a specific objective, multiple activities, and defined precedence relationships, to be completed in a specified time period
Term
Program evaluation and review technique
Definition
Network planning technique used to determine a projects planned completion date and identify the projects critical path
Term
Critical path method (CPM)
Definition
Network planning technique with determined times, used to determine a project's planned completion date and identify the projects critical path
Term
Precedence relationships
Definition
Establishes the sequencing of activities to ensure that all necessary activities are completed before a subsequent activity is begun
Term
Steps for a project
Definition
1) Describe the project
2) Diagram the network
3) Estimate the projects completion time
3a) Deterministic time estimates
3b) Probabilistic time estimates
4) Monitor the projects progression
Term
Activity on node
Definition
Network diagramming notation that places activities in the nodes and arrows to signify precedence relationships
Term
Critical path
Definition
The longest sequential path through the network diagram
Term
Probabilistic time estimate
Definition
Process that uses optimistic, most likely, and pessimistic time estimates
Term
Deterministic time estimate
Definition
Assumption that the activity duration is known with certainty
Term
Slack
Definition
The amt of time an activity can be delayed without affecting the projects planned completion time
Term
Optimistic time estimate
Definition
The shortest time period in which the activity can be completed
Term
Optimistic time estimate
Definition
The shortest time period in which the activity can be completed
Term
Most likely time estimate
Definition
The normal time that the activity is expected to take
Term
Pessimistic time estimate
Definition
The longest time period in which the activity will be completed
Term
Beta probability distribution
Definition
Typically represents project activities
Term
Crashing
Definition
Reducing the completion time of the project
Term
Critical chain approach
Definition
Focus on the final due date that is based on the theory of constraints
Term
Project buffer
Definition
Safety time placed at the end of the critical path
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