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A choice from among available alternatives |
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The Rational Model of decision making |
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1. Identify the problem 2. Identify alternative solutions 3. Gather and organzie facts 4. Evaluate alternatives 5. Chose and implement the best alternatives 6. Get feedback |
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Choosing an alternative that meets minimum standards of acceptability 1. indentify the problem. 2. choose an alternative solution 3. Does it solve the problem? 4. Implement the solution. |
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When the process for arriving at the decision is otherwise raitonal, the numbers used in the process may be subjective and thus not completely accurate (relying on intuition) |
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The tendancy to remember more easily those events that have recenently occured. |
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Rigid opinions about categories of people |
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Guidelines for decision making |
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Consider the consequences, respond quickly in a crisis, inform the manager, be decisive yet flexible. avoid decision making traps |
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Tools for decision making |
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Probability Theory: A body of techniques for comparing the consequences of possible deicison in a risk situation. Decision trees: A graph that helps decision makers use probability theory by showing the expected values of decisions in varying circumstances. Decision making software: A computer program that leads the user through the steps of the formal decision-making process. |
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- The failure to think independantly and realistically as a group because of the desire to enjoy consensus and closeness. |
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An idea-generating process in which the group members state their ideas, a member of the group records them, and no one ma comment on the ideas until the process is finished. |
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The ability to bring about something imaginative or new |
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