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Strategic & Financial Planning
Chapter 3
11
Management
Graduate
09/20/2010

Additional Management Flashcards

 


 

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Term
Service area
Definition
geographic area surrounding the health care provider from which it pulls the majorit of its customers from. The service area is defined by customers preferences and the health care providers that are available.
Term
Service area competitor analysis
Definition
attempts to further define and understand an organizations environment through identifying specific service area/service category issues, identifying its competitors, determining the strengths and waknesses of these rivals and anticipating their strategic moves. Involves collecting data concerning the service area and rivals to analyze and interpret the data for strategic decision making.
Term
Competitor analysis
Definition
Allows an organization to gain a general understanding of the competitors inthe service area, identify any vulnerabilities of the competitors asses the impact of its own strategic actions against spevific competitors, and identify potential moves that a competitor might make that would enanger the organizations position in the market.
Term
Competitive advantage
Definition
The means by which the organization seeks to develop cost afvantage or to differentiate itself from other organziations using offensive and defensive actions.
Term
Service category
Definition
the "product" ie. physical therapy, occupational therapy, acute hospital care
Term
Service area structural analysis
Definition
Provides considerable insight into the attractivesness of an industry and provides a framework for understanding the competitive dynamics (the future viability of an industry). This framework used is Porter's five forces in healthcare: 1) threat to new entrants 2) level of rivalry among existing organizations 3)threat of substitute products and services 4) bargaining power of buyers/consumers 5) bargaining power of suppliers
Term
Service area profile
Definition
Includes key competively relevant economic, demographic, psychographic (lifestyle), and community health status indicators.
Term
Critical success factor analysis
Definition
The identification of a limited number of activites for a service category within a service area for which the organization must achieve a high level of performance if it is to be successful
Term
Strategic group
Definition
A number of organizations within the same service category making similar strategic decisions. members of a strategic group have similar "recipes" for success or core strategies. Therefore, members of a strategic group primarily compete with each other.
Term
Mapping Competitors
Definition
Mapping out competitors for a service category within a service area based on the critical success factors or important strategy dimensions
Term
Strategic response
Definition
Likely strategic objectives and next strategic moves of competitors
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