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Details

State & Localities
Bureaucracy
15
Political Studies
Undergraduate 2
04/16/2009

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Cards

Term
Bureaucracy
Definition
Public agencies and the programs and services they implement and manage.
Term
Bureaucrats
Definition
Employees of public agencies.
Term
Professionalization
Definition
Bureaucratic employees earn their jobs based on qualifications and merit.
Term
Policy Implementation
Definition
The process of taking the expressed wishes of government and translating them into action.
Term
Street-Level Bureaucrats
Definition
Lower-level public agency employees who actually take the actions that represent law or policy.
Term
Rulemaking
Definition
The process of translating laws into written instructions on what public agencies will or will not do.
Term
Spoils System
Definition
The right of an electoral winner to decide who works for public agencies.
Term
Patronage
Definition
The process of giving government jobs to partisan loyalists.
Term
Neutral Competence
Definition
The idea that public agencies should be impartial implementers of democratic decisions.
Term
Merit Systems
Definition
Systems in which employment and promotion in public agencies are based on qualifications and demonstrated ability, which blends very well with the organizational characteristics of bureaucracy.
Term
Collective Bargaining
Definition
A process in which representatives of labor and management meet to negotiate pay and benefits, job responsibilities, and working conditions.
Term
Seniority
Definition
The length of time spent in a position.
Term
Affirmative Action
Definition
Policies designed to help recruit and promote disadvantaged groups.
Term
Representative Bureaucracy
Definition
The idea that public agencies reflecting the diversity of the communities they serve will be more effective.
Term
E-Government
Definition
The delivery of public services and programs via the Internet or other digital means.
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