Shared Flashcard Set

Details

Staffing Exam 4 Set 1
Chap 12 & 13
28
Business
Undergraduate 2
03/10/2013

Additional Business Flashcards

 


 

Cards

Term
Requirements for a Legally Binding & Enforceable contract
Definition

• Offer

• Acceptance

• Consideration

Term
What kind of contract may be legally binding and enforceable?
Definition

• Written

• Oral

• Combination of the two

(Within this broad parameter, however, are numerous caveats and considerations)

Term
Disclaimer
Definition
• A statement (oral or written) that explicitly limits an employee right and reserves that right for the employer.
Term
Job Offer:
Definition
• An attempt by the organization to induce the offer receiver into the establishment of an employment relationship.
Term
Compensation
Definition
• The most important reward the organization has to offer in its’ attraction strategy.
Term
4 Special Hiring Inducements
Definition

• Hiring Bonuses

• Relocation Assistance

• Hot Skill Premiums

• Severance Packages

Term
Consideration when an organization puts together a specific job offer
Definition

• Knowledge of terms and conditions offered by competitors

 

• Applicant truthfulness about KSAOs and reward information provided

 

• The receiver’s likely reaction to the offer

 

• Policies on negotiation of job offer content with the offer receiver

Term
2 presentation types for a job offer
Definition

• Mechanical approach

• Sales approach

Term
Mechanical Approach
Definition
• Relies on simple one-way communication from the organization to the offer receiver.
Term
Sales Approach
Definition
• treats the job offer as a product that must be developed and sold to the customer (i.e., receiver)
Term

6 components that are candidates for inclusion, from a newcomer’s perspective (socialization)

Definition

• People

• Performance proficiency

• Organization goals and values

• Politics

• Language

• History

Term
Obligations and responsibilities that the organizations must oversee when establishing the actual employment relationship
Definition

• Employing only those people who meet the employment requirements under the IRCA

 

• Avoiding the negligent hiring of individuals

 

• Maintaining the organization’s posture toward employment-at-will

Term

Jobs in Staffing

Private sector:

Definition

• Most are housed within the HR department

(corporate and plant or office site levels).

Term

Jobs in Staffing

Public Sector:

Definition
• They are found within the central personnel or HR office, as well as in various specified agencies such as transportation or human services.
Term
Policy:
Definition
• Selected course or guiding principle
Term
Procedure:
Definition
• A prescribed routine or way of acting in similar situations
Term
A survey of HR representatives showed that the major advantages of outsourcing include:
Definition

• Access to superior information from specialists

• Access to technology and services that are difficult to implement internally

• General cost reduction

Term
Standardization
Definition
• Refers to the consistency of operation of the organization’s staffing system
Term
Reasons to have staffing process standardization
Definition

• Ensures that the same KSAO information is gathered from all job applicants, which, in turn, is a key requirement for reliably and validly measuring these KSAOs

• Ensures that all applicants receive the same information about job requirements and rewards

• Will enhance applicants’ perceptions of the procedural fairness of the staffing system and of the decisions made about them by the organization

• Less likely to generate legal challenges by job applicants; if this is challenged, they are more likely to successfully withstand the challenge

Term
Hiring cost estimates are composed of:
Definition

• Advertising

• Agency fees

• Employee referrals

• Travel costs for applicants and staff

• Relocation costs

• Pay and benefits for recruiters

Term
The 2 key customer of staffing systems
Definition

• Managers

• Job applicants

Term
Staffing systems require that Record keeping keep two sets of data
Definition

• Employee personnel file

• Non staffing decisions: medical EEO, and I-9

Term

What goes in the two files on each employee?

 

 

Employee personnel file

Definition
• Comprise only documents that relate directly to the job and the employee’s performance of it.
Term

What goes in the two files on each employee?

Non staffing decisions:

Definition
• medical info, EEO, and info @ authorization to work (e.g., I-9 forms)
Term
EEO Report: how many people it takes for private employers to file an annual report
Definition
• 100 employees (50 for federal contractors)
Term
An audit forces organizations to:
Definition
• Study and specify what in fact its staffing practices are and to compare these current practices against legally desirable and required practices.
Term

Alternative Dispute Resolution Approaches

 

 

 

Mediation

 

Definition
from within or outside the organization helps the parties negotiate a mutually acceptable agreement.  Settlement is not imposed.
Term

Alternative Dispute Resolution Approaches

Arbitration

Definition
A neutral person (_______) from within or outside the organization conducts formal hearing and issues a decision that is binding on the parties
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