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the listener participates fully in the communication proccess. You listen attentively, provide feedback, and strive to understand and remember messages. |
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the listener does not actively participate in interactions. They think they can absorb information even when they do not cintribute to the interaction. They place the respomibility for successful communication in the speaker. |
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Short bursts of active listerning are interrupted by noise and other distracions. They intend to pay attention, but allow mids to wander. |
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It is a physical and physcological processs that involves acquiring, assigning meaning, and responding to symbolic messages from others. |
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of the time spent communicating each day, 45% is devoted to listening. Usually a person only remebers 50% of what is said to them. |
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After 8 hours they forget another 1/2 to 1/3 of what is originally understood. |
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listening and hearing are the same thing |
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listening is easy or automatic |
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listening develops naturally |
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anyone can listen well if he or she really tries |
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the speaker is primarily responsible for the message and for the success of the interaction |
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If that's what i heard, that's what you said |
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attitude and listerning are unrelated |
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people remember most of what they hear |
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steps in the listening process |
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1. acquiring
2.attending
3.idk
4.responding |
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loud noises, conflicting visual/auditory messages, attitudes, emotions of the reciever. |
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internal and external distractions
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recalling information for a brief period of time |
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recalling infermation for carrying out a routine or daily task |
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recalling information from past experience |
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you want to! goal is enjoyment and helps a peroson relax
concerts, plays, sporting events |
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critical ( compehensive) listening |
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important! used when listening to announcemets or gettign dircetions |
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makes you think! listening to understand, analyze, and evaluate messages persuasive messages |
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litsening to understand, participate in and enhance a relationship. feelings of the sender. empathy |
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