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differences in gender, sexual orientation, ethnicity, and age |
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a learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people and shaped from one generation ro the next. |
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a culture that exists within a larger cultural context (e.g. gay and lesbian cultures, Amish culture) |
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the belief that ones own cultural traditions and assumptions are superior to those of others |
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feelings of confusion, loss, stress, and ansiety that a person may experience when encountering a culture different from his or her own |
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to adjust behavior in response to someone else |
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to place a person or group of persons into an inflexible, all-encompassing category. |
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intercultural communication |
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communication between people who have different cultural traditions |
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individualistic cultures value |
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Definition
individual accomplishments and achievements |
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collecticistic cultures value |
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group and team collaboration |
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Term
barriers to bridging differences and adapting to others |
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Definition
-assuming superiority -assuming similarity -assuming differences -stereotyping and prejudice |
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Term
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Definition
becoming ethnocentric- assuming that one's own culture and cultural traditions are superior to those of others |
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Term
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assuming that other people respond to situations as we respond, failing to acknowledge and consider differences in culture and background |
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assuming that other people are always different for ourselves; failing to explore common values and experiences that can serve as bridges to better understanding |
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stereotyping and prejudice |
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rigidly categorizing others and pre-judging others based on limited information |
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Term
describe 2 ways to adapt to others |
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Definition
-seek information: learn about cultures worldview. ask questions and listen- reduce uncertainty by asking for clarification and listening to the answer. -develop motivation: tolerate ambiguity- take your time and expect some uncertainty. develop minfulness- be consciously aware of cultural differences, rather than ignoring the differences |
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