Term
| What is the “competitive forcer” conflict style? |
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Definition
| (Somebody adopts a win/lose orientation) |
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Term
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Definition
| (Helping participants in a conflict understand each other) |
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Term
| What are the characteristics of a problem-solving collaborator? |
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Definition
| (Looks for a win/win solution) |
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Term
| A conflict-resolution strategy in which people in conflict assume one another's roles is called… |
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Definition
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Term
| In order for a conflict to be defined as cooperative, the participants must… |
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Definition
| (Demonstrate a willingness to resolve conflicts in a mutually satisfactory way) |
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Term
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Definition
| (Members let the desire for consensus override other considerations) |
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Term
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Definition
| (Help to resolve group conflicts) |
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Term
| What are the characteristics of a group? |
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Definition
| (Collection of people, composed of individuals who cooperate to reach a goal) |
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Term
| In group meetings men tend to… |
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Definition
| (Speak longer than women, more frequently interrupt) |
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Term
| What are some disadvantages of group problem solving? (There are 4) |
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Definition
| (1. Slows down problem solving process 2. Personal goals and group goals might conflict 3. A few members might dominate the group 4. Members may be unwilling to compromise) |
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Term
| What are the 5 stages of group development? |
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Definition
| (1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning) |
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Term
| A group is composed of people who…? |
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Definition
| (Interact verbally and non verbally who occupy certain roles and who cooperate to accomplish a goal) |
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Term
| What are self-serving roles? |
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Definition
| (Should be eliminated if a group wants to achieve tasks and build relationships) |
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Term
| What are "killer phrases" and "killer looks" in a brainstorming session? |
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Definition
| (Means to shut down avenues of thinking/brainstorming) |
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Term
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Definition
| (Refers to the extent to which audience members share similar attitudes and values) |
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Term
| What are demographic variables? |
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Definition
| (Things like age, sex, religion, variations between peoples) |
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Term
| What are the characteristics of an appropriate topic? |
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Definition
| (Should be appropriate for you and your own interests, should be good for audience, should be good for occasion) |
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Term
| TRUE OR FALSE: When performing a demographic analysis in preparation for a speech, it is more important to consider the age of audience members than the speaker's age. |
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Definition
| (False, both should be considered) |
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Term
| When does the public speaking process begin? |
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Definition
| (When you first consider speaking before a group) |
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Term
| TRUE OR FALSE: Deborah Tannen finds that men are more comfortable speaking in public and women are more comfortable speaking in private. |
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Definition
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Term
| TRUE OR FALSE: When preparing your first speech, you should simply stand up and speak without preparation. |
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Definition
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Term
| What is cognitive dissonance? |
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Definition
| (Mental state of imbalance which may prompt a person to change when new information conflicts with prior attitudes) |
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Term
| When is group cohesiveness more likely to develop? |
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Definition
| (Where groups feel valued and respected) |
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Term
| Is offering members significant opportunities to contribute important for effective groups? |
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Definition
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Term
| TRUE OR FALSE: A visual should be simple, clear, and visible. |
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Definition
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Term
| TRUE OR FALSE: The interview is a means of conducting primary research. |
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Definition
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Term
| TRUE OR FALSE: The purpose of a definition is to increase the audience's understanding. |
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Definition
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Term
| TRUE OR FALSE: Speeches in China are often organized in a more circular pattern than in western cultures. |
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Definition
| (True. Keyword is circular.) |
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Term
| Which organizational pattern do you think is typical of a home page? |
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Definition
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Term
| The pattern used when information is presented according to specific categories is called? |
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Definition
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Term
| For a speech with the purpose of explaining the collapse of Communism, the best order would be? |
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Definition
| (Chronological pattern, which deals with time) |
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Term
| According to the text, which segment of your speech should be developed first? |
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Definition
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Term
| TRUE OR FALSE: When describing the design of a sculpture you would use chronological order. |
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Definition
| (False. Spatial order would be better.) |
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Term
| TRUE OR FALSE: A joke--even if it isn't related to the topic--is always an effective attention getter in an introduction. |
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Definition
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Term
| What variables influence a speaker's credibility? (There are 4.) |
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Definition
| (1. Clothing 2. Eye Contact 3. Gestures 4. Posture) |
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Term
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Definition
| (Movements of speakers hands, arms, legs) |
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Term
| Explain some situations when you might deliver a memorized speech instead of an extemporaneous or impromptu speech. |
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Definition
| (If giving graduation speech, presidential address) |
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Term
| Why is posture important when delivering a speech? |
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Definition
| (Postures communicates attitude) |
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Term
| What is speech visualization? |
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Definition
| (You imagine your speech being successful) |
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Term
| TRUE OR FALSE: As you utter the last words of your speech, you should begin walking back to you seat. |
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Definition
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Term
| TRUE OR FALSE: An extemporaneous speech is delivered after being researched, outlined, and rehearsed. |
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Definition
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Term
Which of the following questions would not be answered by an informative speech?
A. Why is this solution the best one?
B. How does this work?
C. What does that look like?
D. What does that mean? |
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Definition
| (A. Why is this solution the best one?) |
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Term
| What is information overload? |
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Definition
| (Uses words to describe ideas and the audience does not understand the words or language, information overload) |
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Term
| What is a message of description? |
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Definition
| (Describe something in detail what something looks or feels like) |
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Term
| What can be used to help an audience remember information? (There are 4) |
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Definition
| (1. Repetition. 2. Relevance. 3. Emphasis. 4. Novelty.) |
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Term
Which of the following is an example of an informative speech?
A. "Why We Should Support the Equal Rights Amendment"
B. "Why We Should Develop Nuclear Power Plants"
C. "Why We Should Eat a Balanced Diet"
D. none of these |
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Definition
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Term
| What is a speech of definition? |
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Definition
| (Connotative or subjective meanings that terms develop thru common usage) |
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Term
| TRUE OR FALSE: In general, people learn more if they are allowed to remain passive during a presentation. |
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Definition
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Term
| What is speaker credibility? |
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Definition
| (How the audience perceives you.) |
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