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a collection of people who exist in the same place at the same time, but who don’t interact or share a sense of identity |
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a leader who issues orders and assigns tasks |
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formal organizations characterized by a hierarchy of authority, a clear division of labor, explicit rules, and impersonality. |
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people who share similar characteristics but who are not connected in any way |
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the fact that each individual in a bureaucracy has a specialized task to perform |
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organizations that people do not voluntarily join, such as prison or a mental hospital |
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the extent to which an individual complies with group or societal norms |
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a leader who encourages group participation and consensus-building before moving into action |
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the types of rules in a bureaucracy; rules that are outlined, recorded, and standardized |
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a group function that serves an emotional need |
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a leader who is concerned with process and with ensuring everyone’s emotional wellbeing |
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large, impersonal organizations |
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any collection of at least two people who interact with some frequency and who share some sense of aligned identity |
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a clear chain of command found in a bureaucracy |
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the removal of personal feelings from a professional situation |
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a group a person belongs to and feels is an integral part of his identity |
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being oriented toward a task or goal |
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a leader who is goal oriented with a primary focus on accomplishing tasks |
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the theory that an organization is ruled by a few elites rather than through collaboration |
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a hands-off leader who allows members of the group to make their own decisions |
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the main focus or goal of a leader |
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the style a leader uses to achieve goals or elicit action from group members |
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McDonaldization of Society |
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the increasing presence of the fast food business model in common social institutions |
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a bureaucracy where membership and advancement is based on merit—proven and documented skills |
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normative or voluntary organizations |
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organizations that people join to pursue shared interests or because they provide some intangible rewards |
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a group that an individual is not a member of, and may even compete with |
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small, informal groups of people who are closest to us |
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groups to which an individual compares herself |
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larger and more impersonal groups that are task-focused and time limited |
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an organization in which participants live a controlled lifestyle and in which total resocialization occurs |
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utilitarian organizations |
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organizations that are joined to fill a specific material need |
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