Term
Which of the following statements refers to role induction in the helping process? chapter 2
a.Clarifies Expectations
b. Identifies feelings
c. assesses concerns
d. describes functions |
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Definition
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Term
Facilitative conditions include all of the following except: Chapter 2
a. Empathy
b. Respect.
c. authenticity
d. Neutrality |
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Definition
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Term
Prior to the 1960s the primary method used by social workers was: chapter 2
a. casework
b. practice
c. group work
d. planning |
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Definition
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Term
the values of the profession of social work is expressed in the: chapter 2
a. Ecological systems perspective
b. principles of direct practice
c. standards for professionals
d. beliefs about human behavior |
|
Definition
| principles of direct practice. |
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Term
Mr. F. describes his situation as hopeless. the social worker should first: chapter 2
a. provide assurance
b. convey understanding
c. discuss feelings
d. clarify expectations |
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Definition
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Term
After Completing several sessions with a social worker, Mr. H advises that he believes that he is capable of achieving his goals. This statement is an example of: Chapter 3
a. Self-efficacy
b. setting boundaries
c. situational ideation
d. self-concept |
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Definition
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Term
Which of the following is a reason for monitoring the progress of clients? chapter 3
a. Support research on practice methods
b. assess motivation for the change effort
c. report measure of recorded baseline data
d. evaluate the effectiveness of interventions |
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Definition
| Evaluate the effectiveness of interventions |
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Term
Addictive empathy is employed as a means to enhance: chapter 3
a. interpersonal relations
b. emotional reaction
c. self-awareness
d. perceptual set |
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Definition
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Term
The term relational reactions are an expression of: Chapter 3
a. emotions on the part of the client or social worker.
b. quality of client's interactions with family members
c. candid confrontations between marital partners
d. feelings expressed by a client at termination |
|
Definition
| emotions on the part of the client or social worker |
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Term
A task to be completed by the social worker during the initial phase of the helping process includes: chapter 3
a. gathering information about the person
b. partializing goals into manageable steps
c. concentrating on establishing desired outcomes
d. intervening to assess the nature of the concern. |
|
Definition
| gathering information about the person |
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Term
which of the following communication skills enhances client growth and accomplishment? chapter 3
a. authentic response
b. authoritative manner
c. emotional detachment
d. semantic perception |
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Definition
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Term
Established in the Tarasoff case, ------- compels a worker to break confidentiality in certain situations. Chapter 4
a. paternalism
b. informed consent
c. duty to warn |
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Definition
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Term
A client divulges to a practitioner his intention of wiring the automobile of a former supervisor who fired him so that it will explose when the starte is activated. given possession of this information, the practitioner is obligated to: Chapter 4
a. advise kin to initiate commitment
b. notify the supervisor of the situation
c. dissuade the planned course of action
d. confront the client with being arrested |
|
Definition
| notify the supervisor of the situation |
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Term
after a long and busy day, a social worker takes a much needed 10 minute break, leaving client information displayed on the computer screen. this situation is a violation of: Chapter 4
a. right to privacy
b. confidentiality
c. fiduciary responsibility
d. informed consent. |
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Definition
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Term
which of the following is an inaccurate statement regarding informed consent? chapter 4
a. when clients give consent they lose the right to later change their minds
b. Research subjects should be informed of potential risks and benefits
c. Clients should be informe about their right to revoke consent.
d. Permission is obtained for taped interviews observed by a third party. |
|
Definition
| When clients give consent they lose the right to later change their minds. |
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Term
in an effort to maintain maximum confidentiality even when client records are subpoenaed, which of the following should not be placed in client files? chapter 4
a. treatment plans
b. demographic information
c. records from referral sources
d. process recordings |
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Definition
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Term
when a social worker has reason to believe a child has been abused, the social worker should first: chapter 4
a. assess the context of the situation
b. report to appropriate authorities
c. discuss the situation with the family
d. explore the circumstances in the home. |
|
Definition
| report to appropriate authorities. |
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Term
Summarization can be used for all of the following purposes except: Chapter 6
a. maintaining connection
b. highlighting interview
c. reviewing focal points
d. restricting expression |
|
Definition
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Term
the skill that is most relevant in responding to clients who are scattered in their thinking and who jump from one topic to another is: chapter 6
a. focusing
b. clarifying
c summarizing
d. exploring |
|
Definition
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Term
the authors cite three skills that are employed extensively to focus on topics in depth. of the following, which is least likely to facilitate in depth information? chapter 6
a. open-ended responses
b. closed- ended responses
c. seeking concreteness
d. empathic communication |
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Definition
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Term
after an initial session with the social worker, Ms. H stated, " i am not sure that you understood anything that i said today." this response is most likely a reaction to which of the following? chapter 6
a. cross-cultrual expectations
b. inadequate role induction
c. verbal following skills
d. previous clinical experience |
|
Definition
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Term
which of the following would most limit elaboration? chapter 6
a. tell me about the math exam.
b. did you talk to the teacher?
c. talk about your experience
d. how did you handles the situation. |
|
Definition
| did you talk to your teacher |
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Term
An individual expresses concern about his partner's feelings, yet he looks bored. this behavior is: Chapter 7
a. inconsistent with verbal message
b. style of communicating concern
c. supportive response to speaker
d. waiting for sender to elaborate. |
|
Definition
| inconsistent with verbal message |
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Term
A social worker advises during an initial session, "as i listen to you, it is clear what the reason for your problem is," this statement is likely to: chapter 7
a. provide reassurance
b. prevent exploration
c. facilitate assessment
d. reframe situation |
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Definition
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Term
Persuasion is considered to be an ethical intervention when a client: chapter 7
a. declines to provide consent release
b. actions are different from goals
c. questions professional expertise
d. attempts to avoid consequences |
|
Definition
| actions are different from goals. |
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Term
the social worker asks the client, "are you sure that you are ready to leave the treatment center?" this question by the social worker is an example of:
a. reframing
b. leading
c. fishing
d. probing |
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Definition
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Term
Providing advice to clients may: chapter 7
a. affect motivation
b. inform consent
c. generate solution
d. impair judgment |
|
Definition
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Term
Informal resource systems that include groups or units with which clients are naturally involved are referred to as: chapter 8
a. system lifelines
b. social networks
c. key informants
d. target systems |
|
Definition
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Term
the factor that is an index to the pervasiveness of a problem and its impact on participants is: chapter 8
a. frequency
b. duration
c. baseline
d. scale |
|
Definition
|
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Term
which of the following statements best describes assessment? chapter 8
a. completed during the initial exploratory phase
b. synthesis of relevant factors and hypothesis
c. highlights the dynamics of preferred outcome
d. involves the ongoing diagnosis of behavior |
|
Definition
| synthesis of relevant factors and hypothesis |
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|
Term
an important element in assessing motivation is: chapter 8
a. consequences of pressure
b. antecedents proper to contact
c. specifics of problem duration
d. meanings attributed to event. |
|
Definition
| meanings attributed to event |
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|
Term
Determining the temporal context of behaviors is useful in: chapter 8
a. probing for meaning of event
b. assessing problem severity
c. understanding nature of stress
d. exploring motivational congruence |
|
Definition
| understanding nature of stress |
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|
Term
The most frequent symptom of suicidal risk with adolescents is: chapter 9
a. decreased concentration
b. depressed mood
c. negative self-image
d. persecution ideation |
|
Definition
|
|
Term
in assessing behavior, it is vital to: chapter 9
a. asses linear patterns
b. employ standard checklists
c. elicit particular meanings
d. clarify specific actions |
|
Definition
|
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Term
in discussing substance use with clients, the most effective approach is: chapter 9
a. educational
b. authentic
c. straightforward
d. prescriptive |
|
Definition
|
|
Term
which of the following provides information about the client system at a particular point in time? chapter 9
a. diagnosis
b. cognition
c. motivation
d. assessment |
|
Definition
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|
Term
IN assessing concerns of individuals from other cultures, which of the following is least important? chapter 9
a. variations within homogeneous groups.
b. differences in culturally based behavior
c. preferences in planning treatment outcomes
d. stereotypes based on knowledge about group |
|
Definition
| stereotypes based on knowledge of the group |
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|
Term
In assessing motivation, which of the following statement or guidelines is most valid? chapter 9
a. indicates willingness to problem solve
b. distracts from strengths perspective
c. examines the goal planning process
d. explores events leading to contact |
|
Definition
| explores events leading to contact |
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|
Term
Using a systems oriented perspective, social workers analyze and explain patterns of interaction by assessing: chapter 10
a. causality
b. sequence
c. stimulus
d. dysfunction |
|
Definition
|
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Term
when of the following is a perspective that is recommended for assessing diverse families?
a. dual
b. context
c. cultural
d. flexible |
|
Definition
|
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Term
Morphogensis refers to the family system's capacity to: chapter 10
a. maintain balance
b. evaluate change
c. consider needs
d. develop rules |
|
Definition
|
|
Term
the authors identify critical dimensions of communication in families that should be assessed. these dimensions include all of the following except: chapter 10
a. barriers
b. flexibility
c. clarity
d. skills |
|
Definition
|
|
Term
In assessing families, the systems framework is best used to assess: chapter 10
a. connections between concerns and family of origin
b. internal and external factors influencing function
c. cognitive patterns that limit social interactions
d. division of labor in gender role relationships |
|
Definition
| internal and external factors influencing functioning |
|
|
Term
conducting individual interviews with potential members before convening a group serves the primary purpose of: chapter 11
a. reviewing guidelines
b. explaining services
c. exploring concerns
d. evaluating motivation |
|
Definition
|
|
Term
which one of the following facilitates communication and cohesion among members of a group? chapter 11
a. education
b. homogeneity
c. motivation
d. identity |
|
Definition
| homogeneity - group of people with same idea. |
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|
Term
the framework for assessing groups recommended by the author is: chapter 11
a. analytical
b. systems
c. circular
d. ecological |
|
Definition
|
|
Term
Group norms are a regulatory mechanism that: chapter 11
a. stifles expression
b. fosters stability
c. encourages members
d. creates tension |
|
Definition
|
|
Term
a decision to exclude an individual member from a group is most likely to occur as a result of? chapter 11
a. legal mandate
b. group purpose
c. educational level
d. sporadic attendance |
|
Definition
|
|
Term
The final step for the social worker and client in the process of selecting goals is to: chapter 12
a. assess feasibility
b. arrange priority
c. evaluate commitment
d. provide rationale |
|
Definition
|
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Term
baseline measure include: chapter 12
a. frequency counts
b. occurrence estimates
c. cognitive behaviors
d. reliability tests |
|
Definition
|
|
Term
of the following statements, which best represents a specific goal? chapter 12
a. obtain information for completing school
b. develop a gradual weight reduction plan
c. prepare two nutritious meals each week
d. take steps to spend time with grandparents |
|
Definition
| prepare two nutritious meals each week |
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|
Term
which of the following provides direction in the helping process: chapter 12
a. goals
b. contracts
c. tasks
d. strategies |
|
Definition
|
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Term
an advantage of using contracts with clients is that contracts: chapter 12
a. maintain focus
b. specify outcomes
c. determine benefits
d. clarify consent |
|
Definition
|
|
Term
Goals are related to the assessment process because they: chapter 12
a. specify the target concern to be resolved
b. reframe client's concern in the positive
c. identify the desired intervention strategy
d. conform to the ethic of self-determination |
|
Definition
| specify the target concern to be resolved. |
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|
Term
Partializing is a process that involves: chapter 13
a. selecting strategies
b. formulating goals
c. defining outcomes
d. assessing problems |
|
Definition
|
|
Term
beginning a session by reviewing the client's completion of agreed-upon tasks between sessions will most likely facilitate: chapter 13
a. continuity
b. determination
c. performance
d. experience |
|
Definition
|
|
Term
In working toward accomplishment of ongoing goals, it is important to plan tasks that: chapter 13
a. provide immediate relief
b. resolve an ongoing crisis
c. mobilize desire to change
d. involve incremental changes |
|
Definition
| involve incremental changes |
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|
Term
Goals of crisis intervention include all of the following except: chapter 13
a. cope with future disruptions
b. restore level of functioning
c. address previous conflicts
d. achieve state of equilibrium |
|
Definition
| address previous conflicts |
|
|
Term
Major tenets of cognitive therapy include all of the following except: chapter 13
a. cognitive changes improve function
b. thoughts patterns determine behavior
c. behaviors are basic unconscious drives
d. negative schema influences perceptions |
|
Definition
| behaviors are basic unconscious drives |
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|
Term
A process that enhances clients' awareness of the pervasiveness of their dysfunctional thoughts is: chapter 13
a. self-monitoring
b. guided imagery
c. cluster analysis
d. frequency diagrams |
|
Definition
|
|
Term
Which the following is a common barrier to task accomplishment? chapter 13
a. partial goals
b. overt goals
c. time constraints
d. limited skills |
|
Definition
|
|
Term
The first step of the problem-solving process is to: chapter 14
a. explore possible solutions
b. discuss the antecedents
c. clarify specific concern
d. analyze the situation |
|
Definition
|
|
Term
In assisting clients to transfer problem - solving skills learned in sessions to the real world, social workers should: chapter 14
a. problem solve around identified concerns
b. intervene frequently to ensure competence
c. maximize productivity of brainstorming
d. limit direction to facilitate mastery |
|
Definition
| limit direction to facilitate mastery |
|
|
Term
the first step in employing social skills training is to: chapter 14
a. identify key components
b. observe client behavior
c. interview for group
d. target area of need |
|
Definition
|
|
Term
An important principle that should be followed by social worker in developing intervention strategies is: chapter 15
a. respecting clients' rights to explore concerns
b. empowering clients to learn by trial and error
c. acknowledging to clients that plans may fail
d. engaging clients in a collaboratively relationship |
|
Definition
| engaging clients in a collaboratively relationship |
|
|
Term
the primary function of the case manager involves: chapter 15
a. providing therapy
b. developing services
c. coordinating resources
d. planning discharges |
|
Definition
|
|
Term
which of the following best describes a case management function? chapter 15
a. facilitating multiple services to meet needs
b. supplementing resources to improve access
c. analyzing service gaps to identified groups
d. developing key proposals for improved services |
|
Definition
| facilitating multiple services to meet needs. |
|
|
Term
Engaging advocacy when clients lack access to goods or services to which they are entitled is an: chapter 15
a. ethical responsibility
b. intervention strategy
c. empowerment process
d. professional standard |
|
Definition
|
|
Term
Which of the following situations is an indication for class advocacy? chapter 15
a. involuntary commitment proceedings
b. denial of a client's civil rights
c. decisions about agency service hours
d. policies that adversely affect clients |
|
Definition
| policies that adversely affect clients |
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|
Term
when a client group declines to pursue advocacy actions, social workers should: chapter 15
a. act on their behalf
b. respect their concerns
c. explain potential benefits
d. explore their rationale |
|
Definition
|
|
Term
An important factor to be explored by the social worker when meeting with a family for the first time includes: chapter 16
a. focusing on the collective strengths of the unit
b. allowing each member to express their viewpoints
c. contracting with individuals to resolve concerns
d. orienting members to the systemic nature of problems |
|
Definition
| allowing each member to express their viewpoints |
|
|
Term
In a situation in which a potential client complains of problems with another family member but asks to be seen alone, the best course of action for the social worker in this situation is to: chapter 16
a. explore the rationale
b. respect initial request
c. determine service needs
d. identify specific concern |
|
Definition
|
|
Term
providing guidelines for strengthening boundaries in families include all of the following except: chapter 16
a. negotiating activities for parents that exclude children
b. encouraging parents to support each other with children
c. determining which parent will act in the role of mediator
d. refraining from drawing children into parental conflicts |
|
Definition
| determining which parent will act in the role of the mediator |
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|
Term
A social worker is meeting with a teenager who complains that his parents are set in the traditional ways of their country or origin. he would like to be able to tell them how he feels about their rules. In exploring the reasons for his reluctance to talk to his parents, the social worker learns that his: chapter 16
a. limited language skills are a factor
b. parental subsystem is acting to protect
c. dysfunctional family rules are the norm
d. behavior would be viewed as disrespectful |
|
Definition
| behavior would be viewed as disrespectful |
|
|
Term
in completing an assessment of diverse families, social workers should include which of the following in the assessment? chapter 16
a. structure of household that maintains family conflict
b. impact of environmental factors on family functioning
c. culturally based expectations about family interactions
d. extent that family has access to basic resource needs |
|
Definition
| impact of environmental factors on family functioning |
|
|
Term
When a family member is hesitant about participating in the helping process, it is advisable that the social worker: chapter 16
a. encourage the individual to express their viewpoint
b. conduct the interview with individuals who show interest
c. create a climate that is conducive to problem solving
d. clarify the individual's choices about their involvement. |
|
Definition
| clarify the individual's choices about their involvement |
|
|
Term
Stage 4 of group development is marked by: chapter 17
a. recurring dissonance
b. cohesion and harmony
c. probing and interpretation
d. synergy and exploration |
|
Definition
|
|
Term
a method that is used by group leader to deal with dears and anxieties about membership in initial group sessions is: chapter 17
a. allowing members to rate their concerns
b. soliciting other positive group experiences
c. assuring members that concerns are temporary
d. encouraging members to scale their feelings. |
|
Definition
| allowing members to rate their concerns |
|
|
Term
During the working phase of group development, the role of the leader is: chapter 17
a. directive
b. passive
c. consultative
d. facilitative |
|
Definition
|
|
Term
The stimulation of a conflict of ideas by a group leader is most appropriate in which of the following types of groups? chapter 17
a. collaborative
b. problem solving
c. brainstorming
d. skills training |
|
Definition
|
|
Term
in which of the following stages of group development are members most likely to have a sense of group culture? chapter 17
a. transition
b. work
c. intimacy
d. norming |
|
Definition
|
|
Term
It may be expected that clients will respond to confrontation with: chapter 18
a. anger
b. anxiety
c. relief
d. gratitude |
|
Definition
|
|
Term
Which of the following would generally be regarded as an indication for use of confrontation? chapter 18
a. illegal behavior
b. resistant attitude
c. hostile feelings
d. distorted reality |
|
Definition
|
|
Term
In which of the pases of the helping process would a social worker be least likely to use confrontation? chapter 18
a. implementing goals
b. developing tasks
c. assessing concerns
d. exploring safety |
|
Definition
|
|
Term
Aggressive confrontation is inconsistent with: chapter 18
a. ethical principles
b. authentic expressions
c. positive outcomes
d. clinical practice |
|
Definition
|
|
Term
Interpretation is a strategy that can be used by the social worker to: chapter 18
a. confront clients with the result of their difficult behavior.
b. expand clients awareness of forces operating in the present.
c. assist clients to gain insight into problematic situations
d. clarify the accuracy of information provided by the client. |
|
Definition
| expand clients awareness of forces operating in the present. |
|
|
Term
Therapeutic binds are typically employed with clients who: chapter 19
a. continue to manifest transference resistance
b. lack the ability to engage in self-confrontation
c. persist in clinging to self-defeating behaviors
d. resist opportunities to pursue growth opportunities. |
|
Definition
| persist in clinging to self-defeating behavior |
|
|
Term
When clients are ambivalent about changing, social worker should: chapter 19
a. seek to minimize or downplay the influence of feelings.
b. assist clients to weight advantages and disadvantages
c. issue a clear warning about the consequences of failure
d. develop guided imagery exercise that focuses on the benefits |
|
Definition
| assist clients to weigh advantages and disadvantages |
|
|
Term
when social workers encounter opposition to change, they should shift the focus to explore factors that underlie that opposition when: chapter 19
a. progress is impeded.
b. resistance is indicated
c. reactance is transparent
d. pattern is repetitive |
|
Definition
|
|
Term
Opposition to change may be the result of which of the following? chapter 19
a. adverse beliefs about the benefits of tasks
b. negative connotations about professional help
c. comfort level in the duration of the problem
d. failure to clarify roles in the helping process |
|
Definition
| comfort level in the duration of the problem |
|
|
Term
the first step for the social worker in resolving countertransference reactions is to: chapter 19
a. engage in introspection
b. discuss with supervisor
c. explore attraction
d. seek professional help |
|
Definition
|
|
Term
When a worker leaves an agency prior to completing work with clients, clients often react with a sense of: chapter 20
a. satisfaction
b. futility
c. indignation
d. betrayal |
|
Definition
|
|
Term
when a worker imposes termination on a client because of lack of progress, the social worker should discuss with the client: chapter 20
a. whether roles in the helping process were clarified
b. factors preventing attaining more favorable results
c. frustrations resulting from the lack of motivation
d. ways in which a different attitude can affect change. |
|
Definition
| factors preventing attaining more favorable results |
|
|
Term
Graduation ceremonies as a part of the termination process are most appropriate when clients: chapter 20
a. wish to mark their transition
b. desire to introduce problems
c. experience a reluctance to end
d. achieve the desired outcome |
|
Definition
| wish to mark their transition |
|
|
Term
Social workers should terminate services in which of the following situations? chapter 20
a. follow-up session is not indicated.
b. level of progress has been achieved
c. targeted concern has been resolved
d. limited occurrence of new problem |
|
Definition
| targeted concern has been resolved. |
|
|
Term
A lack of a positive support system for a client following termination may have an adverse affect of their ability to: chapter 20
a. monitor success
b. confront changes
c. maintain goals
d. learn skills |
|
Definition
|
|
