Term
| What is a KM action plan? |
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Definition
1. Similar to an Operations Order.
2. Includes actions, actors, timeframe, resources, measures of effectiveness, and performance.
3. Action plans are necessary to get everyone on the same page and moving forward. |
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Term
| Why do we do process mapping? |
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Definition
1. Captures tacit knowledge and convert into explicit.
2. Preserves organizational learning.
3. Increases staff situational understanding.
4. Accelerates staff integration. |
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Term
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Definition
| Information that has been analyzed, provide meaning or value. |
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Term
| What is knowledge management? |
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Definition
| The process of enabling the flow of knowledge IOT enhance a shared understanding, learning and decision making. |
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Term
| What are two types of knowledge? |
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Definition
1. Explicit – Written or otherwise documented knowledge in media and can be organized or stored whether digital or computer files.
2. Tacit – Knowledge gained through study, experience, practice and human interaction. It resides in the individual's mind and is not easily ascertained. |
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Term
| What is the four content management functions? |
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Definition
1. Create - create and store knowledge.
2. Organize – identify and label knowledge products.
3. Apply – access and view knowledge products.
4. Transfer – get knowledge products to user. |
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Term
| What are the four KM functions? |
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Definition
1. Create
2. Apply
3. Organize
4. Transfer |
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Term
| What are the components of Mission Command? |
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Definition
1. Personnel
2. Networks
3. Information Networks
4. Process and Procedures
5. Facilities and Equipment |
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Term
| What does the commander tasks do in mission command? |
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Definition
1. Drives the operation process do the activities of understanding, visualizing, describing, directing, leading, and assessing operations.
2. Develops teams.
3. Informs and influences both inside and outside their organizations. |
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Term
| What do staff tasks do in Mission Command? |
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Definition
1. Conduct the operation process: plan, prepare, execute, and assess.
2. Conduct Knowledge Management and Information Management.
3. Conduct inform and influence activities.
4. Conduct cybermagnetic activities |
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Term
| What is data, information, and knowledge? |
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Definition
1. Data - Collection of numbers or meaningless words.
2. Information – Data given structure and content.
3. Knowledge – Information analyzed that is relevant, actionable and based partially on experience |
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Term
| What is information management? |
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Definition
| Science of using procedures and info systems to collect, process, store, disseminate and protect data, information and knowledge products |
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Term
| Who make up the KM section at Division? |
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Definition
a.KM Officer
b.Assistant KM Officer
c.KM NCO
d.Content MGMT Specialist |
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Term
| What is the function of a KMR? |
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Definition
| Understand their sections in order to facilitate communication between their section and the KMWG |
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Term
| What are the 5 steps of the KM process? |
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Definition
1. Assess
2. Design
3. Develop
4. Pilot
5. Implement |
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Term
| Why do knowledge assessment? |
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Definition
1. Looks for gaps - information and performance.
2. Helps develop knowledge management approaches and methods.
3. Integrates people, processes, and tools within an organization. |
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Term
| What are the two types of gaps in knowledge assessment? |
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Definition
1. Knowledge – difference between what an organization knows and what they need to know.
2. Performance – difference between what an organization can do and what they need to do. |
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Term
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Definition
1. Some type of contact from key leader.
2. Asks question to understand the problem, clarify and get facts.
3. Usually CoS. |
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Term
| Why conduct internveiws during KM assessment? |
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Definition
| Aimed at building trust, steer and manage conversations. |
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Term
| During interviews, what are two things we are looking for? |
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Definition
1. Bottlenecks – any resource with the capacity equal to or less than the demand placed on it.
2. Constraint – anything that limits the system’s performance relative to the system goal. |
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Term
| What is a swim lane and what is it used for? |
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Definition
| A visual tool used to distinguish responsibility for process steps and to coordinate process between stakeholders. |
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Term
| What are two goals of a good KM Plan? |
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Definition
1. Assist the staff with sharing relevant information to the right people at the right time.
2. Retain intellectual property as members leave the organization.
3. Reduce the training time for new personnel to become effective staff members.
4. Institutionalize effective mission related information. Helps develop tactics techniques and procedures IOT avoid re-learning, re-inventing, and redundant work. |
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Term
| What is an elevator speech? |
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Definition
| It is a 30-45 second intro brief to an individual’s new boss or commander. It describes 1) who you are 2) what you do for the organization 3) what capabilities you bring to the organization and 4) demonstrates a working knowledge of the organizations’ mission. |
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Term
| What is content management? |
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Definition
| Content management design includes determining where content is located, who created it or is responsible for updating or deleting it, the format (structured or unstructured), the file types (defined by their file extension), and who uses it for what purpose. |
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Term
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Definition
| Data about data that allows search ability |
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Term
| What are metrics and what are used for? |
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Definition
1. Meaures of Performance - Identify areas requiring improvement and promote awareness of data management success.
2. Measures of Effectiveness - Must be quantifiable |
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Term
| What is knowledge taxonomy? |
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Definition
| A hierarchal structure within a categorized grouping. Example Dewey Decimal System. |
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Term
| What is the 7 min drill and what is it used for? |
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Definition
| To explain to the CoS “why a particular cross functional staff element is necessary in the Battle Rythnm and how it supports the overall commanders decision cycle." |
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Term
| What is a KM Working Group? |
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Definition
| An adhoc group who develop KM procedures necessary to ensure proper knowledge flow throughout the unit. |
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Term
| What is a battle rythmn and why do we use it? |
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Definition
1. Provides cross functional collaboration for managing our most important resource, which is the time and knowledge of the commander and staff personnel.
2. Integrate the decision cycle and staff events. |
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Term
| Who owns the battle rythmn? |
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Definition
| Chief of Staff or BDE XO? |
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