Term
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Definition
The Behavior of not Communicating
- avoidance of social interaction
- Inhibition and inability to respond in an engaging way
- Reluctance to talk, make eye contact, gesture and smile
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Term
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Definition
- Childhood Reinforcement
- Heredity
- Skill Deficiencies
- Social Introversion
- Ethnic/ Cultural Divergence
- Communication Apprehension
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Term
Perceptions of Quiet/ Anxious People |
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Definition
- Occupation - Generally lower positions, Lower salary, Lack of promotion
- Lack of leadership
- Classroom (No correlation with intelligence, but neg correlation with grades)
- Less attractive
- Dating marriage
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Term
Communication Apprehension |
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Definition
(Internal Feeling) The fear or anxiety associated with either real or anticipated communication with another person or persons
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Term
Trait and State Communication Apprehension |
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Definition
Trait: When a person experiences anxiety about communicating in all situations
State/ Situational: When a person experiences anxiety only in a certain context or with a particular person or group |
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Term
Types of State Communication Apprehension |
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Definition
- CA in generalized situations regardless of who is present
- CA with a given person or group
- CA witha gives person/group in a given situation
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Term
Causes of Communication Apprehension |
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Definition
- Skill Deficiencies
- Conspicuousness
- Unpredictable/unfamiliar situations
- Prior success or failure
- Learned helplessness
- Subordinate position
- Fear of evaluation
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Term
Effects of Communication Apprehension |
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Definition
- Communication Avoidance (Selective Exposure)
- Withdrawal (Selective Attention)
- Communication Disruptions (stutter, forget what to say)
- Over- Communication (Over Compensate)
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Term
Treatment for Communication Apprehension |
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Definition
- Cognitive Restructuring
- Systematic desensitization Behavior Therapy
- Skills training
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Term
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Definition
Based on the assumption that we have irrational thoughts about ourselves ahd behavior that increase anxiety about communication
Thoughts are dealt with rationally in order to restructure the way we think |
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Term
Systematic Desensitization Behavior Therapy |
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Definition
subjects patients to anxiety related thought while in a state of deep relaxation |
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Term
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Definition
Work on skills that are deficient such as presentation style, articulation, etc. |
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