Term
Service System Transition
Slide 9
AGiles |
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Definition
SST is about getty new systems in place or retiring obsolete systems - all while making sure nothing goes terrible wrong with the service. |
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Term
Discuss how your project analyzes service transition needs |
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Definition
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first we analyze in our PMP where we discuss staffing needs and risk based on our proposal and SOW.
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PM uses QP-14 Outsourcing Solutions Procedure to staff
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QP 10 Business Solutions - Business Solution Reports
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We analyze if we and our customer are pleased with our personnel.
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Term
Describe how your project develops service transition plans |
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Definition
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If there is a change in contract requirement such as an increase or decrease in scope - we would engage HCM (QP14)
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PMP Instructions -- shows staffing plan
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QP 14 show how we move people on and off the project.
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Figure 2 shows the Off Boarding Process.
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PM submits request to HCM
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Termination approve - HCM prepares package
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PM and HCM off board employee
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Term
Describe how you prepare stakeholders for changes |
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Definition
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PM notifies HCM of terminations
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QP 14 Recruiting and Soucing form is created to recruit for a new postiion
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request for termination from employee starts the process.
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Term
Discuss how you deploy service system components |
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Definition
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Term
Describe how your project assesses and controls the impact of the transition |
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Definition
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