Term
|
Definition
Interaction of 2 or more people based on some common interest |
|
|
Term
What are Characteristics of Groups? |
|
Definition
Interaction among members Share goal(s) that motivate action Adhere to norms that guide behavior Emergence of roles over time emergence of attraction (like/dislike) Source of identity Have boundaries and environment |
|
|
Term
What is the difference between an Informal Group and a Formal Group? |
|
Definition
Informal = no clearly defined roles or goals Formal = Explicit rules, roles, goals |
|
|
Term
What is the difference between a Primary Group and a Secondary Group? |
|
Definition
Primary = small groups in which relationships are both personal and enduring Secondary - Large and impersonal social group based on specific interest or activity |
|
|
Term
What is the difference between In-Groups and Out-Groups? |
|
Definition
In-group = toward which individual feels loyalty Out-group = toward which individual feels antagonism |
|
|
Term
|
Definition
Degree to which members remain unified in pursuit of group's goals, and how much they like each other and the group |
|
|
Term
What are sources of group cohesion? |
|
Definition
Personal Factors = personal likeability of members, agreement with group goals, rewards of membership Situational Factors = competition against other group, group success |
|
|
Term
What are consequence of group cohesion? |
|
Definition
Alters communication among members Increases group influence over members Mixed effects on productivity |
|
|
Term
How do Group Structure and Group Goals relate to each other? |
|
Definition
Do group goals = individual goals? Goal setting and aspiration level Pursuit of group goals (value and importance of the goal, clarity of the path toward the goal, feedback) |
|
|
Term
What are the 2 roles in group communication? |
|
Definition
Task specialists Socio-emotional specialists |
|
|
Term
What are status characteristics? |
|
Definition
Social Attributes around which beliefs and evaluations are organized |
|
|
Term
What are 2 types of status characteristics |
|
Definition
Specific = height for playing basketball (has a direct relation) Diffuse = height for playing chess (has no direct relation) |
|
|
Term
What is Expectation States Theory? |
|
Definition
Burden of proof (must prove yourself 'equal' to others) Multiple status characteristics |
|
|
Term
How do you overcome status generalization? |
|
Definition
Ideally, bring other's self perceptions 'up' to yours, don't bring their perception of you 'down' to their self-perceptions |
|
|
Term
What are the functions of Group Norms? |
|
Definition
Coordination, frame of reference, identity |
|
|
Term
What is the difference between conformity and compliance? |
|
Definition
Conformity = voluntary internal attitude, belief by the individual in the group norm Compliance = coerced external behaviour, behaviour that falls within the range of tolerable behaviour specified by the norm |
|
|
Term
|
Definition
Normative influence Information influence |
|
|
Term
What are some factors affecting conformity? |
|
Definition
size of majority unanimity attraction commitment to future interaction competence gender |
|
|
Term
What are some barriers to independent behaviour in groups? |
|
Definition
risk of disapproval lack of perceived alternatives fear of disrupting the group's operations absence of communication not feeling responsible for group a sense of powerlessness/alienation |
|
|
Term
What are the 3 possible reactions to a non-conformer? |
|
Definition
Try to influence them to group norms Reject them (psychological exclusion/isolation or outright expulsion) Change group norms to the position of non-conformer |
|
|
Term
What must the minority in the group do to influence the group? |
|
Definition
Become visible, create doubt, and advocate a new position/direction clearly and coherently |
|
|
Term
What are some factors in the effectiveness of the minority? |
|
Definition
Size of minority, consistency in viewpoint, flexible negotiating style, identity/similarity |
|
|