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SCMT 340
Test 1 Concepts
32
Business
Undergraduate 3
09/22/2013

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Term
Evolution of Supply Chain Management
Definition
1960 - Fragmented
1980 - Evolving Integration [materials management (inbound), logistics, and physical distribution (outbound)]
2000 - Total integration
Term
Edward Deming
Definition
Creator of six-sigma standards. Worked in Japan.
Term
Composition of Logistics Costs
Definition
In order from highest % to lowest %:
1. Transportation
2. Inventory Carrying Costs
3. Administration
Term
CSCMP's 22nd Annual State of Logistics Report (2010)
Definition
-In 2010, logistics costs increased to $1.211 Trillion USD
-Logistics costs were equivalent to 8.3% of GDP in 2010
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Term
Significance of Logistics
Definition
1. Costs are high
2. Customers are more demanding of the supply chain (desire for quick response and mass customization)
3. Integral part of company strategy (generates revenue, improves profit)
4. Logistical lines are lengthening
5. Logistics is a key to trade and an increased standard of living (law of comparative economic advantage applies)
6. Logistics adds value (time and place utilities)
Term
Logistics/SC Common Areas
Definition
1. Manufacturing - most common
2. Environment - causing restrictions
3. Service - emerging opportunities
4. Non-profits - little explored
5. Military - long history
6. Hospitals - service response logistics
Term
Relationship of Logistics to Production
Definition
-Coordinates through scheduling and strategy (BTO vs BTS)
-Integral part of the supply chain
->Affects total response time for customers
->Shares activities such as inventory planning

-Costs are in tradeoff
->Production lot quantities affect inventory levels and transportation efficiency
->Production resonce affects tranportation costs and customer service
->Production and warehouse location are interrelated
Term
Objectives of Logistics Strategy
Definition
-Minimize cost
-Minimize investment
-Maximize customer service
Term
Six Concepts for Logistics Strategy Formulation
Definition
1. Total Cost Concept
-Tradeoff conflicting costs at optimum
2. Differentiated Distribution
-Not all products should be provided the same level of customer service
3. Mixed Strategy
-A pure strategy has higher costs than a mixed strategy
4. Postponement
-Delay formation of the product as long as possible
5. Shipment Consolidation
-Smaller shipment sizes have disproportionately higher transportation costs than larger ones
6. Product Standardization
-Avoid product variety since it adds to inventory
Term
Cost Conflict in Logistics
Definition
[image]
Term
More Cost Conflicts
Definition
[image]
Term
Relationship of Logistics to Marketing and Production
Definition
[image]
Term
Relationship of Logistics to Marketing
Definition
[image]
Term
The Logistics Strategy Triangle
Definition
[image]
Term
Pure Vs. Mixed Strategy
Definition
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Term
Seven Principles of Supply Chain Management
Definition
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Term
Measuring Strategy Performance
Definition
(Metrics)
1. Cash flow
2. Savings
3. Return on Investment (ROI)
Term
Most Important Customer Service Elements
Definition
1. On-time delivery
2. Order fill rate
3. Product condition
4. Accurate documentation
Term
Order Cycle Elements
Definition
1. Transport time
2. Order transmittal time
3. Order processing and assembly time
4. Production time
5. Stock availability
Term
Common Customer Service Mistakes
Definition
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Term
Area Under the Normal Curve
Definition
[image]
Term
Calculating Z
Definition
. X-μ
z= ---
θ
Term
Causes of Bullwhip Effect
Definition
1. Demand signal not synchronized
2. Order batching
3. Self induced seasonal demand
4. Shortage gaming
Term
Demand Signal Not Synchronized (Cause of Bullwhip Effect)
Definition
[image]
Term
Countermeasures of Demand Signal
Definition
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Term
Order Batching (Cause of Bullwhip Effect)
Definition
[image]
Term
Countermeasures of Order Batching
Definition
[image]
Term
Self Induced Seasonal Demand (Cause of Bullwhip Effect)
Definition
[image]
Term
Countermeasures of Self Induced Demand Seasonality
Definition
[image]
Term
Rationing and Storage Gaming (Cause of Bullwhip Effect)
Definition
[image]
Term
Countermeasures of Rationing and Shortage Gaming
Definition
[image]
Term
Bullwhip Effect Summary
Definition
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