What does Mobile enable you to access?

• Leads
• Accounts
• Opportunities
• Contacts
• Cases
• Custom objects
• Reports
• Dashboards

• Leads
• Accounts
• Opportunities
• Contacts
• Custom Objects
• Dashboards

How frequently is mobile data synced?

• 5 mins
• 10 mins
• 20 mins
• 30 mins
• 60 mins

Mobile data is synced every 20 minutes.

You can use Mobile to manage both Tasks and Events.

True or False?

True.

Is it possible to use Mobile without a wireless connection?

Which of the following does Mobile integration with Blackberry enable the user to do?

1. Send emails and make calls from the mobile app
2. Import Blackberry events and contacts into SF
3. Export SF events and contacts into Blackberry
4. Map addresses of leads, contacts and accounts

All of these.

When searching the local records on your phone, what objects and fields are searched?

• Objects that have been marked as searchable
• Name, email, and phone fields are searched
• Fields that have been mobilised by admin are searched

When performing a search of data on your mobile device, all objects are searched.

True or False?

False.

Only objects that have been marked as searchable by your Admin are searched.

Once an admin has marked on object as being locally searchable, all fields on that object are automatically searched.

False.

Only name, email and phone fields are automatically searched.

The Admin must mark other fields as searchable.

When doing an advanced/online search, which objects  are searched?

1. All objects
2. Accounts, Opportunties, Leads, and Contacts
3. Products and Solutions
4. Objects with tabs that have been mobilsed and marked as searchable

Objects with tabs that have been mobilsed and marked as searchable.

In Mobile, Dashboard components click through custom reports.

True or False?

False.

Are you able to refresh a dashboard in Mobile without a wireless connection?

No

Can dashboards in Mobile auto-refresh?

No.

What is meant by 'Mapping an address?' of a contact, account, or lead?

Selecting 'Map address' on an Account, Contact or Lead record displays that address on Google Maps.

What records views are available in Mobile?

1. My Accounts
2. Recent Accounts
3. All Accounts
4. Search results
5. Custom views created by the user

1. My Accounts
2. Recent Accounts
3. All Accounts
4. Search results

Does your mobile device need to be in rance of a transmission tower to receive data updates?

Yes.

WIth Mobile, you have a passcode that is difference from your password.

What must be done before you set your passcode?

All records must have downloaded to your device first.

Does Mobile Lite support custom objects?

Mobile Lite is only available to EE users or higher.

True or false?

False.

Mobile Lite is available in all editions.