What are the standard challenges face by many sales companies? Select three:

• Weak pipeline
• Low salesforce productivity
• Poor data quality (this a CRM issue, not a sales issue)
• Poor predicabiltiy
• Ineffective selling
• Insufficient lead generation (this is a Marketing Challenge rather than a Sales challenge)

What are the basic steps involved in improving data quality?

Clean data

 - implement techniques to keen data clean

 - design system to enforce clean data

Fresh data

 - Customer must understand best practices for mirgrating data

 - Leverage tools to ensure data stays relevant

Complete the following statement:

Forecasting allows a company to manage its:

1. Pipeline.
2. Revenue.
3. Opportunities.
4. Profit.

 2. Revenue

What business processes are associated with the Build a stong Pipeline business driver?

• Sales Methodology
• Activity Management
• Lead Generation
• Visibility of the Sales Forecast
• Lead Qualification

• Sales Methodology
• Activity Management
• Lead Generation
• Visibility of the Sales Forecast
• Lead Qualification

What business processes are associated with the 'Manage the Funnel' business driver?

• Sales Methodology
• Activity Management
• Brand Management
• Visibility of the Sales Forecast
• Account and Contact Management

• Sales Methodology
• Activity Management
• Brand Management
• Visibility of the Sales Forecast
• Account and Contact Management

What business processes are associated with the 'Improve Sales Rep Productivity' business driver?

• Search Marketing
• Activity Management
• Brand Management
• Lead Handoff
• Account and Contact Management

• Search Marketing
• Activity Management
• Brand Management
• Lead Handoff
• Account and Contact Management

What solutions does SFDC Sales Cloud offer around Brand Management?  Select two:

• Website integration
• Email templates
• Communications
• Approvals

• Website integration
• Email templates
• Communications
• Approvals

Managing the funnel means revenue predictability.

True or false?

True

What are the benefits to improving sales rep productivity?

1. More selling time 
2. Fast ramp up time for new reps

What tools does SF offer to improve sales rep productivity?

1. 360 degree view of customer 
2. Accurate forecasting
3. Shared view of sales activity 
4. Auto popoulated emails and proposals 
5. Lead monitoring
6. Automated approvals

1. 360 degree view of customer 
2. Accurate forecasting - aids Managing the Funnel
3. Shared view of sales activity 
4. Auto popoulated emails and proposals 
5. Lead monitoring - aids building a stong pipeline
6. Automated approvals

What are the typical Marketing challenges faced by companies?

 Select two:

1. Driving more business
2. Manging the funnel
3. Aligning Sales and Marketing

1. Driving more business
2. Manging the funnel
3. Aligning Sales and Marketing

For records, the most permissive setting wins.

The following settings control field access:

Field-level security

Page layouts

Does the most restrictive or the most permissive setting win?  

For field access, the most restrictive setting wins.

What is the advantage of using field security over page layouts to grant users access to fields?

Using field-level security means that you have less page layouts, resulting in a lower maintenance overhead.

Dashboard users do not need access to underlying report folders in order to view the dashboard.

True or false?

False.

Users must have access to unlerlying report folders to view dashboards.

What is clean data?

What is system Adoption?