Term
| You and your partner are transporting a great amount of cash. While driving to the bank, you see an accident involving three vehicles. It appears that damage to the vehicles is bad. What would you do? |
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Definition
The dilemma with this question is should you stop to help those involved in the accident or should you continue to do your job transporting the cash? If you say that you would stop to help, you might end up in trouble for leaving your partner alone. This could also be a setup in order to free the prisoner. If you state that you would not stop to help those involved in the accident, wouldn't it mean that you would let these people die?
Be sure to recognize the situation you are in. You would like to help those in need but you also have a duty to maintain control of the car and cash. So, ultimately it depends on the situation. |
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Term
| On a break, you go to a convenience store to buy a few items. No one in the store knows you are a security officer. While you are paying for the items, the cashier starts talking to you. She mentions that she believes she received a counterfeit twenty-dollar bill today. What would you do? |
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Definition
There is nothing wrong with asking to look at the suspected counterfeit bill. Unless you are a Secret Service agent, you should not take possession of the bill. There is no sense in getting involved in the chain of custody. If the bill appears to be phony, tell the cashier to report it to the Secret Service. You may also want to notify them.
The key to this question is to notify the proper authorities. Even though you are a security officer, it's not your responsibility or jurisdiction to investigate this type of crime. |
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Term
| You get a new office facility to patrol at. During one of your rounds you find illegal drugs and a large amount of money in the closet. As you and your team of security officers are thinking of what to do, you see a member of your team put some of the money into his pocket. What would you do? |
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Definition
A bad answer would be, I would report it to my supervisor. The first thing you should do is confront your co-worker. Tell him what you observed, and ask him what he did with the money.
What would you do if he says he did not put any money into his pocket? If your co-worker continued to deny taking the money, you should then notify your supervisor. |
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Term
You are patrolling at an R-kiosk. You see the cashier doing something shady behind the counter and suddenly she offers you several free rental movies and coffee for free. What would you do?
Answer to #2 |
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Definition
| You should recognize this could be a bribe. Even if the cashier was not bribing you, it would be inappropriate to accept such an offer. Therefore, you will not accept the free video rentals or coffee. You should make a note of what transpired in case this would be used against the cashier at a later time. |
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Term
| Everyone in your office has had the chance to participate on a special assignment. When another detail comes up, your supervisor gives it to a co-worker who has already been on a similar assignment. This pattern continues two more times with you getting passed over for any special assignment. What would you do? |
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Definition
You should go to your supervisor and ask why you have not received a special assignment. Maybe he overlooked you or maybe there is something you need to do.
If the problem persists or you have not received a satisfactory explanation from your supervisor, you should then go to the next supervisory level. |
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Term
| After working for one security company for five years, you receive a new supervisor. After six months under her supervision, it appears that she does not like you. You discuss this with her, but she acts like nothing will change. At the end of the year, she gives you a low rating. You talk to her about your rating, but she doesn't admit anything. What would you do? |
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Definition
| You should try to work things out with your supervisor first before going to the next boss. |
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Term
| You are by yourself driving through an area that has several stores. You witness a man grab a woman's purse. The two of them are struggling for control of the purse. The man starts to strike the woman with his hands. What would you do? |
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Definition
There is nothing wrong with getting on the radio and calling for assistance. However, in this scenario you should do more than that. Get out of your car and identify yourself as a security officer. Order the man to let go of the woman. If the man does not stop attacking the woman, you are going to have to physically stop him. You would then apprehend him.
Would you draw your weapon? In this type of situation, you probably cannot shoot the attacker. If you see no weapons in his hands, then your gun will probably remain holstered. You may not know what type of intermediate weapons you are allowed to carry. However, you may still use a baton or pepper spray on the subject if he refuses to stop the attack. |
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Term
| You and several other officers are attempting to apprehend a subject at a property. As you are walking up to the front door at the property, the front door opens and the subject appears. He steps out of the doorway and out. He has a gun in his hand and he begins shooting at you. What would you do? |
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Definition
| The first thing you should do is seek cover. The subject is firing his weapon at you so there is no time to give verbal commands for him to stop. You should draw your gun and return fire. You are attempting to stop the subjects aggression. When it is safe to do so you should get on the radio and call for assistance. |
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Term
| For the past several months, there have been many assignments which required someone to work late at night. Everyone in your office has done their share of working late hours except for one person. His continual refusal to work after hours is causing a strain with his co-workers. What would you do? |
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Definition
| You should confront the co-worker. It would probably be better if you did this as a group and not individually. Share with him the burden he is placing on everyone by his refusal to work some of the late hours. If things are not working out, then you will have to talk with your supervisor. |
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Term
| There are two co-workers in your office who do not like each other. Their refusal to work together is causing problems in scheduling assignments. Morale in the office is low because of their bickering. What would you do? |
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Definition
| The key is to talk to both co-workers. Try to find out what the problem is. Arrange for the two of them to have a meeting with each other in order to resolve their differences. Suggest that they do not have to be best friends but they need to work with each other. Going straight to your boss is not always the best answer. |
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