1. Allow a third party to sue for injuries caused by a guest who was drinking there.

2. Allow third parties to sue the business owner and employees.

3. Provide limits on money damages that can be awarded to the third parties.

1.If you were the cause of the guest becoming intoxicated.

2. Guests were allowed to become intoxicated in the establishment.

3. Plicies were in place to protect guests from over consumption.

1. Law suits

2. Criminal charges

3. Fines

4. Imprisonment

5. Closure of your establishment

1. Serve alcohol to a minor

2. Serve a guest who is or appears to be intoxicated.

3. Posess, sell, or allow the sale of drugs on the premises.

1. enforce alcohol laws.

2. issue and monitor liquor licenses.

3. Issue citations for violations

4. Hold hearings for violators of the liquor code.

1. selling liquor to a minor.

2. Failing to check the ID of a guest who appears to be underage

3. Allowing a minor to enter the establishment with a fake ID

4. Serving a guest who is or appears to be intoxicated

5. Discriminating againts guests due to race, gender, age, or sexual orientation

6. Selling or serving alcohol when it is not permitted

1. Mouth: small amount is absorbed into the bloodstream.

2. Stomach: some alcohol is absorbed through the stomach wall.

3. Small Intestine: 80% of alcohol is absorbed into blood stream.

4. Throughout the body: once it bloodstream travels quickly everywhere including brain.

1. Drinking rate and amount consumed.

2. Dring strength.

3. Body size.

4.Body fat.

5.Gender

6.Age

7.Emotional State

8. Medications

9. Food

10. Carbonation

1. Drink alot

2. Drink is strong

3. smaller body size

4. large percentage of body fat

5. woman due to body fat, smaller, less stomach enzyme

6. senior citizen

7. more emotional

8. taking medications

9. haven't eaten

10. drinking carbonation

1. count number of drinks

2. observe behavior

5 ounce wine

12 ounce beer

1.5 ounce of 80-proof liquor

1 ounce of 100 proof liquor

1. Count the number of drinks guest was served.

2. Estimate weight.

3. Use the chart.

1. prior drinking

2. physical condition and emotional state

3. consumption of food or medication

1. Relaxed inhibitions

2. impaired judgement

3. slowed reaction time

4. impaired coordination

1. be overly friendly

2. be unfriendly, depressed, or quiet

3. use foul language

4. become loud

5. make rude comments

1. complain about the strength of a drink after drinking others of the same strength

2. begin drinking faster or switch to larger or stronger drinks

3. make irrational or argumentative statements

4. become careless with money

1. talk or move slowly

2. be unable to concentrate, lose their train of thought or become forgetful

3. become drowsy

4. become glassy eyed, lose eye contact, or become unable to focus

1. stagger, stumble, fall down, bump objects or sway

2. be unable to pick up objects or may drop them

3. spill drinks or miss their mouths when drinking

4. slur their speech

5. having difficulty lighting a cigarette

1. offer food

2. offer water

3. avoid overpouring when mixing drinks

4. avoid serving the guest more than one drink at a time

food high in fat or protien or deep fried because it is digested slowly.

ex: chicken wings, pizza, cheese, onion rings

1. Drivers license

2. State ID card

3. Passport

4. Military ID

5. immigration card

1. Contains birth date.

2. current expiration date

3. signature

4. photo

5. lamination is intact

1. Birth certificate

2. School ID

3. Voter's registration card

1. Colors: title bars, text, outlines and borders around photos

2. Text: most include words "under 21 until..."

3. Layout: usually vertical, and photo is on opposite side of 21 year old

1. Optical Variable Devices

2.UV Features

3. Holograms

4. Microprinting

5. Ghost photos

1. genuine

2. official

3. valid

4. secure

5. authentic

6. souvenir

7. novelty

1. locks

2. keys

1. special text or images

2. license numbers

3. proper photos

4. lamination

5.appropriate information on the back

1. Chin

2. Nose

3. Eyes

4. Hairline

5. Shape of face

1. height

2. weight

3. eye color

4. gender

1. greet the guest: can tell if he is nervous or not

2. ask for ID: must hold it outside of wallet

3. verify the ID: make sure its valid

4. seek further verifcation: ask for 2nd ID, signature, or facts on ID

1. compare the readout with the information displayed on the actual ID.

2. Check magnetic stripes for signs of tampering.

1. Refuse service

2. Refuse entry into establishment

3. Confiscate the ID

1. Alert a backup: close enough to observe and not be threathening.

2. Enlist the help of other guests: Ask companion to help

3. Wait until the guest orders the next round before stopping service

4. Tell the guest you are stopping service

5. Offer non alcoholic alternatives

1. Don't be judgemental.: never use "you statements"

2. Express concern and be genuine: concerned about safety

3. Express empathy:maintain eyecontact and show that you understand

4. Be firm: stay true to your word

1. Try to convince the guest not to drive.

2. Ask for the guest's keys: If they will not provide them call the police

3. Arrange alternate transportation

1. Try to refuse entry.

2. Make sure the guests are not served alcohol if they enter the establishment.

3.Ask the guests for their keys: if refuse call police.

4. If the guests have agreed not to drive find alternate transportation.

1. Encourage the person not to drink alcohol

2. If the person starts drinking watch them like other guests

3. If the person does not drink follow company policy on free items

1. Make a reasonable effort to anticipate problems.

2. Prevent Injuries

1. Notify your manager

2. Call the police

3. Separate other guests from the situation.

1. consider your safety and the safety of your guests before taking action.
2. Notify your manager

3. Call the police

1. Express your concern.

2. Ask the manager to do it instead

3. talk to the owner or your human resources department

1. Provide accurate information

2. fill out the report immediately so important facts are not forgotten

3. Follow your company policy on what to include and how to document the incident

1. Alcohol service has been stopped to a guest.

2. Alternate transportation has been arranged for a guest.

3. A guest's ID has been confiscated.

4. An illegal activity or violent situation has occured.

5. A guest has become ill.