Term
What was the average amount of time staff spent out of staff-only areas (in all hospitals)? |
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Definition
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Term
What did the pseudopatients observe about staff interactions with patients? |
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Definition
They did not interact unless it was required of them. |
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Term
Who was seen on the ward the most and what does this suggest about the culture within the hospital? |
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Definition
Nurses were seen more than psychiatrists, which suggests that they may have been influenced to neglect patients by their superiors, as those with more power spent less time with patients. |
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Term
What was the procedure for the experiment in psychiatric hospitals? |
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Definition
The pseudopatients would politely and undisruptively try to initiate conversation by asking questions. |
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Term
What was an example of a question asked by a pseudopatient in a the hospitals? |
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Definition
Pardon me Mr/Mrs/Dr_______, when am I likely to be discharged? |
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Term
Where was this experiment repeated? |
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Definition
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Term
What was an example of a question asked to Stanford staff? |
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Definition
"Pardon me, do you teach here?" "Could you direct me to Encina Hall?" |
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Term
How many Stanford staff answered the participants' questions? |
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Definition
100%, despite appearing busy |
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Term
At the psychiatric hospital, how many nurses "moved on, head averted?" |
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Definition
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Term
At the psychiatric hospital, how many psychiatrists "moved on, head averted?" |
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Definition
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Term
At the psychiatric hospital, how many nurses "verbally engaged with the patient"? |
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Definition
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Term
At the psychiatric hospital, how many psychiatrists "verbally engaged with the patient"? |
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Definition
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