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Risk Mgmt/Insurance Test 1
Chs. 1, 2, 3, 9, 19
90
Insurance
Undergraduate 4
10/03/2011

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Term
Risk
Definition
uncertainty regarding the occurrence of a loss
Term
Objective risk
Definition
the variation of actual losses from expected losses

objective probabilities

the long-run frequency of an event based on the assumptions of an infinite number of observations and of no change in the underlying conditions
Term
Subjective risk
Definition
uncertainty based on a person's mental condition or state of mind

an unwanted event as perceived by an individual

subjective probabilities

the individual's personal estimate of the chance of a loss
Term
Peril
Definition
cause of loss (fire, lightning, windstorm, hail, etc.)
Term
Hazard
Definition
anything that increases the chance of loss
Term
Physical hazard
Definition
a physical condition that increases the chance of loss (open container of gasoline next to a propane grill)
Term
Moral hazard
Definition
dishonesty or character defects in an individual that increases the frequency or severity of loss (person can't make mortgage payments, so they burn down their house and collect insurance)
Term
Morale (attitudinal) hazard
Definition
carelessness or indifference to a loss because of the existence of insurance

presence of insurance creates morale hazard
Term
Legal hazard
Definition
characteristics of the legal system or regulatory environment that increase the frequency or severity of losses

i.e. if a law was passed that forced insurance to cover drug abuses
Term
Fundamental (non-diversifiable) risk
Definition
a risk that effects the entire economy or large numbers of persons within the economy

uninsurable because of the spread of risk -- can't insure floods, war, terrorism
Term
Particular (diversifiable) risk
Definition
a risk that affects only individuals and not the entire community

easily insured -- robbery, fire
Term
Pure risk
Definition
the chance of loss or no loss

i.e. your house burns down or it does not
Term
Speculative risk
Definition
the chance of loss, no loss, or a gain

i.e. gambling

can not be insured
Term
Characteristics of insurance
Definition
the pooling of fortuitous losses by transfer of such risks to insurers, who agree to indemnify insureds for such losses, to provide other pecuniary benefits on their occurrence, or to render services connected with the risk

Basic aspects:
1. pooling of losses
2. payment of fortuitous losses
3. risk transfer
4. indemnification
Term
Law of large numbers
Definition
the larger the number, the more accurately you can predict the losses
Term
Insurable risks
Definition
large number of exposure units

loss must be fortuitous

loss must be determinable and measurable

loss should not be catastrophic (pooling, reinsurance, dispersion over large geographic areas)

chance of loss must be calculable

premium must be economically feasible (rule of thumb)
Term
Adverse selection
Definition
tendency of people with higher than average chance of loss to seek insurance at standard rates

adverse selection death cycle

people who collect more from insurance must have higher premiums so that other people's premiums aren't raised
Term
Indemnification
Definition
the insured is restore to his/her approximate financial position prior to the occurrence of a loss
Term
Risk management
Definition
a process that identifies loss exposures faced by an organization and selects the most appropriate techniques for treating such exposures
Term
Risk management matrix
Definition
low frequency + high severity = transfer

high frequency + high severity = avoid

low severity + low frequency = retain

low severity + high frequency = loss control (and retain)
Term
Loss exposures
Definition
Sources of information:
risk analysis questionnaires
physical inspections
flowcharts
financial statements
historical loss data
Term
Loss frequency
Definition
probable number of losses that may occur in a given time period
Term
Loss severity
Definition
refers to the probable size of the loss that may occur

maximum probable loss

maximum possible loss
Term
Pre-loss objectives
Definition
economy, anxiety, and legal obligations
Term
Post-loss obligations
Definition
survival, continued operations, earnings stability, growth, social responsibility
Term
Loss risk control
Definition
recall that risk control is a technique that reduces the frequency or severity of a loss

avoidance (HF, HS)

loss prevention (HF, LS)

loss reduction (HF, LS)
Term
Loss risk financing
Definition
a technique that provides for the major funding of losses after they occur

retention (LF, LS)
non-insurance transfers (LF, HS)
commercial insurance (LF, HS)
Term
Chief Risk Officer
Definition
CRO

in charge of implementing and monitoring all risk management

on the board, in line with the CFO

most major companies have one

has several people working under him/her
Term
Enterprise risk management
Definition
ERM

a comprehensive risk management program that addresses an organization's pure risks, speculative risks, strategic risks, and operational risks

refers to how everyday businesses operate

look at the specific kinds of risk together
Term
ERM framework
Definition
Pure risk
-chance of loss or no loss
-i.e. house burns down or it doesn't
-can buy insurance

Speculative risk
-chance of loss, no loss, or gain
-i.e. investment and financial performance
-can't buy insurance

Strategic risk
-uncertainty regarding goals and objectives
-i.e. if building burns down, how does it affect other things like profit

Operational risk
-develop out of business operations
-i.e. how potential losses impact our ability to manufacture products
Term
ERM process
Definition
identify: pure and speculative risks

measure (evaluate/analyze)

analyze correlations

evaluate alternatives (select a technique)
-avoidance, retention, loss prevention, loss reduction, noninsurance transfer, insurance, capital market tools

implement/monitor/review
Term
What is different comparing ERM process to traditional risk management?
Definition
identifying speculative risks

analyze correlations

capital market tools
Term
Lloyds of London
Definition
an insurance market that writes specialized lines of insurance

least regulated -- can charge whatever they want

combines owners and managers

forming their own risk pool
Term
Insurance agent
Definition
represents the insurer

can represent one company, or many

is a producer (anyone who sells insurance)

can issue a binder -- temporary insurance policy that lasts until the actual insurance policy is written
Term
Insurance broker
Definition
represents the insured/buyer

is a producer (anyone who sells insurance)

have better knowledge of the insured which reduces informational asymmetries/informational disadvantages
Term
Underwriting
Definition
the process of selecting, classifying, and pricing applications for insurance
Term
Principles of underwriting
Definition
1. selection of insureds according to underwriting standards (to reduce adverse selection)

2. proper balance within each classification (diversification, balances risk)

3. equity among policyowners
Term
Reinsurance
Definition
insurance for insurers

increase underwriting capacity, stabilize profits, provide protection against a catastrophic loss
Term
Insurer underwriting performance
Definition
over 1 = losing money

under 1 = earnings
Term
Loss ratio
Definition
incurred losses + loss adjustment expenses
----------------------------------
premiums earned
Term
Expense ratio
Definition
underwriting expenses
------------------
premiums written
Term
Combined ratio
Definition
loss ratio + expense ratio
Term
Insurance regulation
Definition
regulated at the state level
Term
Reasons for insurance regulation
Definition
maintenance of insurer solvency

compensate for inadequate consumer knowledge

ensure reasonable rates

make insurance available
Term
Methods of regulations
Definition
legislation

courts

state insurance departments
Term
Regulated areas
Definition
formation and licensing of insurers (will an insurer be permitted to operate in a state)

solvency regulation (capital and surplus requirements)

rate regulation (ensure rates are adequate and not excessive)

policy forms (insurance policy language)

sales practices and consumer protection (consumer complaints or unfair trade practices)
Term
Rate regulation
Definition
prior approval laws -- rates must be filed and approved by the state before use

file and use law -- rates must be filed and can be used immediately after filing

use and file law -- insurers can put into effect immediately any rate change, but rates must be filed within a certain amount of time

open competition -- insurers are not required to file their rates and can change whatever they want
Term
Methods of ensuring insurer solvency
Definition
financial requirements

risk-based capital (RBC) standards

annual financial statements

field examinations

early warning system -- Insurance Regulatory Information System (IRIS) and Financial Analysis Solvency Tracking (FAST)
Term
Principle of indemnity
Definition
states that the insurer agrees to pay no more than the actual amount of the loss

purposes:
-prevent the insured from making a profit
-reduce moral hazard
Term
Exceptions to the principle of indemnity
Definition
valued policy -- policy that pays the face amount of insurance is a total loss occurs -- used to insure antiques, fine arts, family heirlooms, etc. when determining actual cash value (ACV) is difficult

replacement cost insurance -- no deduction for physical depreciation in determining the amount paid for a loss -- just the replacement cost without depreciation
Term
Insurable interest
Definition
the insured must be in a position to lose financially if a covered loss occurs

once you sell a car, you are no longer covered because you can no longer lose financially
Term
Reasons for insurable interest
Definition
prevent gambling -- insuring against gambling is against public interest

reduce moral hazard

measure the amount of the insured's loss in property insurance
Term
When does insurable interest have to exist?
Definition
for property insurance -- at the time of loss

for life insurance -- at the time of purchase
Term
Subrogation
Definition
the insurer is entitled to recover from a negligent third party any loss payments made to the insured
Term
Purposes of subrogation
Definition
prevents the insured from collecting twice for the same loss

used to hold the guilty person responsible for the loss

helps to hold down insurance rates
Term
Effects of subrogation
Definition
the insurer is entitled only to the amount it has paid

the insured cannot impair the insurer's subrogation rights

subrogation does not apply to life insurance and to most individual health insurance contracts

the insurer cannot subrogate against its own insureds
Term
Distinct legal characteristics of insurance contracts
Definition
aleatory contract

unilateral contract

conditional contract

personal contract (assignments)

contract of adhesion

competent parties

legal purpose
Term
Aleatory contract
Definition
unequal values exchanged

sometimes the insured pays more, sometimes the insurance company pays more

makes insurance legalities unique
Term
Unilateral contract
Definition
only one party makes a legally enforceable contract

you can stop paying premium at any time, but lose coverage
Term
Conditional contract
Definition
obligation to pay depends on whether the insured has complied with all policy conditions

i.e. life insurance has suicide clause
Term
Personal contract (assignments)
Definition
insurance contracts do not transfer with the property
Term
Contract of adhesion
Definition
insured must accept the insurance contract with all its terms and conditions
Term
Strict liability
Definition
a.k.a. absolute liability

liability is imposed regardless of negligence or fault

crop spraying, owning wild/dangerous animals, manufacturing explosives, doctors

party operates in some way that they will be at fault if something happens
Term
Negligence
Definition
failure to exercise the standard of care required by law to protect others from an unreasonable risk of harm
Term
Elements of a negligent act
Definition
existence of a legal duty -- i.e. legal duty to stop at a red light

failure to perform that duty

damage of injury to the claimant

proximate cause relationship
Term
Imputed negligence
Definition
under certain conditions, the negligence of one person can be attributed to another

auto insurance, employer-employee relationship
Term
Dram-shop laws
Definition
a business that sells liquor can be held liable for damages that may result from the sale of liquor

i.e. if a bartender over serves someone
Term
Rep ipsa loquitur
Definition
"the thing speaks for itself"

the very fact that an injury or damage occurs establishes the presumption of negligence
Term
Requirements for rep ipsa loquitur
Definition
1. the event is one that normally does not occur in the absence of negligence

2. the defendant has exclusive control over the instrumentality causing the accident

3. the injured party has not contributed to the accident in any way

i.e. doctor leaves a surgical instrument in the abdomen, dentist extracts the wrong tooth
Term
Torts
Definition
a legal wrong for which the law allows a remedy in the form of money damages

intentional, absolute, negligence
Term
Intentional torts
Definition
intentional act or omission that results in harm or injury to another person or damage to the person's property

i.e. assault, battery, false imprisonment
Term
Types of damages
Definition
compensatory, special, general, punitive
Term
Special damages
Definition
awards for losses that can be determined and documented

i.e. medical expenses, lost earnings, property damage
Term
General damages
Definition
awards for losses that cannot be specifically measured or itemized

i.e. pain and suffering or loss of consortium
Term
Punitive damages
Definition
awards designed to punish people and make them an example
Term
Hedging
Definition
can be used in ERM

can get different types of assets to offset other risks
Term
Law of large numbers
Definition
the more exposure units you have, the expected loss experience will more closely resemble the actual loss experience

like flipping a coin -- the more times you flip the coin the closer you get to 50% heads/50% tails
Term
Loss exposures
Definition
any situation or circumstance where loss is possible, regardless of whether a loss occurs
Term
Maximum possible loss
Definition
the worst loss that could happen to a firm during it's lifetime

i.e. the company has three plants, one in FL, one in TX and one in LA -- max possible loss is that all three will be destroyed in a hurricane
Term
Maximum probable loss
Definition
the worst event that is likely to happen

i.e. the company has three plants, one in FL, one in TX and one in LA -- max probable loss is that a meteorologist predicts that one will be hit by a hurricane
Term
Marketing systems
Definition
how companies get their product to consumers

independent agency, exclusive agency, direct writer
Term
Independent agency
Definition
represents unrelated insurers (more than one)

owns renewal rights

compensated by line
Term
Exclusive agency
Definition
represents only one insurer or group of insurers under common ownership

don't own renewal rights

mutually beneficial

agent brings good homes to be insured
Term
Direct writer
Definition
salesperson is an employee of the insurer

salaried instead of commission
Term
Mutual insurance companies
Definition
a corporation owned by the policy owners

demutualization
-advantages: is loss is less, earn dividends
-disadvantages: harder to govern managers

combines owners and policy holder - buy a policy, own a part
Term
Warranty
Definition
statement that becomes part of the insurance contract and is guaranteed by the maker to be true in all respects
Term
Contributory negligence
Definition
a defense against negligence

if you contributed in any way to your own injury, you cannot collect damages

don't see this very often
Term
Comparative negligence
Definition
Pure rule: can collect damages even if you are negligent but your award is reduced proportionately

49 percent rule: if you are 49 percent or less negligent, you can collect all of the damages

the payment is reduced by whatever percentage you are responsible for the negligence

defense against negligence
Term
Last clear chance rule
Definition
a plaintiff who is endangered by his or her own negligence can still recover damages from the defendant if the defendant has a last clear chance to avoid the accident but fails to do so

a defense against negligence

i.e. if you hit a pedestrian with your car, you still have a last clear chance to to swerve out of the way
Term
Assumption of risk
Definition
a person who understands and recognizes the danger inherent in a particular activity cannot recover damages in the event of an injury

a defense against negligence

you decide to teach your friend who is 90% blind how to drive and they crash...you assume responsibility
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