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Definition
Process by which a retailer offers the correct quantity of the right merchandise in the right place at the right time and meets the company’s financial goals.
-Sense market trends -Analyze sales data -Make appropriate adjustments in prices and inventory levels |
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Definition
The process of managing a retail business with the objective of maximizing the sales and profits of a category |
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The objective of category management |
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Definition
maximize the sales and profits of the entire category, not just a particular brand |
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Definition
is a selected vendor responsible for managing a category |
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Merchandise Managers have control over |
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Definition
The merchandise they buy The price at which the merchandise is sold The cost of the merchandise |
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Merchandise managers do not have control over |
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Definition
Operating expenses Human resources Real estate Supply chain management Information systems |
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Merchandise managers are evaluated by: |
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Definition
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Advantages of Rapid Turnover: |
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Definition
Increased sales volume Less risk of obsolescence and markdowns Improved salesperson morale More resources to take advantage of new buying opportunities (flexibility) |
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Approaches for Improving Inventory Turnover |
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Definition
Reduce number of categories Reduce number of SKUs within a category Reduce number of items in a SKU
BUT if a customer can’t find their size, color or brand, patronage and sales decrease! Buyer must use expertise to make this trade-off. |
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Term
Merchandise Management Process |
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Definition
1. Forecasting sales 2. Developing an assortment plan 3. Determining the appropriate inventory level |
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Types of Merchandise Management Planning Processes |
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Definition
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Staple (Basic) Merchandise Category |
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Definition
Continuous demand over an extended time period Limited number of new product introductions Easy to forecast demand Continuous replenishment |
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Fashion Merchandise Categories |
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Definition
-In demand for a relatively short period of time -Continuous introductions of new products, making existing products obsolete -More difficult to forecast demand -Athletic shoes, laptop computers, women’s apparel |
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The category product lifecycle |
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Definition
Introduction-growth-maturity-decline |
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Developing a sales forecast |
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Definition
Understanding the nature of the product life cycle Collecting data on sales of product and comparable products Using statistical techniques to project sales |
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Forecasting Staple Merchandise |
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Definition
Based on extrapolating historical sales Yearly sales and trend are generally stable |
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Forecasting Fashion Merchandise |
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Definition
Previous sales data Personal awareness Fashion and trend services Vendors Traditional market research |
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How do fashion buyers know the trends |
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Definition
Internet chat rooms Look in closets Go to the movies Go to rock concerts Go to nightclubs |
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Definition
-Shop the retail stores, Web sites and catalogs of competitors as a customer would -Converse with consumers, sales clerks, and neighbors -Act like your customer -Notice |
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Buyers subscribe to forecasting services and fashion publications |
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Definition
Trendzine (www.FashionInformation.com) Doneger Creative Services (www. Doneger.com/web ) Fashion Snoops (www. fashionsnoops.com) Earnshaw’s Women’s Wear Daily (WWD) DNR Home Furnishings News (HFN) |
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Term
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Definition
is a list of the SKUs that a retailer will offer in a merchandise category and reflects the variety and assortment that the retailer plans to offer in a merchandise category |
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Definition
is the number of different merchandising categories within a store or department |
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Definition
is the number of SKUs within a category. |
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Importance of Backup (Buffer) Stock |
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Definition
-If the backup stock is too low = lose sales and customers -If the backup stock is too high = scarce financial resources will be wasted on needless inventory that could be more profitably invested in more variety or assortment |
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