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A commitment to helping improve ones community or neighborhood. -Individual and collective actions designed to identify and address issues and public concern -Ongoing process of public conversation that allows peple to collect information, share common values, and wrestle together with though issues where values may be in conflict -Continuous, dynamic conversation with the public on many levels that reinforce public commitment. . and strengthens public understanding |
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Two ways to have continuous conversation with the public |
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Communication by both talking and listening |
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How do we engage the public |
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Public Forums: town-hall meeting Focus Group: People have something in common (10-12 people) Interviews: 1-2 people for a specific purpose Survey: Lots of info from lots of people Usage Studies: People who use facilities Observational Studies: You watching Creating volunteer opportunities |
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Benefits of civic engagement |
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builds public knowledge better, more widely accepted decisions more public confidence in an agency's decision making (transparency) Build relationships with stakeholder groups Creates a sense of ownership and common future benefiting both recreation agencies and the community |
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Two roles of civic engagement |
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How we, as professionals, engage the public How we, as individuals, engage in issues that matter to us |
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Supplement your purpose statement: like the objectives of a goal Guides/Centers your research: should not cover everything, should not be able to be answered in a few factual statements Keys: clear, focused, precise Cannot be: too broad, too narrow |
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Choose a general topic of interest Conduct preliminary research What do know now What do we want to know |
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Checklist of potential Research Question |
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Does that RQ solve a problem? Is it too broad? Is it too narrow? Is the RQ re-searchable within the given time frame and location? What information is needed? |
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1. Motivation: responsibility to do so, working towards a common purpose, problem you care about, belief that your involvement will make a difference 2. Opportunity: How can we affect this? 3. Ability to do so: Time, information |
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1. Collect data from a specific group of people 2. Developing Questionnaires: specific, relevant, higher response rate 3. Public relations |
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3 main types of focus groups |
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1. Gatekeeper/stakeholder 2. Special Interest Group 3. Randomly selected group |
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6-10 homogeneous strangers 45-90 minutes About 10 questions Free-flowing discussion Want the maximum amount of ideas/opinions |
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What a focus group is not |
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A debate Group therapy A conflict resolution session Problem solving session Opportunity to collaborate Educational session |
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Designing focus group sessions |
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short/to the point focused unambiguous open-ended non-threatening/embarrassing why/how questions |
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Three types of focus group questions |
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1. Engagement (comfort) 2. Exploration (main discussion) 3. Exit (anything missed?) |
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Nominations Random selection Group membership Same role/job title Volunteers |
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Listen attentively Sensitive/empathetic Listen/think Keep personal views out Knowledgeable about topic Open to all opinions Relatable (based on topic) Can manage (sometimes difficult) group dynamics |
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Assistant Moderator Responsibilities |
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Take notes Record body language/subtle cues Allow moderator to do the talking |
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Lead Moderator Responsibilities |
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Break the ice Adequately cover all the questions Get participants to talk Paraphrase/summarize back to participants Remain neutral Tactfully deal with challenging participants |
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How to write good questionnaires |
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Grounded in your purpose statement/research question Identify specific topics you want to answer Focus questions here Close-ended Open-ended Avoid loaded or leading words Avoid non-specific questions: Frequency Order questions logically: Broad/general --> Specific/personal --> Demographics Do not use confusing or unfamiliar question wording: avoid jargon/acronyms Do not force respondents to answer Provide a spectrum of options Do not use non-exhaustive answer choices Allow for independent answers Do not use double-barreled questions Avoid double-negative wording Use long questions wisely |
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Three types of questionnaire questions |
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1. Behavior (how many times/how often) 2. Beliefs (strongly disagree/strongly agree) 3. Evaluation (how satisfied) |
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The why In-depth Words Adds details, depth, meaning Focus groups/interviews/open-ended questions |
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The what Uniform/quick Numbers Questionnaires/surveys |
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Convert speed into tet Listen to recording Transcribe exactly wha tyou hear, word-for-word New line for each new speaker with a space between lines |
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Code - a word or short phrase that summarized the essence of the data |
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Looking for patterns/like ideas in your codes Group them together to create categories |
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Check with co-researchers (step 4) |
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Discuss code/categories Check for agreement Similar/Different? Discuss differences Reach agreements on final codes/categories |
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Creation of themes (step 5) |
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Statement of category Provide more information tying themes to overall study (sentence format/restating with more context) Sub-themes (have 3-5 themes and 4-5 sub-themes for every theme) Codes --> Categories --> Themes (sub-themes) |
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