Term
| Failure is due less to a glitch in the program than to the inadequacy of the psychological assumptions that ground all such plans |
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Definition
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Term
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Definition
Behaviorist theory - bribes
Extrinsic motivators = incentives
People who expect a reward do not complete a task as productively |
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Definition
- Few people take the time to examine the connection between incentive programs and productivily problems
- Create temporary compliance
- Belief that motivational problems are due to the particular incentive plans in place at the moment. |
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Definition
1. Pay is not a motivator
2. Rewards punish
3. Rewards rupture relationships
4. Rewards ignore reasons
5. Rewards discourage risk-taking
6. Rewards undermine interest |
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Term
| 1. Pay is not a motivator |
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Definition
| Just because too little money can demotivate someone does not mean that more money will bring about increased satisfaction or motivation. |
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Definition
- KITA – kick in the pants. Will produce movement, but never motivation
- Not receiving a reward one had expected is almost like being punished
- Rewards have a punitive effect because they are manipulative. |
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Term
| 3. Rewards rupture relationships |
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Definition
- Forcing people to compete for rewards is the surest way to destroy cooperation
- More highly publicized the reward, the more detrimental
- Between supervisors and subordinates – if they are the ‘incentive dispenser’ people will never reveal their need for help |
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Term
| 4. Rewards ignore reasons |
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Definition
- Supervisors demonstrate less leadership because they are not leading by example, they are simply handing out rewards.
- Pay for performance actually impedes the ability of managers to manage. |
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Term
| 5. Rewards discourage risk-taking |
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Definition
- When people are encouraged to think about what they will get for engaging in a task, they are less likely to take a risk and explore.
- #1 casualty of rewards is creativity |
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Term
| 6. Rewards undermine interest |
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Definition
- People who have intrinsic motivation go to work because they love it, not just to get a paycheck
- Extrinsic motivators are a poor substitute for genuine interest in one’s job
- Rewards may undermine intrinsic motivation |
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Term
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Definition
| Thinking both intrinsic and extrinsic must be combined to get the best effect. |
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