Term
|
Definition
Discover, Visa, Mastercard, American Express, Diners Club, JCB |
|
|
Term
|
Definition
3001 Grapevine mills blvd. Grapevine, Tx
972-529-5001 |
|
|
Term
|
Definition
1994 October in mall of america |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
Other resteraunts under landry's |
|
Definition
T-Rex, Saltgrass Steakhouse, and Crab House |
|
|
Term
|
Definition
look at me, smile at me, say hello to me, thank me |
|
|
Term
|
Definition
Tracy the tree, Bamba the Gorilla - strong Rio- Pacient Iggy - intelligent chacha- practical joker ozzy the orangatane - clown tuki - likes peanut butter |
|
|
Term
|
Definition
welcoming individualize legendary dynamic |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
Yes, we have a package called wild Bunch b-day Bash |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
Staying possitive Keeping guests high offering guests options |
|
|
Term
|
Definition
|
|
Term
|
Definition
Straight through Forever 21 |
|
|
Term
|
Definition
volcano, awesome appetizer taste of the island lava nachos |
|
|
Term
|
Definition
|
|
Term
|
Definition
Canada England London Egypt Japan |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
shirts, build a bear rocks cups keychains hats |
|
|
Term
|
Definition
|
|
Term
|
Definition
Monday-thursday 11-9:30 Friday 11-10:00 Sat 10:30-10:30 Sun 11-8 |
|
|
Term
|
Definition
Passports Communicating with floater Saying goodbye as guests leave |
|
|
Term
|
Definition
know table numbers Pass out menus do restroom checks |
|
|
Term
|
Definition
see if any available tables are ready Communicating with manager assist with seating |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
American with an adventurous Flair |
|
|
Term
Birthdays and Aniversaries get |
|
Definition
|
|
Term
Child achievement program |
|
Definition
Success, excellence and education |
|
|
Term
Guest asks for manager on the phone.. |
|
Definition
ask guest if its ok if you put them on hold, ask for a manager on the radioi, dont leave the guest on hold for more than 30 min |
|
|
Term
|
Definition
|
|
Term
Phone Ext for General manager (Patrick) |
|
Definition
|
|
Term
Phone Ext for Retail (Marie) |
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
Ask if new guests are safari club members, if not, it |
|
Definition
costs 15 10% retail 15% of 4 entres Primary seating 10$ enrollment Certificate |
|
|
Term
|
Definition
|
|
Term
Guests can use their cards on.. |
|
Definition
food, beverages, Retail, club membership |
|
|
Term
If a customer is a select club member they dont need to.. |
|
Definition
|
|
Term
Crew (safari guides, safari assistants, trail blazers, navigators, & pathfinders) |
|
Definition
Safari guides - servers Safari assistants - busers Trail blazers - kitchen workers Pathfiners - retail |
|
|