Shared Flashcard Set

Details

Quiz #3
notes for quiz #3
15
Communication
Undergraduate 4
10/10/2014

Additional Communication Flashcards

 


 

Cards

Term
Error Correction
Definition
  • group discussion promotes higher quality decision making when the following are present.
    1. the validity of inferences is carefully examined
    2. inferences are grounded in valid information and there are a suff
Term
Group think
Definition
  • mode of thinking that people engage in when they are deeply involved in a cohesive ingroup
    • pressure to present a united front outside of the group
    • excessive cohesiveness
      • can be very negatuve
        • military mission, family renunion
Term
Symptoms of groupthink
Definition
  • arrogance,closed mindedness and uniformity of the group
Term
preventing groupthink
Definition
  1. recognize the problems when they begin
  2. group needs to minimize status issues among members
  3. seek info that challenges emerging concurrences develop a nirm that legimitzes disagreement during discussion
Term
Multiple sequence models
Definition
  • group move in three activity tasks
    • task
    • relational
    • topic
  • when reaching a decision groups pick one of the following three
    • unitary-step by step
    • complex cyclic- repeat pattern of problem-solution
    • solution oriented-cut to the chase
Term
functional perspective
Definition
  • systematic procedures in group discusssion tend to be more productive (guidelines only)
    • key determinants
      • conduct during discussion
      • how well things are executed
Term
Problem identification/ prblem analysis
Definition
  • must be open ended question
    • fact, value, or policy
    • must define terms
  • evaluation of causes and effects
    • analysis paralysis
      • overanalyzing things
Term
Setting standards and generating alternatives
Definition
  • criteria are the standards we use for decision making
    • ordered by priority
  • brainstorming without stopping for evaluation
    • clarifying ambiguity
Term

Program evaluation review technique

(PERT)

Definition
  1. determine what the final step looks like
  2. specify any event that need to occur before the goal is realized
  3. put the events in chronilogical order
  4. construct a diagram
  5. generate a list of activities, resources and materials needed
  6. develop a time line
  7. consider time lines and deadlines
  8. specify which group member has what respnsibility
Term
Majority rule
Definition
  • alienates minorty and quality of the decision may be jeopardized
Term
Minority Rule
Definition
  • designating experts, designating authority, forceful faction, and executive committee
Term
unaminity
Definition
  • making commitment, quality decisions
    • however it is time consuming
    • consensus-commitment, agreement, and satisfaction
Term
Participation barriers
Definition
  • not expressing the value of a minorities input may be the cause of their poor particapation
    • varies by culture
Term
Promoting Participation
Definition
  • encourage participation, make issues and problems relevant, gives low participators responsibilities, establish a cooperativegroup climate, and encourage devils avdocacy and dialectual inquiry
Supporting users have an ad free experience!