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performance improvement and quality initiatives |
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What does FOCUS-PDCA stand for? |
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Definition
find ordganice clarify understand select
plan do check/study act |
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vision, compassion, see "big picture," COMMUNICATION SKILLS, promote change, take risks, have passion, influence others |
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Lead/direct organization, responsible/accountable for accomplishing goals, hiring/firing, power to make decisions, clarify structure, evaluate outcomes, give feedback, focus on formalities, report to senior leadership |
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Great Man and Trait Theory |
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Inborn leader characteristics |
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What are the behavioral theories? |
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Authoritarian Democratic Laissez-faire |
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Definition
Type of leadership style should emanate from situation, mix of leadership style to reach goal |
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Leader takes into consideration the followers' readiness and willingness to perform the assigned task |
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-Correlation between the leader's personality and the situation -Leader must be able to dx the situation and select strategies -Uses nursing process -Maintains group effectiveness/synergy -Communicates, fair, dependable, creative |
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Definition
Sets goals, gives direction, seek to control, focused on tasks |
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Fosters relationships that work toward common goals, inspires other to develop/get involved, empowers others |
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Total control, not good communicators |
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Open to ideas, collaborate with team, make decisions on common goal |
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Triangle for successful leadership and management |
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Definition
Decision making problem solving critical thinking |
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Traditional decision making model |
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Definition
ID problem gather data explore alternatives evaluate alternatives select best solution implement evaluate results |
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Managerial decision making model |
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Definition
Determine desired outcome research/ID options compare options make a decision implement evaluate |
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IDEALS model of making decisions |
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Definition
ID Define Enumerate Analyze List Self-Correct |
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Intuitive decision making |
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5 step decision making process |
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Assess Dx Plan Implement Evaluate |
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FMEA (Failure Mode and Effect Analysis) |
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Definition
Lists all steps, what could go wrong, and how to minimize failures |
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RCA (Root Cause Analysis) |
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Definition
Eval. each step of something that happened |
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Technical skills, control, hierarchy, competition |
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People skills, interdependence, circular, cooperation |
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serving others is top priority, inc followers, consumers, organization, and community -Great listeners, open minded, critical thinkings, connected |
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maternal, personal integrity, values, do right thing, self-reflect, congruent values, heart/compassion, human connection, self-discipline |
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Innovative, creative, confident, challenge status quo, risk-taking |
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Dynamics of the environment, change is constant, builds on transformational, work together to ID goals, empower staff, constant change promotes conflict |
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Emotional intelligence theory |
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Definition
Some feel that emotional intelligence is most important trait for success in workplace -self-awareness, self-regulation, motivation, empathy, social skills (self-communication also) |
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Assess plan intervene evaluate |
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Definition
task circumstances person guidance/communication supervision |
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