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degree to which a set of inherent characteristics fulfils requirements |
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need or expectation that is stated, generally implied or obligatory |
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Category or rank given to dfferent quality requirements for Products, Processes or Systems having the same functional use |
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Customer's perception of the degree to which the customer's requirements have been fulfilled |
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Ability of an organization, system or process to realize a product that will fulfil the requirements for that product |
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Demonstrated ability to apply knowledge and skills |
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Set of inter-related and interacting elements |
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System to establish policy and objectives and to achieve those objectives |
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Quality Management System |
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Management system to direct and control an organization with regard to quality |
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Overall intentions and direction of an organization related to quality as formally expressed by top management |
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Something sought, or aimed for, related to Quality |
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Coordinated activities to direct and control an organization |
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Person or Groups of people who directs and controls an organization at the highest level |
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Coordinated activities to direct and control an organization with regard to quality |
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Part of Quality Management focused on setting quality objectives and specifying necessary operational processes and resources to fulfill the quality objectives |
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Part of Quality Management focused on fulfilling quality requirements |
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Part of Quality Management focused on providing confidence that Quality requirements will be fulfilled |
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Part of Quality Management focused on increasing the ability to fulfill quality requirements |
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Recurring activity to increase the ability to fulfill requirements |
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Extent to which planned activities are realized and planned results achieved |
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Relationship between result achieved and resources utilized |
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Group of people and facilities with an arrangement of responsibilities, authorities and relationships |
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Arrangement of responsibilities, authorities, and relationships between people |
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system of facilities, equipment and services needed for the operation of an organization |
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Set of conditions under which work is performed |
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Organization or person that receives a product |
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Organization or person that provides a product |
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Person or Group having an interest in the performance and success of an organization |
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Set of inter-related or interacting activities that transform inputs into outputs |
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Unique process, consisting of a set of coordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements, including the constraints of time, cost and resource |
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Set of processes that transforms requirements into specified characteristics or into the specification of a product, process, or system |
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Specified way to carry out an activity or a process |
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Inherent characteristic of a product, process, or system related to a requirement |
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Collective term used to describe the availability performance and its influencing factors: reliability performance, maintainability performance, and maintenance support performance |
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Ability to trace the history, application or location of that which is under consideration |
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Fulfillment of a requirement |
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Non-fulfillment of a requirement |
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Non-fulfillment of a requirement related to an intended or specified use |
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Action to eliminate the cause of a potential nonconformity or other undesirable potential situation |
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Action to eliminate the cause of a detected nonconformity or other undesirable situation |
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Action to eliminate a detected nonconformity |
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Action on a nonconforming product to make it conform to the requirements |
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Alteration of the grade of a nonconforming product in order to make it conform to requirements differing from the initial ones |
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Action on a nonconforming product to make it acceptable for the intended use |
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Action on a nonconforming product to preclude its originally intended use |
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Permission to use or release a product that does not conform to specified requirements |
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Permission to depart from the originally specified requirements of a product prior to realization |
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Permission to proceed to the next stage of a process |
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Information and its supporting medium |
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Document stating requirements |
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Document specifying the quality management system of an organization |
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Document specifying which procedures and associated resources shall be applied by whom and when to a specific project, product, process or contract |
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Document stating results achieved or providing evidence of activities performed |
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Data supporting the existence or verity of something |
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Conformity evaluation by observation and judgment accompanied as appropriate by measurement, testing, or gauging |
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Determination of one or more characteristics according to a procedure |
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Confirmation, through the provision of objective evidence, that specified requirements have been fulfilled |
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Confirmation, through the provision of objective evidence, that the requirements for a specific intended use or application have been fulfilled |
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Activity undertaken to determine the suitability, adequacy and effectiveness of the subject matter to achieve established objectives |
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Systematic, Independent and Documented Process for obtaining audit evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled |
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Set of one or more audits planned for a specific time frame and directed toward a specific purpose |
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Set of policies, procedures or requirements |
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Records, Statements of fact, or other information which are relevant to the audit criteria and verifiable |
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Results of the evaluation of the collected audit evidence against audit criteria |
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Outcome of an audit provided by the audit team after consideration of the audit objectives and all audit findings |
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Organization or person requesting an audit |
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Organization being audited |
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Person with the demonstrated personal attributes and competence to conduct an audit |
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One or more auditors, conducting an audit, supported if needed by technical experts |
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person who provides specific knowledge or expertise to the audit team |
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Description of the activities and arrangements for an audit |
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Extent and boundaries of an audit |
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demonstrated personal attributes and demonstrated ability to apply knowledge and skills |
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Measurement Management System |
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Set of inter-related and interacting elements necessary to achieve metrological confirmation and continual control of measurement processes |
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Set of operations to determine the value of a quantity |
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Metrological Confirmation |
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Set of operations required to ensure that measuring equipment conforms to the requirements for its intended use |
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Measuring instrument, software, measurement standard, reference material or auxiliary apparatus or a combination thereof necessary to realize a measurement process |
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Metrological Characteristic |
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Distinguishing feature which can influence the results of measurement |
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Function with administrative and technical responsibility for defining and implementing the measurement management system |
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