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Quality management Final
Stuff for the final
45
Business
Undergraduate 4
04/29/2014

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Cards

Term
What is statistical control quality concerned with
Definition

Answers if process is capable

Lets you know the need to do corrective action

control charts generated to help make choices

Term
Main function of quality control
Definition

Determine which type of variation is present

Estimate certain parameters

provide info that is useful in improving the process

Term
Model for Control Charts
Definition

Middle line for mean of the observed characterisitcs

 

UCL AND LCL to show lowest and highest level of quality acceptance in a process.

 

3 STD DEV for the UCL AND LCL

Term
Type 1 Error
Definition
Alarm with No fire
Term
Type 2 Error
Definition
Fire with no alarm
Term
Out of Control Signals
Definition
Zone rules, Shewhart Rules
Term
Process Capability Assumptions
Definition

1. Normal distro

2. in control

3. centered between UCL and LCL

4. Cp measure process capability

5. Cpk measures actual capability

6. if mean is no centered, Cp is misleading

Term
What is acceptance sampling
Definition

1. Concerned with inspections and decision making

2. used for incoming and receiving inspections

3.Sentence lots, not get overall quality

4. Not a direct form of quality control

Term
When to use acceptance sampling
Definition

1. When 100% inspection is not feasible

2. Inspection requires destruction

3. When 100% testing is time consuming

Term
Pro of acceptance sampling
Definition

Less expensive

Less product handling

fewer personnel involved

reduces error

rejects lot instead of defective found

Term
Con of acceptance sampling
Definition

Risk of acepting bad lot, rejected good lot

 

Term
Random Sample
Definition
Acceptance sample plan where picking one item does not effect the chances of picking another
Term
Operating Characteristic Curve (OC)
Definition
Probability of the lot vs. the fraction defective
Term
Acceptable Quality Level (AQL)
Definition
The lowest level of quality accepted by consumers while still accepting the lot
Term
Limited Quality Level (LQL)
Definition
Poorest level of qulaity the consumer is willing to accept in an individual lot
Term
Rectifying Inspection
Definition
Corrective action program to correct the lot quality
Term
Avergae Outgoing Quality (AOQ)
Definition
Expected quality level of outgoing product for value on incoming product quality
Term
Sampling Inspection by Attribute, USE
Definition
MIL STD 105E
Term
Sampling Inspection by Variable
Definition
MIL STD 414
Term
What is Experimental Design
Definition
Test or series of test to purposefully make changes to input variables to see the significant changes to the output variable, to correct or change a process
Term
Main Objectives of DOE
Definition

1. Determine what input variables are influential on Y

2. Determing the level of the input variable to get it to the requirement

3. Determine setting of X to get variability small of Y

4. Determine settings of X to minimize Z (environmental Variable)

Term
Difference between SPC and Experimental Design
Definition
SPC is passive method while you wait for data to come up with a change, while experimental design deals with active attempts to change variables to find the best changes
Term
Independent variable
Definition
Variable that is assumed to affect the dependent variable
Term
Dependent Variable
Definition
Output variable of interest
Term
Environmental variable
Definition
Input variable that may or may not affect the experimental results but which are not easily controlled by experiments
Term
Factor
Definition
Each independent variable that could affect the dependent (rubber band and ball=2)
Term
Levels
Definition
"High and Low" values for the factors
Term
Treatment
Definition
Specific combination of the levels imposed on a single unit of material
Term
Replication
Definition
Running 2 or more identical runs of the experiment units are subjected to the same treatment
Term
Randomization
Definition
Random order or experimental trials and for specific inputs
Term
Local Control
Definition
Use of Blocks and subdivision of the experimental space into homogenous experimental units
Term
Reliability of Probability
Definition
Probability that the product or system will function when activated
Term
Reliabiulity of Faulure
Definition
Situation which an iteam does not perform as intended
Term
Reliabbility of Operating Conditions
Definition
How the product SHOULD be used
Term
Combine probability, failure, and operating conditions for reliability
Definition
Probability ( Probability is .05 that this light bulb) failure (will NOT provide light for at least 1000 hours) operating conditions (when operted in normal household environment)
Term
Corrective Maintence
Definition
Do nothing until failure happens
Term
Preventative Maintence
Definition
Predetermined maintence scheduled, even when nothings wrong
Term
Predictive maintenance
Definition
attempts to predict time to failure
Term
Availability of Maintenance
Definition
MTBF (mean time between failures)/ MTBF + MTTR (mean time to repair, including wait time)
Term
Factorial Design
Definition
Factors varied together for an experiment
Term
Full factorial design
Definition
All possible combinations of factors in an experiment
Term
Balanced Design
Definition
Equal number of observations
Term
One factor at a time design
Definition
Not concerned with interactions of factors
Term
2 Way ANOVA
Definition
Decomposses total varaibility in the sample data into four component parts
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