Term
Procurement Primary Responsibilities |
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Definition
Identifying / selecting suppliers, negotiating contracts
Supply opportunity research Long-range material forecasts Boundary scanning
Operational support / follow-up Expediting orders Releasing orders
4. Functional administration and support |
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Term
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Definition
is a collection of structured, related activities that produce a specific service or product or serve a particular goal for a customer. A process can be visualized with a flowchart as a sequence of activities. |
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Term
Objective for Procure-to-Pay (P2P) Process |
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Definition
Achieve the “best landed cost” position for a specified product quality, quantity and terms & conditions |
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Term
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Definition
select, requisition, process and pay |
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Term
Business Process Improvement (BPI) |
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Definition
attempts to reduce the variation and waste in processes so the desired outcome can be achieved with better utilization of resources. |
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Term
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Definition
defining the organization's strategic goals and purposes determining the organization's customers (or stakeholders) aligning the business processes to realize the organization's goals |
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Term
Four management roles are required to successfully undertake business process improvement |
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Definition
Business leader, Process owner, Operational manager, process operator |
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Term
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Definition
person responsible to create business plans |
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Term
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Definition
person responsible for process design and its performance results |
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Term
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Definition
person responsible to put resources in-place to achieve process plans |
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Term
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Definition
person responsible to perform the process work |
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Term
Process design requirement is to define |
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Definition
responsibility (may be joint) accountability (singular) coordination (two-way) inform (one-way) (RACI) |
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Term
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Definition
are operating instructions on how to functionally carry out a task |
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Term
Benefits of a Procedure Manual |
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Definition
Offers a tool for consistency of action Provides means of training employees Allows for documenting “industry-best” practices |
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Term
Characteristics of Good Policy |
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Definition
Address the human side systematically Start at the “TOP” Involve every organizational layer Make a formal case for change Create employee ownership Communicate the message Assess the cultural landscape Address the culture explicitly Prepare for the unexpected Speak to the individual |
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Term
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Definition
Designates overall authority of a purchasing department Sets forth principles and objectives guiding purchasing processes |
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Term
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Definition
Defines the corporate purchasing office duties and responsibilities Delineates authority and responsibilities between corporate and division purchasing departments |
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Term
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Definition
Giving preferential treatment to suppliers who are also customers Can take on a coercive nature Federal Trade Commission rules |
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Term
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Definition
Purchasing department buys material to satisfy the personal needs of its employees “Trade diversion laws” in some states Exceptions: safety shoes, hats, gloves, special tools “Gray areas” must be defined and communicated |
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Term
Purchasing policies define management’s approach to |
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Definition
role of purchasing conduct of purchasing personnel social and minority business objectives buyer-seller relationships resolving operating issues |
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Term
Purchasing Organizational Design |
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Definition
Enables organization to reach its goals (strategic & tactical) Includes the structure, division of labor, coordination, control, responsibility and accountability Address formalized elements of organization |
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Term
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Definition
Company (senior management) must decide who and how supply management will decisions be made Decision making authority exists on a continuum ranging from total authority at the corporate level to total authority in the hands of operating units |
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Term
Operational (decentralized design) |
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Definition
(Action Orientation)
purchase generalists non-consolidated info minimal collaboration targeted efforts numerous suppliers opportunistic savings |
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Term
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Definition
(Process Orientation)
sourcing teams shared information voluntary participation team-based priorities preferred suppliers sub-optimized savings |
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Strategic (centralized design) |
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Definition
(Directive Orientation)
commodity managers integrated information binding decisions global coordination strategic alliances maximized savings |
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Term
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Definition
Assume employees dislike and avoid work; the manager must use coercion, threats, and control schemes to motivate the workers |
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Term
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Definition
Assume the employee considers work as natural and enjoys the satisfaction of self-actualization needs and esteem |
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Term
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Definition
Japanese developed approach to motivate workers through a focus on trust, quality, collective decision-making, and cultural values |
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Term
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Definition
gain insight into supplier performance internal requirements in cost, quality, delivery, cycle time capacity, material, and service needs |
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Term
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Definition
gain insight into material specifications evolving product and process technology requirements new product requirements |
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Term
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Definition
gain insight into demand planning requirements new product ideas promotions and planned demand shifts |
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Term
Functional Integration Objectives |
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Definition
become more closely aligned develop organizational capabilities improve competitive positioning |
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Term
Functional Integration Benefits |
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Definition
Work together on a common problem Represent different points of view Require diverse languages, cultures, currencies Develop common business understanding (ownership) |
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