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single out message from several competing messages |
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focus on incoming info for further processing |
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assign meaning to info which you attend |
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recall ideas and information |
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preconcieved opinions, attitudes, beliefs about a person, place, thing, message |
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preferred ways of making sense out of spoken messages |
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evaluating the quality of info, ideas, arguments presented by a speaker |
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something that has been proven to be true by direct observation |
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conclusion based in partial info, or by evaluation that has not been directly observed |
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facts, examples, opinions, statistics that a speaker uses to support a conclusion |
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formal system of rules to reach a conclusion |
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the process of drawing a conclusion from evidence |
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four stages in process of listening |
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select, attend, understand, remember |
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info overload, personal concerns, outside distractions, prejudice, differences between speech and thought rates, reciever apprehension |
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improving listening skills |
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Definition
managing info overload, overcoming personal concerns, reducing outside distractions, overcoming prejudice, using differences btween speech and thought rate, managing reciever apprehension, listen with eyes and ears, listen mindfully, listen skillfully, listen ethically |
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be descriptive, specific, positive, constructive, sensitive, realistic |
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