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The branch of psychology that studies the effect of social variables on individual behaviour, attitudes, perceptions, and motives; also studies group and intergroup phenomena. |
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The process by which people select, interpret, and remember social information. |
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The process by which a person comes to know and categorize the personal attributes and behaviours of others. |
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A social-cognitive approach to describing the ways the social perceiver uses information to generate causal explanations. |
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A theory suggesting that people attribute a behaviour to a causal factor if that factor was present whenever the behaviour occurred but was absent whenever it did not occur. |
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fundamental attribution error (FAE) |
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The dual tendency of observers to underestimate the impact of situational factors and to overestimate the influence of dispositional factors on a person’s behaviour. |
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The basic difference in the way we make attributions for our own behaviours compared to the behaviours of others. |
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An attributional bias in which people tend to take credit for their successes and deny responsibility for their failures. |
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A prediction made about some future behaviour or event that modifies interactions so as to produce what is expected. |
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The learned, relatively stable tendency to respond to people, concepts, and events in an evaluative way. |
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Deliberate efforts to change attitudes. |
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elaboration likelihood model |
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A theory of persuasion that defines how likely it is that people will focus their cognitive processes to elaborate upon a message and therefore follow the central and peripheral routes to persuasion. |
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The theory that the tension-producing effects of incongruous cognitions motivate individuals to reduce such tension. |
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The idea that people observe themselves in order to figure out the reasons they act as they do; people infer what their internal states are by perceiving how they are acting in a given situation. |
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A change in behaviour consistent with a communication source’s direct requests. |
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Expectation that favours will be returned—if someone does something for another person, that person should do something in return. |
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A learned attitude toward a target object, involving negative affect (dislike or fear), negative beliefs (stereotypes) that justify the attitude, and a behavioural intention to avoid, control, dominate, or eliminate the target object. |
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The process by which people organize the social environment by categorizing themselves and others into groups. |
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The groups with which people identify as members. |
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The groups with which people do not identify as members. |
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An evaluation of one’s own group as better than others. |
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Discrimination against people based on their skin colour or ethnic heritage. |
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Discrimination against people because of their sex. |
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Generalizations about a group of people in which the same characteristics are assigned to all members of a group. |
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The process by which people behave in ways that elicit from others specific expected reactions and then use those reactions to confirm their beliefs. |
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The prediction that contact between groups will reduce prejudice only if the contact includes features such as co-operation toward shared goals. |
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A socially defined pattern of behaviour that is expected of a person who is functioning in a given setting or group. |
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Behavioural guidelines for acting in certain ways in certain situations. |
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The expectations a group has for its members regarding acceptable and appropriate attitudes and behaviours. |
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The tendency for people to adopt the behaviours, attitudes, and values of other members of a reference group. |
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Group effects that arise from individuals’ desire to be correct and to understand how best to act in a given situation. |
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Group effects that arise from individuals’ desire to be liked, accepted, and approved of by others. |
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The convergence of the expectations of a group of individuals into a common perspective as they talk and carry out activities together. |
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The tendency for groups to make decisions that are more extreme than the decisions that would be made by the members acting alone. |
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The tendency of a decision-making group to filter out undesirable input so that a consensus may be reached, especially if it is in line with the leader’s viewpoint. |
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Behaviours that cause psychological or physical harm to another individual. |
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Behaviours that are carried out with the goal of helping other people. |
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Prosocial behaviours a person carries out without considering his or her own safety or interests. |
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Emotion-driven aggression produced in reaction to situations. |
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Cognition-based and goal-directed aggression carried out with premeditated thought to achieve specific aims. |
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frustration–aggression hypothesis |
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According to this hypothesis, frustration occurs in situations in which people are prevented or blocked from attaining their goals; a rise in frustration then leads to a greater probability of aggression. |
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The idea that people perform altruistic behaviours because they expect that others will perform altruistic behaviours for them in turn. |
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Willingness to assist a person in need of help. |
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diffusion of responsibility |
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In emergency situations, the larger the number of bystanders, the less responsibility any one of the bystanders feels to help. |
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