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Psychiatric Nursing: Therapeutic Communication
Psychiatric Nursing: Adult Health I/Queens University, Charlotte, NC
86
Nursing
Not Applicable
06/30/2012

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Cards

Term
Overlapping phases of the Therapeutic Relationship
Definition
* Pre-interaction
* Orientation
* Working
* Termination
Term
Pre-interaction Phase
Definition
All about the nurse!
"What is going on with me?"
Let go of all the junk of the day and focus on my patients.
Term
Orientation Phase
Definition
May last a few minutes or substantially longer
Establish trust with the patient
Define the parameters of the relationship
Talk about the inevitability of termination
Term
Working Phase
Definition
Most therapeutic work is carried out in this phase.
Maintain the relationship
Gather further data
Help to promote problem-solving skills, self-esteem and use of language.
Evaluate problems and goals
Practice and express alternative adaptive behaviors
Term
Termination Phase
Definition
Difficult and critical phase
Evaluate: process
Synthesize: has patient worked through what we have talked about and put it into practice?
Term
Transference
Definition
Client displaces onto the therapist/nurse attitudes and feelings that the client originally experienced in other relationships.
Term
Counter-transference
Definition
Therapist/nurse displaces onto the client attitudes or feelings from his past.
Term
Genuineness
Definition
A nurse who is comfortable with herself, aware of her strengths/limitations and is able to show interest in her client. Nothing dishonest or artificial to the nurse's behavior.
Term
Congruence
Definition
Words and actions match
Term
Incongruence
Definition
When words and actions do NOT match
Term
Positive regard
Definition
Characterized by appreciation of the client as a unique, worthwhile human being regardless of his/her behavior, background or lifestyle.
Respect and a nonjudgemental attitude
Term
Consistency
Definition
We are continually offering assistance in alleviating emotional pain or problems. We are NOT here to tell someone what to do.
Term
Empathy
Definition
Borrow's client's feelings
Maintains self-identity
Objective
Accurate perception of true feelings
Understanding
Term
Sympathy
Definition
Takes on client's feelings
Loses self-identity
Subjective
Inaccurate perception of true feelings
Condolence, pity
Term
Reasons for termination
Definition
Symptom relief
Improved social functioning
Greater sense of identity
Accomplished client's goals
An impasse in therapy
Term
Intimate zone
Definition
Up to 18" (if you have to be in the intimate zone, prepare client for what you will be doing/they will be experiencing)
Term
Personal zone
Definition
18" - 4 ' (most contact is in this space)
Term
Social zone
Definition
4' - 12 '
Term
Public zone
Definition
12' and beyond
Term
(Therapeutic Technique)
Broad Openings
Definition
Implies that the client has the lead in the interaction.
"Where would you like to begin?"
Term
(Therapeutic Technique)
Focusing
Definition
Concentrating on a single point; may prevent overwhelming the client.
"This point seems worth looking at more closely."
Term
(Therapeutic Technique)
Formulating a plan of action
Definition
Making definite plans increases the likelihood that the client will cope more effectively in a similar situation.
"Next time this comes up, what might you do to handle it?"
Term
(Therapeutic Technique)
General Leads
Definition
Giving encouragement: this indicates that the nurse is listening and following; encourages the client to continue.
"Go on." "Tell me about it." "And then?"
Term
(Therapeutic Technique)
Giving Information
Definition
Making available the facts that the client needs. This enables the client to know what to expect.
"My name is..." "Visiting hours are..."
Term
(Therapeutic Technique)
Placing events in time or sequence
Definition
Putting events in proper order helps both nurse and client see them in perspective. May help reveal recurrent themes.
"What seemed to lead up to this?" "Was this before or after?"
Term
(Therapeutic Technique)
Reflecting
Definition
Encourages client to recognize and accept his own feelings. Nurse indicates that client's point of view has value and that client has right to have opinions, make decisions, etc.
Client: Do you think I should tell the doctor?
Nurse: Do YOU think you should tell the doctor?
Term
(Therapeutic Technique)
Restating
Definition
Nurse repeats what client has said in nearly the same words the client has used. Lets client know he has communicated his words effectively. Give client a chance to clarify his thoughts.
Client: I can't sleep. I stay awake at night.
Nurse: You have difficulty sleeping?
Term
(Therapeutic Technique)
Seeking Info
Definition
Seeking clarification throughout all interactions helps nurse to avoid making assumptions.
"I'm not sure that I follow..." "Have I heard you correctly?"
Term
(Therapeutic Technique)
Voicing Doubt
Definition
Permits the client to become aware that others don't necessarily perceive events in the same way or draw the same conclusions. Nurse is not agreeing or disagreeing, however, she has not let misperceptions and distortions pass without comment.
"Isn't that unusual?" "Really?" "That's hard to believe."
Term
Assertive
Definition
I count/You count
Term
Aggressive
Definition
I count/You don't count
Term
Passive aggressive
Definition
I count/ You don't count, but I'm not going to tell you this
Term
Passive
Definition
I don't count/You count
Term
Mental Status Exam: 11 main categories
Definition
JIM HAS A STOP
J - judgement
I - insight
M - memory
H - history
A - affect/mood
S - sensorium
A - Appearance/behavior
S - speech/communication
T - thinking
O - orientation
P - perception
Term
Appearance/behavior
Definition
Observable characteristics of a person (objective data)
*Facial expression
*Gestures
*Dress
*Psychomotor activity
Term
Affect
Definition
Observable emotion
Mood? Use the patient's own words if possible
Term
Orientation
Definition
Level of awareness
Client's ability to identify who and where they are, the date and approximate time.
Person- who am I (the nurse)
Place- where the client is
Self- who the client is
Situation - what is happening
Time - time of day/day of week
List what the patient is actually oriented to!
Term
Thinking (content of thought)
Definition
The way the client functions intellectually.
Overall organization of thoughts.
Term
Memory
Definition
Mind's ability to recall earlier events
Term
Judgement
Definition
The ability to form valid conclusions
Ex: What would you do if a policeman stopped you for speeding?
Term
History
Definition
Including developmental and family history
Term
Insight
Definition
Awareness of one's own responsibilities and concerns, especially regarding this illness. Ability to objectively analyze the problem.
"How do you make sense of this whole situation now?"
Term
Sensorium
Definition
Client's wakefulness or consciousness:
Unconsciousness
Coma
Drowsiness/somnolence
Normal alertness
Hyper-alertness
Suspiciousness
Mania
Term
Speech/communication
Definition
Evaluate how the client is communicating, rather than what the client is telling you.
Rate/volume/modulation/flow
Term
Perception
Definition
The way that a person experiences his/her environment and how the person perceives his or her frame of reference within that environment. Equal to a sense of reality.
Info is perceived by the senses and monitored by the mind and the mind's defenses:
Hallucinations
Illusion
Depersonalization
Derealization
Term
Apraxia
Definition
Inability to carry out purposeful movement to achieve a goal.
Term
Akathisia
Definition
Extreme restlessness; up and pacing, constantly moving.
Term
Akinesia
Definition
Complete or partial loss of muscle movement.
Muscles do not get the message and cannot act as a group.
Slowness and difficulty initiating movement.
Term
Dyskinesia
Definition
Excessive movement of the mouth, protruding tongue, facial grimacing
Term
Pseudoparkinsonism
Definition
Fine tremors with muscular rigidity
Drooling
Shuffling gait
Masklike facies
Cog-wheeling rigidity
Term
Inappropriate affects
Definition
Unexpected responses to a situation
Discussion of content that doesn't fit with accompanying emotions.
Term
Pleasurable affects
Definition
Euphoria: excessive and inappropriate feelings of well-being
Exaltation: intense elation accompanied by feelings of grandeur
Term
Unpleasurable affects (dysphoria)
Definition
Depression
Anxiety
Fear
Agitation
Ambivalence
Aggression
Mood swings
Lability
Term
Flat affect
Definition
No emotion on face; lights are not on; no one is home!
Term
Blunted/constricted affect
Definition
I might start to smile, but then it stops. I can't go through with the smile.
Term
Loose associations
Definition
poorly connected or poorly organized thoughts
Term
Circumstantiality
Definition
frequent digressions on the way to an eventual conclusion
Term
Tangentiality
Definition
frequent digression until initial reason for beginning a discussion is forgotten
Term
Flight of ideas
Definition
rapid speaking with quick changes from one thought to another connected thought
Term
Perseveration
Definition
Repetition of the same word in reply to different questions.
Term
Thought blocking
Definition
Cessation of thought production for no apparent reason
Term
Poverty of amount of speech
Definition
Just yes or no answers or short one-word answers, no descriptions.
Term
Poverty of content of speech
Definition
Response is simple and question is often not really answered. Lack of content.
Term
Pressured speech
Definition
Loud, emphatic
Term
Memory:
Remote
Definition
Events that occurred from the first recollection of childhood through adolescence, adulthood and up until the current week.
Term
Memory:
Recent
Definition
Events that happened during the previous few days
Term
Memory:
Recent Past
Definition
3-10 days ago
Term
Delusion
Definition
Inaccurate or false belief that cannot be corrected by reasoning.
False fixed belief that is not based in reality.
Term
Delusion of grandeur
Definition
Exaggerated belief about one's own abilities or importance
Term
Delusion of reference
Definition
False belief that one is at the center of another's attention and discussion
Term
Delusion of persecution
Definition
False belief that others are seeking to hurt one or in some way damage one either physically or by insinuation.
Term
Amnesia
Definition
Complete or partial inability to recall past experiences
Term
Confabulation
Definition
Filling in gaps in memory with statements that are untrue
Term
Illusion
Definition
Misinterpretation or distortion of an actual stimulus
Term
Depersonalization
Definition
Feeling detached from one's surroundings
Altered sense of one's surroundings
Term
Derealization
Definition
Ranging from a mild sense of unreality to a frank loss of reality about one's environment
Term
Hallucinations
Definition
False sensory perceptions that do no exist in reality
Term
Visual hallucinations
Definition
Seeing objects that do not exist in reality
Term
Auditory hallucinations
Definition
Hearing sounds not present in reality
Term
Cognitive, intellectual, concentrating abilities
Definition
Calculations
Reversing digits (7 is normal)
Serial 7's
Term
Abstracting abilities
Definition
Interpreting sayings
Term
Axis I
Definition
Clinical disorder: whatever the mental health diagnosis is
Term
Axis II
Definition
Personality disorder; mental retardation
Term
Axis III
Definition
Medical diagnosis
Term
Axis IV
Definition
Psychosocial stressors and environmental issues
Term
Axis V
Definition
Global Assessment of Function (number between 1-100)
0-10: Worst
100: No problems
May assess this score for functioning in the last year to 6 months.
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