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the need to be accurate about ourselves the need to maintain self-esteem these can sometimes conflict |
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a drive or feeling of discomfort that occurs when we behave(or think) in ways that are discrepant from our usual, typically positive self-conception |
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Not all inconsistent cogntions create dissonance |
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Festinger's Cognitive Dissonance Theory |
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When the discrepancy threatens our self-image, we experience dissonance and are motivated to reduce it |
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Festinger's Cognitive Dissonance Theory |
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how do we reduce dissonance that we create when a discrepancy threatens our self-image? |
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- Change our behavior
- change one of our cognitions
- adding new cognitions
(Festinger's Cognitive Dissonance Theory) |
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Did a NC Study of memory about statements which were pro-segregation or anti-segregation, plausible or ridiculous |
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Jones & Kohler (1959) (Rational behavior v. rationalizing) |
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Dissonance theory predicts: |
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after we've made a decision, we will alter the way we feel about the original alternatives - will rate our chosen alternative higher
- will rate the unchosen alternatives lower
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The more important the decision and the more irrevocable the decision, the _________(greater/less) our need to reduce the dissonance --> the more highly we rate our choice |
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Greater our need to reduce the dissonance |
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if we reduce our dissonance after difficult moral decisions, this can result in: |
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a change in values in an attempt to justify a choice behaving more or less ethically in the future (Mills 1958, cheating study) |
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Coming to like what we suffer for. When we work hard for something, and the goal doesn't turn out, we must: - change our self-concept and decide we've been foolish or unskilled
- just as likely, change attitude towards goal and see it positively
(Aronson and Mills 1959 psychology of sex study) |
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Insufficient justification |
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justification that is sufficient to produce the discrepant behavior BUT insufficient for people to believe they were forced through external justification to do it |
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counter-attitudinal Advocay |
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stating an opinion or attitude that runs counter to one's private beliefs sometimes when it occurs, there is external justification, no attitude change if no external justification, look for internal justification by changing attitude or behavior |
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harsh punishment teaches "avoid getting caught" mild or insifficient punishment --> why one isn't doing the behavior how to reduce dissonance? Self-persuasion, devalue forbidden behavior or object (Aronson & Carlsmith 1963 preschool study) |
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we come to like more those for whom we do a favor for, and like less, those whom we turn down |
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Does arousal motivate dissonance reduction? |
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discrepant attitiude essay writer who could attribute their arousal to external causes (placebo pill) showed no attitude change. (Zanna and Cooper 1974) |
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People become bistressed when a discrepancy between "actual self" and - ideal self (depression-related)
- ought self (anxiety related)
Discrepancies motivate an attempt to reduce them |
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Any threat to a valued self-identity will motivate seeking social recogntion of the identity |
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Self-evaluation Maintenance Theory |
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One's self-concept can be threatened by another person's behavior Level of threat related to - closeness of relationship to other person
- personal relevance of the behavior
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people reduce threat to self-concept by focusing on and affirming their competence on some unrelated dimension. less direct than actual dissonance reduction |
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if people have a negative self-concept, they might use the self-verification theory: |
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people have a need to seek confirmation of their self-concept, thether positve of negative in some cases this conflicts with deisre to uphold positive view of self -->less dissonance, less self-justification |
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are cognitive dissonance and dissonance reduction unviersal? |
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they seem to be, with cultural modifications |
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the potential for dissonance reduction to produce succession of self justifications that lead to: |
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a chain of stupid or immoral actions (This is the rationalization trap) |
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you can avoid the rationalization trap by: |
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learn to tolerate dissonance long enough to examine situations critically and more objectively maybe through self affirmation |
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Affectively Based Behaviorally Based Cognitively Based |
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Affectively Based Attitude |
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Based more on feelings and values can be based on sensory reactions can also result from condtioning don't result from rational thought and logic |
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Based on how one behaves --> an attitude object are usually higher on attitude-accessibility |
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based on beliefs about the properties of attitude objects |
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attitude accessibility = strength |
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the more the accessible the attitude, the greater its strength the greater the strength, the more resistant it is to change |
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dissonance techniques - change attitude by changin behavior
- counter-attitudinal advocacy: when minimal external justification for it --> change in private attitude in direction of the public statement (behavior)
doesn't work on a massive scale |
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central route peripheral route |
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central route of persuasion |
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think carefully about the communication elaborate on what is heard *when motivated and able to attend it obvious persuason "this car has excellent ratings, etc... anti-lock brakes..." |
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don't think carefully swayed by peripheral cues and use of heuristics (pretty people driving the cars, wearing the clothes, etc) |
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persuasiveness depends on these 3 things: |
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Credibility competence trustworthiness Likeability similarity attractiveness |
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The source is essentially dissociated from the message. We don't remember "who" said it, but we remember the message. We probably won't process the info, if it wasn't from a credible source |
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"The Message" depends on: |
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Informational strategies strength of argument one-sided or two-sided order effects- primacy and recency Message Discrepancy you need some discrepancy for an attitude change, but not too much Fear appeals Gory videos in Drivers Ed Class |
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"The Audience" depends on: |
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Motivation relevance of argument ability to pay attention(if you're tired, etc) need for cognition Mood and Emotion Culture Type of attitude you're trying to change |
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two types of attitude change resistance |
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attitude inoculation creating immunity to attitude change by exposing audience to small does of discrepant arguments peer pressure? psychological reactance we are motivated to maintain/restore our freedom |
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When do attitudes predict behavior? |
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Spontaneous behaviors- predicted by attitude accessibility Deliberative behaviors - predicted by intentions (Ajzen and Fishbein's Theory of Planned Behavior) |
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appealing to emotions-creating relevance subliminal seduction- hidden persuaders? NO- subliminal messages don't work(flashing text) consciously perceived ads are much more powerful but they often rely on peripheral persuasion |
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The Theory of Planned Behavior |
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Explicit- how you know you feel about something Implicit- you weren't really aware of how you feel about something (ie: racism) |
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tendency to change perceptions, behevaiors , opinions, in ways consistent with group norms |
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conformity study light on wall moves, you must estimate how far it moves. VERY AMBIGUOUS STUDY days later you come back, and there are 3 of you, with same task- but outloud eventually they come to a consensus of how far it moves |
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the commands of authority |
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a direct request from another person |
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the real or imagined influence of others |
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conformity study length of line study, 10% always conformed most conformed 1/3 of the time 24% never conformed when written answer- no conformity |
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we are more likely to perform when: |
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- situation is ambiguous
- situation is a crisis
- the others are experts
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conforming is a good idea, but: |
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orson wells radio broadcast- he broadcasted the "war of the worlds" some people thought it was true |
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When will we conform to normative social influence |
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When group size is 3 or more When the group is important When one has no allies in the group When the group's culture is collectivistic When we have low self-esteem When we're female?-this depends on the role of familiarity and status |
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consequences of resisting normative social influence |
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attention, and influence attempts possible rejection and isolation |
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conformity peaks during this part of life.... |
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how to resist normative influence? |
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be aware of its presence if possible, find an ally its easier if you have idiosyncrasy credits the few can influence the many |
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we are more likely to comply to: |
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we're more likely to comply.... |
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if we've committed ourselves to a commitment or an action |
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we are more likely to comply... |
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when we are made to feel that it is a scarce commodity |
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we are more likely to comply...
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if it is seen as "okay" from society (societal validation) |
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we are more likely to comply...
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change in behavior in response to commands or authority |
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most direct form of social influence |
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a potentially destructive power (Milgram's, to prove possibility of Holocaust) |
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three parts of sternberg's triangle (triangular theory of love) |
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intimacy passion commitment |
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The Stanford Prison experiment was canceled after ____ (time length). Due to ________ |
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It was canceled after only 6 out of the planned 14 days. The prisoners and guards actually believed they were in a real prison. Even the experimenter believe it, and got wrapped up in it. |
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Three types of guards/ways to deal with power |
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"nice guards" treated prisoners fine, felt bad for them "law abiding" followed the rules, didn't overstep boundaries. "sadistic" created new forms of punishment, truely cruel |
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people start acting closer to their implicit attitudes (having racist remarks) |
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- when people are tired
- the elderly
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intimacy + passion + commitment |
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consummate love YAY! THIS IS THE MIDDLE OF THE TRIANGLE: TRUE LOVE |
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Absence of all three of sternberg's components: |
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evaluations of people, objects or ideas |
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the three components of attitudes |
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affective component: consisting of your emotional reactions toward the attitude object cognitive component: consisting ofyour thoughts and beliefs about the attitude object behavioral component: consisting of your actions or observable behavior toward to attitude object |
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we change our behavior as a result (stop playing with black kids after our parents dissapprove) |
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a neutral stimulus becomes associated with emotions (ie mothballs elicit warm feelings,kind of like being at grandmas house...) |
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